New Reviewer

Scam! He will take your money and provide nothing! May not be licensed?

*Update: Gary promised a full refund. Then changed his mind to 50% refund 1 minute later, even though he was not able to provide an estimate. Then says to take him to court! He thinks I should pay him $200/hour just to come to my apartment and do nothing (I hired him to give me an estimate...cost was $75). I guess I'm running a charity from my apartment that Gary thinks he can come and earn money by doing nothing. I paid Gary (the owner?) $75 for an estimate. Clearly it was a mistake to call him in the first place. A couple weeks after his visit, I still didn't get the estimate. He said his software's server was down (for 2 weeks?). I gave him more time and he still couldn't get me the estimate so I asked for a refund since he didn't provide the service I paid for. Why couldn't he just write me an email with the estimate since his email was working? He agreed to refund me (in writing). A week later, nothing. He finally responds he's only refunding half and starts coming up with excuses about his gas and time and he rarely ends up doing work (after estimate?) for people like me (?). If I don't get an estimate, I can't do any work for sure. He had photos and the address before he came so I don't know what the problem was. It's not about the $75, really..its the principal. I refuse to pay someone $75 when they cannot provide what I paid for. Interestingly, I cannot find his master plumber license in the NJ License Verification system. He said he is, maybe I'm searching wrong. Check it out here: https://newjersey.mylicense.com/verification Is this a real business? I also checked with the BBB (Better Business Bureau) and they have him listed as "closed" and said that mail they send him (complaints) have been returned as un-deliverable. He answers his phone and messages on yelp but is he really licensed? Looks like he isn't. Do your research before you hire or even contact this company.
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1 comment
#1212606

This company has really bad reviews on Yelp. Avoid.

ID
#879758 Review #879758 is a subjective opinion of poster.
Location
Jersey City, New Jersey
Cons
  • Gary
  • Cheating
  • Incompetent
Reason of review
Not as described/ advertised
Loss
$75
Preferred solution
Full refund

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