New Reviewer

POOR CUSTOMER SERVICE

We just bought the property in one of their communities we are upset because we found out they are painting the house a certain color we do not like. I called to get more detail information and this guy answer really rude and disrespectful. I was asking him who I can talk to regarding a request of a change to my property and he told me I can't do anything that the decision was made and he clicked on me. I understand that but we are new owners of that property and would like more information and better customer service.... Never had to deal with a property management company that is so disrespectful and do not try find a way to explain things to you and try to help you out.
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ID
#1103462 Review #1103462 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Adept Management Services Customer Care
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
someone to give me a call and help me
New Reviewer

Www.Adeptmanagmentsucks.com

Adept Property Management is corrupt and so is Benchmark Association Services and most of their employee's! Enough is Enough! The board of directors of Hampton Village Maintenance Corp are corrupt and conspiring to cause more harm and damage. M/A's " mindless ***...... Hypocrisy:: Board members are not allowed to have private meetings. But board members can have that same private meeting if they call it an executive meeting. LOL! I requested the minutes to the meetings and the financials statements..Here is a direct email from Adept in the blue paragraph below. They must send any home owner as per their request with no charge per NRS.116.3108 (2) Emai MP3 is no charge. I have emails that are time stamped requesting the minutes from March 2012 to the present date. The evidence is overwhelming as this case against Adept is extremely solid. The sting is coming and so is my $3,000000 claim against Hampton Village Maintenanc corp llc and two management company's Adept and Benchmark Association Services.
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1 comment
#651540

Richard, I am new to your neighborhood, and have had some unfortunate experiences with Adept already. I tried to see if I could message you directly with no such luck.

If we can do direct messaging please contact me.

I would like to further discuss these issues with you, maybe you could answer a few questions for me?? It would be greatly appreciated!

ID
#381881 Review #381881 is a subjective opinion of poster.
Location
Las Vegas, Nevada
New Reviewer

