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AdGuard

AdGuard

adguard.com
What is your customer experience with AdGuard?

AdGuard Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • AdGuard has 2.2 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "wait for improvements. vpn not trustworthy, ad blocker ok".

  • Review authors value the most Privacy and Data Security and Diversity of Products or Services. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.

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Julie W Lse

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tech support

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Updated by user Apr 04, 2025

I paid for a lifetime subscription and you turned it off and said my trail had expired I have the receipt I paid for a another year to get it back you stole from me

Original review Apr 03, 2025

HUNG UP ON ME AND NEVER ANSWERED MY EMAIL AND I BOUGHT A LIFETIME SUBSCRIPTION AND I STILL HAVE NO SERVICE MY APP SAYS TRIAL HAS EXPIRED IS THIS HOW YOU TREAT YOUR CUSTOMERS?

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Loss:
$90
Cons:
  • Takes your money

Preferred solution: Deliver product or service ordered

Tierney Cbb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Van Nuys, California

Billed twice

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I was billed twice for the adguard app on my Visa, last four digits 1841. Please refund one of the charges. Thank you.

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Jerry G Akw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Cancel VPN

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Updated by user Jun 26, 2024

AdGuard customer service sucks. Thats the bottom line. AdGuard works well keeping ads out of your system, however, the vpn and their customer service is a turnoff and , in my opinion, should be avoided.

Original review Jun 21, 2024

I want to cancel my AdGuard VPN. Support is mostly fair, but technical help is super bad.

Knowledge is lacking. Trying to get customer service is VERY BAD, to say the least. The site does not lead anywhere when you want to complain about service or cancel.

AdGuard is good at stopping pop-ups, but that is just about all. Absolutely do not purchase VPN as there are many others that will do a better job.

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User's recommendation: wait for improvements. vpn not trustworthy, ad blocker ok

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