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Admiral Petroleum

Admiral Petroleum

admiralpetroleum.com
What is your customer experience with Admiral Petroleum?

Admiral Petroleum Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Admiral Petroleum has a 1.3 star rating from 6 reviews; consumers are mostly dissatisfied and recent Admiral Petroleum reviews highlight poor service and high prices.

Key Takeaways for Future Customers

  • Expect pay at the pump convenience but read receipts carefully.
  • Look for customer complaints about service and gas quality before visiting.
  • Be prepared for slow refunds and billing disputes.

Negative Feedback / Risk Areas

  • Repeated reports of rude staff and customer service issues.
  • Complaints about billing, refunds not returned, and alleged bad fuel.
  • Pricing discrepancies and false advertised promotions.

Positive Feedback

Customers note convenience and the ability to pay at the pump.

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gas tank packs lady manager banned husband because charge money attendant card
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Taiyo Lxu

Wrong advertisement

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AI Highlights
  • I've been to The Admiral twice in two weeks.
  • The sign advertised one price for cigarettes on every kind, but two packs didn't match it.

I've been into the admiral twice in past 2 weeks. Each time the sign said one price for cigarettes on every kind we tried.

The two packs for the price advertised is way off. The lady working did not want to be bothered with it or honor any of the advertised prices. I'm fed up. So wrong.

Get it fixed. It's the Michigan law!

User's recommendation: Not to this one in chesaning

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Sandra S Xzx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Genesee, Michigan

Gas shortage

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AI Highlights
  • I visited Admiral in Burton, MI.
  • The pump was slow and the gauge moved without pulling the trigger.
  • I paid $45 for 13 gal and got less than half.

Went to Admiral in Burton, MI on Richfield and Genesee. I went in, prepaid, and came out to put the nozzle in the truck; it pumped very slowly.

The numbers continued to move even when the trigger was not pulled. I paid $45 for 13 gallons in a 20-gallon tank and I didn't even get half a tank.

Total rip-off. This needs to get fixed and I feel I should be reimbursed.

Loss:
$45
Pros:
  • Convenient
Cons:
  • Rip off

Preferred solution: Full refund

User's recommendation: Do not go here

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Infinity Kmn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Grand Rapids, Michigan

Customer service. Pump was turned off, no reason given

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AI Highlights
  • Pump shut off while I was paying at the pump; No explanation.
  • No one came out to explain why the pump was shut off; I won't use their services.

I was doing my normal thing and pay at the pump, and I was getting gas. Lady looks out the window and a few seconds pass, and they shut my pump off.

Nothing was said to me, no one came out. If they have no reason for shutting my pump off, I have no reason to use their services again.

Pros:
  • Have pay at the pump
Cons:
  • Employee training needed

Preferred solution: Better training for employees to do the right thing and at least inform the customer.

User's recommendation: Avoid Admiral gas station because it doesn't seem like they care about customer service.

View full review
Crystal A Wrr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disrespectful assiant manager, called me an idiot

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AI Highlights
  • Staff insulted me, calling me an idiot.
  • There was a pump issue; I switched pumps.
  • I won't return; cheaper gas isn't worth rude service.

The man inside called me a *** idiot and was very rude to me. There was something wrong with the pump and it wouldn't work so I went to a different pump and he yelled at me and said it was my fault that it got canceled and I told him no need to be rude and then he called me a *** idiot.

With customer service like that I will never ever go to that gas station ever again. I stopped there just one time because their gas was a little bit cheaper than the Sunoco down the road, but I'd rather pay more money than get called names

Preferred solution: Price reduction

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Monika H Iak

Money not returned to my card

AI Highlights
  • Charged $46.87 for gas and cigarettes; only $20 gas dispensed.
  • Attendant said refunds take 24 hours; 3 days later $10 still not refunded.

I got gas at your owosso mi. Admiral gas station & I used my card...I wanted $30 in gas & I bought 2 packs of cigarettes...total charge was $46.87...when I went to put gas in my tank only took $20...but only $10 was put back on my card...so I went to talk to the attendant about the other $10 owed to me & she said it takes 24 hours...well it's been 3 days & my $10 hasn't been put back on my card!!