Adept Management and Mary Bolchals suck

The wrong H.O.A can be a nightmare and may be hazardous to your health. It caused me to contract shingles in February of 2011 and disabled me for two full years!. The corruption and *** is enough to make one very sick! Adept Property Management is corrupt and so is Benchmark Association Services and most of their employee's! Enough is Enough! The board of directors of Hampton Village Maintenance Corp are corrupt and conspiring to cause more harm and damage. M/A's " mindless ***...... Adept/ Las Vegas...They are in cahoots with the Ombudsman's office and slime bag attorneys that are part of the H.O.A Racket! A terrible H.O.A like Hampton Village Maintenance corp put every ones lives in danger. Example number one. #1 Crack heads with assault weapons dealing drugs in your community there is no solution or action to this problem, here is why? If you call the police about an issue that needs immediate attention, they tell you to call the H.O.A? If you are lucky enough to contact the H.O.A they will say contact the police. A dangerous viciuos cycle and circle that goes round and round. Adept Management is full of spite and hate. Our new board members are M/A's= "mindless ***" If you complain about a vendor such as Custom Security who are supposed to patrol the three times per night and don't patrol all. The H.O.A will keep that vendor just to *** you and I off. But when a previous board member with good intentions like myself has hired and contracted the most honest and trustworthy vendors that are reasonably priced, company's like Adept will replace them in spite no matter what the cost is to the community. As long as the board members are not in control the management company will try to take advantage of the situation and slowly knock off the best vendors that were hired previously their own "and who normally suck" at a premium price just for kicks and kickbacks. Bad H.O.A's are bad people doing bad thing. The management company that controls these M/A's make them feel important and their ego's swell as their brains shrink. This is a hazard to every home owner.When I first moved into this H.O.A community a terrible company named Benchmark and associates was the so called management company. The board members thought they were above everybody else led by a bald headed moron named Phil Michaelson. He was the community manager at that time and pulled *** from rigging elections to lying to homeowners about their dues balances that they kept on false files. He also instructed his compliance officers to write as many illegitimate courtesy notices as possible even when the home owner was indeed in full compliance with the community's governing bylaws. He was replaced by a bigger *** named Brian Molina who questioned the boards president about legitimate office expenses. That's was me "The President". All while Benchmark "Stenchmark" was charging extreme amounts for their own personal office supplies far beyond their real expenses. They also spent 12k on speed bumps that they paid 1/2 as much for while the community's home owners absorbed the difference from their rigged prices. This is called a kickback. They also let the community go to *** and had a maintenance company called Quality One do the same job over and over again. Such as repairing a fence numerous times instead of fixing it right the first time. They actually charged us about $1000.00 to keep fixing a fence that was worth about $500.00 LoL. A normal practice between property managements and shady vendors. When I first purchased my home I was very excited about it. A two story home on a corner lot. We have pool paths parks etc. So one day I was walking past the park with one of my dogs. I looked inside the park and it was mostly dirt and dog ***. So I decided to enter the park and started picking up other peoples dog *** as a good Samaritan would do.Then a Nissan Xterra drove by and inside that car was a scrawny little *** named Lynn Ansher. She yelled from her car rudely "hey you no dogs allowed in the park" and I said I was picking up all the dog *** from other people who misused the park. She sped off almost running kids down and for the next three years I received thirty six warning letters. What they called courtesy letters. For weeds on my property that did not exist to stains on my driveway to parking my motorcycle on my walkway on and on this continued even though I had the nicest house on the block and most had five foot weeds. So I ran for a seat on the board. The recent president at that time named Richard Kashim he got one vote and I got fifty. So then I was on the board at last it wasn't worth it though at all. Lynn Ansher quit the board immediately for she knew she was in the wrong and couldn't face me nor herself. The harassing letters stopped all of a sudden of course and I became president. She was the c___t that initiated all of these *** notices! When I was President I did countless positive things for the community but most people didn't appreciate all my hard work time and effort. For so many people were moving in an out and didn't know how bad things were before they got here or before I became the good guy/President. The pool was closed before I was on the board or filthy, the park was dog *** and dirt before I was elected. The entrance ways to the community looked like *** from all the dog *** too. So I hired the best vendors for less money and fired the vendors that were ripping us all off. These issues were fixed at last and remedied and the park became lush and green and our main entrances were now much better looking and had new gravel. I installed more dogie stations in the neighborhood that contains dog *** bags and trash containers... The new homes were in shambles and virtually a ghost town in 2010. My home value dropped from $250.000 down to $100,000 and they still had the nerve " before I was on the board" to continued to harass me and other home owners that still resided here during the great depression of 2008-****. We were all in compliance for the most part but management companies make money off each letter written that they send to home owners as a form of power trips, ego and money!. I fired Benchmark association services who sucked really bad and hired Adept property management who sucks more. The lesser between two evils it turned out to be! Adept is a piece or work, slimy and disgusting. They are two faced back stabbing ***'s and bastards. In March of 2012 I received a email from Mike Meyers who was a compliance patrol who still works for Adept Management. The Email was asking me if it was O.K for a neighbor to make their front yard all asphalt. I replied to Mike "when I was President" I answered his Email and said "why do they want to do that so they can turn the yard into a parking lot !" Instead of Schmike writing a professional reply to the residence he decided to maliciously forwarded my personal email to the resident and created friction that has now been resolved. Mary claims she knew nothing about it? I say *** to that!. Adept will try to pit people against one another like so many other management company's do in Las Vegas. They think in their own minds that it's part of controlling and dictating whatever they want legal or not. So I will now post Mary Bolchalks reply after I informed her of what this moron named Mike did. Here is the reply. As if she didn't already know what he did! She was in on it what a jerk off! "Richard I was not aware of what Michael had done but you are correct it is not what he should have done and he should have taken your name off of the email and forwarded it to the individual as if he was the one making the statement. Had I known what he was thinking of doing I would have immediately stopped him. I apologize and will have him call you and apologize to you personally. I do not know why he did this since he knows better…" "I can assure you he will NEVER do this again! "Mary" She just stated that Mike should of forwarded my email in his name? Why would they even do that?? Didn't Mike know how to write an email on his own in his own words like a professional would of??? LOL This email from Mary obviously is a crock of *** also. She knew all along and was in on it! LoL! Mary also refuses to send me minutes of the meetings which is a violation of NRS 116.3108 after she deliberately and personally illegally assigned an irate homeowner to the board Chrissy Hizon. Miss Hizon rented out her three bedroom home to 9 people living in one home taking up all parking spots. A Mrs. Gonzalez, her boy friend Mr Lambert ,Three kids, her son and son's girlfriend and there infant daughter. (9) People even though only a few were listed on the originally lease. They were Urinating in public and driving cars at high rate of speeds down the sidewalks and into on coming traffic. "look at the photo's below"Adept Management is full of spite and hate. Our new board members are M/A's= "mindless ***" If you complain about a vendor such as Custom Security who are supposed to patrol the three times per night and don't patrol all. The H.O.A will keep that vendor just to *** you and I off. But when a previous board member with good intentions like myself has hired and contracted the most honest and trustworthy vendors that are reasonably priced, company's like Adept will replace them in spite no matter what the cost is to the community. As long as the board members are not in control the management company will try to take advantage of the situation and slowly knock off the best vendors that were hired previously their own "and who normally suck" at a premium price just for kicks and kickbacks. Bad H.O.A's are bad people doing bad thing. The management company that controls these M/A's make them feel important and their ego's swell as their brains shrink. This is a hazard to every home owner.
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1 comment
#608962

Whoever wrote this is obviously an *** of the highest order.

ID
#381558 Review #381558 is a subjective opinion of poster.
Location
Las Vegas, Nevada

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