Adorama Camera

You couldn't even figure your own companies credit card snag good way to discourage repeat sales I had to reapply on line twice

Cant connect to Wi-Fi and camera will not charge.. Ive done everything to troubleshoot. The information given is not good information

I ordered a 522 go sd card. It would only format to 476 go. I returned it and it was received by Adorama warehouse on April 5th it is no may 1st and I still have not received a replacement so card. Adorama customer service is located in the Philippines. It is difficult at best to understand the customer service agents. I have called customer service a number of times. I still have not received my sad card.

Call me It has a problem its not working Ive been trying to put it on and for some reason the camera is not coming on so thats why Im trying to call customer service

The app is not working I cannot log into my account or set my camera back up . It is something that I would never buy again it's a simple waste of time and money

This is really getting very unprofessional, my clam has been active for about a month now. I was sent a broken item back. I keep calling and talking to Reps about my issues and no one ever have an answer. I've asked to speak with supervisor several of time and still no return call/email

I bought the Asus ZenBook duo from adorama a few months ago. The laptop crashed several times in the first few months so I tried to exchange it for a different device. Different brand, different model. I had no option to return or exchange the laptop on adorama's website so I called and specifically asked for an exchange to be processed. We had back and forth where I was told I was past the laptop's returnable date even though their website clearly states that purchases can be returned by February. I was told I couldn't return the laptop because the manufacturer disconnected it. They acted as if I couldn't exchange it for a different device. I practically had to state several times that I wanted a different device before they finally said they could process it. I had to literally instruct them to add a note on what laptop I specifically wanted. I was sent a shipping label and returned the laptop. I didn't get tracking info do I called adorama and they told me the saw the laptop was on the way and my refund would be processed once they got it. This is the 3rd call I've had with adorama about this exchange and they're still ignoring the notes on the order and trying to refund me. I had to once again refer the technican to the notes on the account. She confirmed the laptop I wanted and assured me my exchange would be processed. This was Monday. The laptop arrived to them Tuesday. Thursday I get an alert saying my refund has been processed........ AFTER 4 PHONE CALLS WITH DIRECT INSTRUCTIONS, THEY STILL DID THE EXACT OPPOSITE THING I WANTED. I NEEDED THIS LAPTOP TO START A NEW JOB AND THEY'VE MESSED THAT UP. Then they best they can do is offer $50! For the inconvenience on my next purchase AFTER I REPURCHASE THE LAPTOP I WANTED EXCHANGED. I can't even use their measly credit on this next purchase. The incompetence is mind blowing and i do not recommend adorama

I was told by Adorama personnel that it "pays more than its competitors" for used camera equipment. I wanted to trade in a Sigma lens -- which I had purchased from Adorama just 5+ months earlier for $600+ -- and upgrade to a better one. I shipped the lens to Adorama for "evaluation" and they offered me $225. I have since had it evaluated by (and selling it to) their competitor (MPB), who are paying me $380!

No answer to my question.

I bought an item and my money was deducted and my order cancelled automatically , anytime i call they tell me there's a computer that declined my order , and i still haven't received my money close to a month !

Don't know what went wrong. I purchased a new Sennheiser Digital Wireless Lavalier Mic Set for $699. What I received in the mail was either used or refurbished but it definitely wasn't new. How did I know? 1. The serial number on the outside of the box did not match either serial number on the transmitter or receiver. 2. The front of the receiver was scratched. 3. No instructions were in the box. 4. The box was sealed with tape from ShurTech Brand LLC (Adorama didn't even take the time to remove ShurTech's label from the tape. Sending it back for a refund. They have forever lost my business