Loss:
$10

Preferred solution: Full refund

View full review
Jerry T Ntd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Abu Dhabi, Abu Dhabi

Pissed customer.com

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AI Highlights
  • Pumped $20 at Admiral on Pennsylvania St, Lansing, MI.
  • After fueling, car ran rough; mechanic says bad gas and guidance on compensation.

Hello yes my name is Jerry. I purchased gas at an admiral in Lansing Michigan located on Pennsylvania Street.

I stop there on my way home because I needed gas. I put $20 in now. I dont normally stop at Amro I normally use Shells but I stopped at Admiral because my gas light came on after pumping the gas in my car and drove away in about an hour or two later Im sitting at a light and I go to pull off, and my car starts to puttering and running rough. I just had a full tuneup done on my car coil packs spark plugs, wires the whole shebang.

My car was running just fine until I put this gas in there. I took it to Macanic and he informed me that I have bad gas Im trying to figure out who do I need to talk with about being compensated? I am very upset. This is my name my daily driver.

And my only source of transportation to get my kids to and from school.

If I can have someone reach out to me with information on what I need to do what I need to talk with. That will be very much appreciate it.

Loss:
$3800

Preferred solution: I want my car to run the way it was running before I use your bad gas I’m upset

User's recommendation: I’m never using admiral gas again don’t use it. It has water in it.

View full review
Melanie Q Cdw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Holland, Michigan

Racially discrimination

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AI Highlights
  • The assistant manager left to use the restroom and returned after 15 minutes with a strange look, saying I walked too slowly and used a racial slur.

Lady assistant manager left to use the restroom while I was walking up to the door 15 minutes late she returned with a strange look on her face with her eyes glossy opened wide I asked how u gonna go to the bathroom and leave me out in all this snow she stated u walked to slow and I had to go now leave before I call thr cops on your black ***

Preferred solution: Disciplinary action

User's recommendation: Avoid admiral gas station on 24th Street in holland mi

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Anonymous
map-marker Grand Rapids, Michigan

Very very unhappy

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AI Highlights
  • An employee refused to help and told me not to play the lottery.
  • A staff member claimed the store was hers, and the manager was not helpful.

My experience at this pacticular gas station was God awful the employee was terrible didnt want to help at all she told me that dont play the lottery so there for she could not help so i adk for the manager she wasnt no help either the lady told that this was her store there more ti this story

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Anonymous
map-marker Detroit, Michigan

Review in Service Centers and Repairs category from Detroit, Michigan

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AI Highlights
  • Forgot wallet; brought change; was 15 cents short.
  • I returned; change was gone, no reply.
  • Says staffer stole money; will contact corporate.

Lowell Michigan... fuel station..

forgot wallet brought in change.. ended up beeing 15 cents short. Went to car came back my change was gone. I SAID WHAT YOU KEEP MY MONEY....

no reply.. I then said you think I just gave it to you or what... she then says what was suppose to do with it... i said Not keep it.

As i left before I ended up in jail.. If a male would have been working i prolly wouldnt be writing this right now... calling corporate... she steals a customers money.

What she doing with the tills MONEY.... THIEF *** TRIFLING HOOK....

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Anonymous
map-marker Southfield, Michigan

Admiral Petroleum - Admiral Discount Tobacco Review from Southfield, Michigan

AI Highlights
  • Employee says bottle returns aren’t accepted after 1 p.m.
  • Customer cites Bottle Bill 1974 requiring soda bottle returns.

Admiral discount tobacco 28th street grand rapids, mi employee states can not take bottle returns after 1 p.m. too busy where state door, calling attorney General Lansing, internal revenue service illegal not take bottle returns, manager should be fired call owner myself complain. Bottle bill 1974 states if store so sells soda store sells particular brand instance shasta can by law they have take bottle returns, 2 people working counter worked gas station never did tell customer we will not accept bottle returns.

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