Actron couldn,t tell me their own codes meaning

i called actron and ask the representive about the codes on the actron ob2 pocket scaner what does bank1 bank2 and bank3 means he told me that the company does,ntknow what they mean i told him that i purches a scaner that cost me $88.06 for a sensor that the scaner ,autopart store or the company can not tell me which bank supose to be bad. so he told me to return it to the store were i purches it. so i called the store and they said that electronic equipement and parts can,t be return so i,am stuck with this ob2 pocketscan #cp9125
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ID
#179842 Review #179842 is a subjective opinion of poster.
Location
Chesapeake, Virginia

About

Actron Warranty
THIS WARRANTY IS EXPRESSLY LIMITED TO ORIGINAL RETAIL BUYERS OF ACTRON ELECTRONIC DIAGNOSTIC TOOLS ("UNITES"). Actron Units are warranted against defects in materials and workmanship for one year (12 months) from date of delivery. This warranty does not cover any Unit that has been abused, altered, used for a purose other than that for which it was intended, or used in a manner inconsistent with instructions regarding use. The sole and exclusive remedy for any Unit found to be defective is repair or replacement, the option of Actron. In no event shall Actron be liable for any direct, indirect, special, incidental or consequential damages (including lost profit) whether based on warranty, contract, tort or any other legal theory. The existence of a defect shall be determined by Actron in accordance with procedures established by Actron.
To read more: https://actron.com/content/warranty
Actron Terms of Service
All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same on Bosch web sites are protected by copyright and other intellectual property rights. The content of these web sites may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights. It is the policy of Bosch to respond to claims of intellectual property infringement. Bosch will promptly process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act, Title 17, United States Code, Section 512c2 DMCA and other applicable intellectual property laws. Pursuant to the DMCA, notifications of claimed copyright infringement should be sent to a Service Provider‘s Designated Agent.
To read more: https://actron.com/content/terms-use
Actron Privacy Policy
Contact Information: Actron may collect contact information which includes The Client's full name, mailing address, phone number, email address, and where provided, The User's facsimile number. Such contact information may be used, for example, to communicate with The User of Website with respect to products and services either offered or requested through the website. Financial Information: Depending on the nature of the products or services requested, Actron may also collect and retain certain financial information from The Client Log-in Information: Website may collect log-in information including log-in identification, passwords, and security questions and answers. Site Usage Information: When The Customer visit Company's websites, Actron's' web server automatically records the name of The User's internet service provider, the website from which The Client of Actron visit Actron the websites The User actually visit and the date and length of The Client's visit.
To read more: https://actron.com/content/privacy-statement-bosch-group
Summary

Actron is a developer of automotive diagnostic and test tools. The company cooperates with retailer within the USA. This means that clients can find the nearest provider location due to the map presented at the web portal. The catalogue of products consists of the following: automotive information resources, battery testers, merchandising displays, Multimeters & Analyzers, Pressure & Vacuum Testers, Scan Tools & Code Scanners. This list is not complete and can be reviewed at the site. The user manuals are published in English, French and Spanish languages. The head office is located in Ohio.

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