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Adonit

Adonit

www.adonit.net
What is your customer experience with Adonit?

Adonit Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Adonit has a 1.8 star rating from 3 reviews and overall consumer sentiment is negative, with most reviewers advising not to buy and reporting poor customer service.

Key Takeaways for Future Customers

  • Recent Adonit reviews highlight persistent customer complaints about support and returns.
  • Expect difficulty reaching support by phone or email when seeking refunds or exchanges.
  • Product price level reported as high relative to service experience.

Negative Feedback / Risk Areas

  • Multiple reports of no response from customer service and invalid phone numbers.
  • Issues with exchange, refund and cancellation policy and unresolved returns.
  • One user reported a faulty TravelCube powerbank that could not be returned.

Positive Feedback

Some reviewers note prior Adonit products were good despite current service problems.

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Resolved
GAVINGENE R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Cant reach coustomer support

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Updated by user Sep 09, 2025

Vcxbnn. Fbnmb.

Original review Aug 25, 2025

I thought things would be ol but cant reach anyone with the company to see whats going on with my order.

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David T Ocx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No phone support

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I cannot reach the company. They don't reply to my emails and don't list a phone number anywhere. The number you have listed is invalid.

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David T Ocx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lousy/NO customer support

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AI Highlights
  • - TravelCube powerbank does not fully charge and only shows 10% on my phone.
  • - Support contacts (help, media, support) do not reply; no listed phone.
Original review updated Jul 18, 2025

I bought a TravelCube powerbank to charge my iPhone and Apple Watch. It was a dud.

It doesn't fully charge itself, and it charges 10% of my phone and then is at 0%. I am trying to return it but emailing their contact at help@***.net never replies, nor do their other contact emails (media@***.net, support@***.net).

They do NOT list any phone contact and the one you (pissedconsumer) have is a NON-EXISTENT number. So, I'm stuck with it.

Loss:
$35
Pros:
  • Prior products good
Cons:
  • No support if the product is faulty

Preferred solution: Full refund

User's recommendation: don't buy from Adonit!

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