Bridgid Ccx

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Verified Reviewer

This Company Scams Actors

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Boycott Gary Marsh and Actors Access for preying on hopes and dreams and stealing from artists for decades. Breakdown Services is also fraudulent for agents and managers being gauged to purchase breakdowns. Take out this loser and bully! Did anyone read about how he treats women?
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Preferred solution: Full refund

User's recommendation: Zero credibility!

Malika Orn

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Verified Reviewer
| map-marker Winnipeg, Manitoba

Gary Marsh Sucks

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The owner of Actors Access blocked me as a casting director after I exposed his abuse towards woman in particular. The other alarming thing is he does this to actors who speak out as well and limits their agent breakdowns.
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User's recommendation: None!

Janmichael Byy
map-marker Medellin, Antioquia

Upload visors .. I have an Eco cast to y

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Unable to upload photos ghvghjh bbhhhghhgredghjm.hjjhggghjjhgcceercvbjn. Bbbhhhhhnhyhhhhhijhhnhhhhhjjjhhggc
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Scotty S Vxw

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Verified Reviewer
| map-marker Homer, Alaska

Technical issues

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Actors Access, a portal used between Casting Directors, Agents and Actors- with extreme time sensative deadlines. Actors Acess has failed to grow up as a " middle man" responsible position, as they try to grow into being a leader in " casting directors medium".

When their system crashes, and they do nothing for 11 hours , not answer the phones, not reach out to actors and agents alike to explain they are aware their system has crashed and then take positive action. In fact they do the opposite- they do nothing! While Directors and Casting Agents as well as Actors just watch projects being offered expired.

If they were held accountable, they would be sued! They are a terrible irresponsible venue

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Loss:
$10
Pros:
  • Try provide 100 service
Cons:
  • Irresponsible

Preferred solution: Deliver product or service ordered

User's recommendation: Try to find work through other venues, and Directors, advertise your work offers on other sites that are responsible agents for time sensative work

Anonymous
map-marker Van Nuys, California

I was not Pissed. I was just looking for Actors Accesscustomer # and got this.

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Zac and Paul at AA were Phenomenal!!! Support at Actors Access through the years has always been just like this...Amazing!!!
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User's recommendation: AA is Pro!!

Anonymous
map-marker Philadelphia, Pennsylvania

Can’t get live customer service

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This was the first time I had an issue, and it was impossible to get a hold of a live person. Its really the first time ever had an issue that I wanted to call in about but I couldnt find a way to do that and ultimately, I just didnt send the audition in because it would not upload the file is not too large.
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Anonymous
map-marker Pinellas Park, Florida

Difficulty uploading videos

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I was having difficulty uploading videos to your site, and I spoke to your service representative. By the name of, I think, Melissa. She was very helpful and got me to the point where the uploading was successful.
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User's recommendation: Good Company

Lance F Uhm

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Verified Reviewer

Cancel subscription

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Nothing happened. I needed to downsize expenses so this is one of the expenses that was put on chopping block
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Pros:
  • Exposure
Cons:
  • Cost

Preferred solution: Full refund

User's recommendation: lower pricing

Aaron B Ipj
map-marker Hammonton, New Jersey

Problems

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This new thing with having to check images to prove you're not a robot is ridiculous!! I spent 10 minutes with that garbage and was barely able to submit! Leave well enough alone go back to the old way! This is annoying and pointless. None of us are robots more do we have the time for such foolishness as actors
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Preferred solution: I just want to submit like before without being asked 100 times if I'm a robot it's STUPID

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