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Actron

Actron Reviews

www.actron.com
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Actron Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Actron reviews show a 1.0 star rating from 1 customer; sentiment is negative and consumers are mostly dissatisfied.

Positive Feedback

No positive details were reported in the available review; the lone reviewer expressed strong dissatisfaction.

Negative Feedback / Risk Areas

  • Repeated complaints about poor customer service and inability to reach support regarding a code reader.
  • Issues with product information: staff could not explain OBD2 scanner codes.
  • Refunds and returns denied by retailer, creating unresolved Actron customer complaints.

Key Takeaways for Future Customers

  • Consider other sellers before buying an Actron scan tool given reported support failures.
  • Verify return and refund policies and confirm product code explanations before purchase.
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Charles E Bdh

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Verified Reviewer

N22d a chevy 1995 obd code rdr

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Couldn't reach customer service when trying to purchase a code reader.
  • - Accuses the company of playing games instead of selling products.

I was not pissed until I tried to call customer service for assistance on purchasing a code reader. NEVER GOT TO SPEAK TO CUST SVC!!!

!!!

So you succeeded in *** me off !!! I learned my lesson, apparently you want to play cute games instead of selling your products..

Cons:
  • Customer service

Preferred solution: I just wanted to talk to a cust svc rep to recommend which of your products would work on my vehicle.

User's recommendation: If you can buy your equipment from a different company do it!

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Anonymous
map-marker Dallas, Texas

Actron couldn,t tell me their own codes meaning

AI Highlights
  • - Asked Actron OB2 about bank1, bank2, bank3 codes; they don't know.
  • - Store won't accept electronics returns; scanner cp9125 costs $88.06.

i called actron and ask the representive about the codes on the actron ob2 pocket scaner what does bank1 bank2 and bank3 means he told me that the company does,ntknow what they mean i told him that i purches a scaner that cost me $88.06 for a sensor that the scaner ,autopart store or the company can not tell me which bank supose to be bad. so he told me to return it to the store were i purches it. so i called the store and they said that electronic equipement and parts can,t be return so i,am stuck with this ob2 pocketscan #cp9125

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