Acura Canada

Thi is my 7th acura and it's the first time I am disappointed. The car is to long ,to wide and there is no space to seat in the back.On top of it,it consume a lot of gas.Acura says 10 liters for 100 kilometers. Not true,it consumes 14.1 liters.a big difference.The previous tlx was much better on every aspect.cant wait to change.

My acura fm radio was asking for the code number. Thankyou.

My issue has been resolved. I am happy with the customer service.

AC after only 3 summers of using AC yesterday, saw problem with cooling system. Went to dealership in Moncton NB - $1,144.43 leaking compressor oil denso

ND-oil 14

Internal heat exc

Refrigerant

And $405.86 labour hello!

Faulty parts leaking at 2 places in joints .

Used in summer months only ac .

Had jeeps, Lincolns miata RX-7 .. never an issue! Acura should cover all this charge!

I own the vehicle.

Will address after I see how Acura delivers! Margaret

My 2019 acura tlx Aspec SHAWD i changed oil and had to change it again after 3000 klm. Also i cannot get more than 380 klm to a full tank.

The most ive got was 410 klm.

They are both not normal.acura dealership told me to contact you. HELP!!!

A C faulty partsleaking at 2 or 3 areas along line how often did I use AC in 3 1/2 years. Never advised that there was a problem with back window that shattered to pieces a few months ago and had wanted me to pay to have it repaired until I saw that it was a big problem with RDX.

Sensor problem while driving to Halifax NS saying car was running hotyeah3 hours away from home in way to dental appointment..worried until I called and I was told to ignore it. On way back, same message appeared.

Never had these issues with Jeep.

Lincoln, miata, RX-7purchased new.. paid in cash!

They told me they have no idea when the part is available! I had a factory installed trailer hitch put on my brand new Acura MDX.

The foot motion activated rear door will not work until the sensor is installed. The dealership said they dont know when its available, so I called acura canada ,who told me they dont know either .

I paid a lot to have that option . Its going on almost 2 years !!!

Recently moved back to B.C. from the U.S.and wanted to transfer the warranty to Canada.

Had a very frustrating and irritating time trying to provide the 5 documents required. Could not provide a U.S. driver's license, as I had to surrender my Illinois license to obtain my B.C. license.

Two reps I communicated with were of no help whatsoever. Finally, after complaining about this onerous requirement, this situation was quickly resolved by MARK from customer relations. He cut through the bureaucratic fog.

Thanks and many kudos to MARK, customer relations. My kind of guy.

Sam DiGregor

I have a 2008 MDX Elite which had a recall on the front and rear suspension. The cut off was either 31st December 2016 or 160K whichever occurred first.

Since I had bought this MDX as used, the ownership details were not updated with Acura, I go to know of the recall through another source. I promptly reached out to Acura Canada in October 2016 with my mileage at 168K. Despite repeated requests, Acura refused to honor the recall. I find it rather strange that they would not stand behind their product.

A recall is a recall and an overrun on the mileage by mere 8K smacks of opportunism on Acura Canada's part to save money. To top it all, the person from Acura Canada told me in not so subtle manner that since I do not take it to the dealership on a regular basis, that is the reason for this situation. While I do not want to spend the better part of the day at their workshop for minor stuff such as oil changes etc., my experience with the local dealership also has been far from satisfactory. They are not only over priced but also very callous and indifferent in their dealings.

Suprisinsinlgy, the local dealership never sent me a notice of this recall. I am personally done with Acura and believe that Lexus is not only a better vehicle but they also stand behind their product.

I was scheduled for a service on my 2013 Acura RDX. Was told I had a loaner vehicle that was one of the workers and was given to me with the low fuel light on.

Was also told that my vehicle would be ready by 1:30p.m. and it was done at 3:30p.m.

Most of my owner information was wrong and had to be changed and I feel that this dealer should not be in the business of sell new vehicles of any kind due to the terrible service, no one I purchased the vehicle from or financed it through was still employed at this dealership. Will never recommend this place to anyone or take my vehicle back to them ever.

Acura MDX was taken to the dealer thrice for the same problem. First and second attaempt they probably did nothing and returned the SUV. Third attempt they cahnged the dampers.

Sound still persiists when driving below 40kmph on rough roads. This is not acceptable for a 57000 Dollar SUV.

I don't think they can fix the problem.

This is a known issue with MDX 2008,2009,2010 models. When you demo the car they distract you with the superb Mark Levinson music system. No wonder they put the system in to camouflage the suspension sound. This is going to be my first and last Honda.