I was not Pissed. I was just looking for Actors Accesscustomer # and got this.

Zac and Paul at AA were Phenomenal!!! Support at Actors Access through the years has always been just like this...Amazing!!!

User's recommendation: AA is Pro!!

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ID
#4541270 Review #4541270 is a subjective opinion of poster.
Location
Van Nuys, California

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New Reviewer

Technical issues

Actors Access, a portal used between Casting Directors, Agents and Actors- with extreme time sensative deadlines. Actors Acess has failed to grow up as a " middle man" responsible position, as they try to grow into being a leader in " casting directors medium". When their system crashes, and they do nothing for 11 hours , not answer the phones, not reach out to actors and agents alike to explain they are aware their system has crashed and then take positive action. In fact they do the opposite- they do nothing! While Directors and Casting Agents as well as Actors just watch projects being offered expired. If they were held accountable, they would be sued! They are a terrible irresponsible venue User's recommendation: Try to find work through other venues, and Directors, advertise your work offers on other sites that are responsible agents for time sensative work
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ID
#4447331 Review #4447331 is a subjective opinion of poster.
Location
Homer, Alaska
Pros
  • Try provide 100 service
Cons
  • Irresponsible
Loss
$10
Preferred solution
Deliver product or service ordered

Can’t get live customer service