Adina Eden
Adina Eden Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Adina Eden has a 2.0 star rating based on 5 customer reviews. Consumers are mostly dissatisfied, with frequent customer complaints about delivery, refund requests, and poor customer service; price level is reported high and gold plated items noted as low quality.
Key Takeaways for Future Customers
- Adina Eden reviews show repeated undelivered orders and slow or no responses to inquiries.
- Expect to pursue a refund if orders go wrong; coupon codes may not resolve missing items.
Negative Feedback / Risk Areas
- Undelivered orders and lack of tracking or status updates.
- Unresponsive customer service and difficulty obtaining refunds or exchanges.
- Quality concerns with gold plated jewelry and high price level complained about.
Positive Feedback
Items are described as beautiful when received.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Adina Eden has a 2.0 star rating based on 5 customer reviews. Consumers are mostly dissatisfied, with frequent customer complaints about delivery, refund requests, and poor customer service; price level is reported high and gold plated items noted as low quality.
Key Takeaways for Future Customers
- Adina Eden reviews show repeated undelivered orders and slow or no responses to inquiries.
- Expect to pursue a refund if orders go wrong; coupon codes may not resolve missing items.
Negative Feedback / Risk Areas
- Undelivered orders and lack of tracking or status updates.
- Unresponsive customer service and difficulty obtaining refunds or exchanges.
- Quality concerns with gold plated jewelry and high price level complained about.
Positive Feedback
Items are described as beautiful when received.
Media from reviews
Turn one complaint into a collective action
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Have not received from item 11/9/2023 Order
- - Paid for two Heart Huggies pairs but got only two earrings; two missing.
- - Code to deduct $100 doesn't work; customer requests a call.
HORROR
Hi there, this all began when I made my first, and since all of this drama, fair to say my last purchase from Adina Eden on November 9th 2023.
Request: There have been so many #numbers, Im not sure which one you want. The latest to a request sent on the 28th of February 2024 is #368103
To put it simply, I paid for TWO PAIRS of heart huggies, but only received 2 earrings.
I then contacted Help services and got a response suggesting this was unlikely but was told I would be sent the earrings regardless. I then received 1 earring, still missing the other I paid for. I was then sent a shopping code. The code doesnt work.
** Visit our website and select the Solid Open Heart Huggie Earring 14K for preorder.
Proceed to the checkout page.
During the checkout process, you will find an option to apply a discount or credit.
Enter the code: gtkdbj8bvx9pmwd3 to deduct $100 from your total.
**
To this I received an apology and then silence. I dont understand why I simply cant be sent the earring I paid for when it becomes available?!?!
Can someone PLEASE call me.
I have WhatsApp, Line, Messenger, telegram etc. This whole thing is so infuriating.
Look forward to a response.
User's recommendation: Don’t bother, if things go wrong with the order it’s the customers fault and responsibility
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
New York, New York
Inquiring on order from 11/28
- - Candice Wilson ordered a custom 14k ring on 11/28.
- - No update yet.
- - I will cancel after two business days and file with the better business bureau.
I ordered a custom 14k gold ring on 11/28 and I still have not received it or even a status update. I want to cancel the order if I do not receive it within the next two business days and Ill file a complaint with the better business bureau.
Candice Wilson
North Bergen, New Jersey
Didn’t get my order
I placed an order November 22. I got an email saying it was coming later than expected. Package still hasnt shown up and theres no one to contact.
Knoxville, Tennessee
Inquiring on order from 11/28
- - No update since 11/28 and I’ve reached out multiple times with no response.
- - This was a Christmas gift and I have no idea where it is.
I still have not heard anything from this company since I placed the order on 11/28. I have reached out multiple times and no one has responded and given me an update. This was a Christmas gift and I still have no idea where it even is.
New York, New York
Inquiring on order from 11/28
- - I've tried multiple times to get a status update with no luck.
- - I'm upset and still deciding my ring for a Christmas gift, and can't reach anyone.
I placed this order and have tried multiple times to get a status update and no luck. I still have not decided my ring and it is a Christmas gift.
What it the actual problem and why cant I get a hold of anyone for an update??? I am very upset.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLooking for a package
I ordered express shipping on a package and it still has not came it and I order on September 1st and was wondering where its at and why its taking so long
User's recommendation: Be careful with what u do
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Udelivered order
- - Lack of professionalism by Adina Eden.
- - Order placed June 20th was never delivered.
- - Refund requested for Order AJ238****.
Company resolved the issue.
Im really upset with the lack of professionalism of Adina Eden. I placed my order on June 20th, never received it, the customer service doesnt work because they never answer my e-mails or phone call.
I want my money back.
Debora. Order nbr AJ238****.
- Doesnt deliver order
- Customer service doesnt work
Preferred solution: Full refund
Item issues
- - Anklet with butterfly and initials was never worn; tag attached and color looks reddish.
- - Provides phone and email for contact.
I purchased the anklet with the butterfly and initials, never wore it never even tried it on , it still has the tag attached to it . I took it out today 5/13 to look at it looks like it is turning like a reddish color .
If it is gold plated and never worn not even tried on , it should not be changing color already .
Please contact me at 954-547-****, my name is Arlene Robinson, and I dont have my order number because I delete it once I received the item. My Email is rampone27@***.com.
- Item are beautiful
- Gold plated not good
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUndelivered order
- - Unhappy with Adina Eden's professionalism.
- - Order placed Jun 20 never received, and emails and calls went unanswered, with a refund for AJ238****.
Im really upset with the lack of professionalism of Adina Eden. I placed my order on June 20th, never received it, the customer service doesnt work because they never answer my e-mails or phone call.
I want my money back.
Debora. Order nbr AJ238****
- Doesnt deliver order
Preferred solution: Full refund
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