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Acton Toyota of Littleton

Acton Toyota of Littleton

www.actontoyota.com
What is your customer experience with Acton Toyota of Littleton?

Acton Toyota of Littleton Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Acton Toyota of Littleton has a 1.0 star rating from 1 review; consumers are mostly dissatisfied. Review warns "Don't buy from this dealership." Pros: close to where we live. Cons: bad service, overpriced, high price level and issues with certified pre owned vehicles.

Key Takeaways for Future Customers

  • Location is convenient if you live nearby.
  • Expect negative customer service experiences based on Acton Toyota of Littleton reviews.
  • Consider inspecting certified pre owned cars thoroughly before purchase.

Negative Feedback / Risk Areas

  • Multiple customer complaints about refusal to fix defects.
  • Reports of paint chipping, faulty radio, squealing brakes, and cheap tires.
  • Perceived overpriced pricing and poor after-sale support.

Positive Feedback

Convenient proximity to local customers.

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Media from reviews

Acton Toyota of Littleton - They completely took advantage of us and sold us a vehicle...
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Verified Reviewer
| map-marker Littleton, Massachusetts

They completely took advantage of us and sold us a vehicle that had problems and refused to take care of them

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Radio and brakes failed in the first week.
  • Paint chipped after first wash; tires cheap and perform poorly in snow; dealer refused assistance.
Acton Toyota of Littleton - They completely took advantage of us and sold us a vehicle...
Contains 1 confidential file for company representatives

We bought a certified pre owned Toyota Rav 4 from them. We didnt mind spending a couple thousand dollars more than buying from a private party because there was an expectation that they will stand behind their vehicles.

Unfortunately, the radio/entertainment system broke and the brakes started squealing all within the first week.

Also, the paint started chipping the first time we got it washed. It was as if they took magic markers to cover over all the chip marks/scratches on the front of the vehicle so when we got it washed it all came off and suddenly you could see over a dozen chips in the paint, if not a couple of dozen. Also, the tires they put on are literally the cheapest tires you can buy so its worst in the snow then our other car thats only a two wheel drive!

So far, they have absolutely refused to do anything about it.

We even offered to give it back and purchase a brand new one and they refused. DO NOT BUY FROM ACTON TOYOTA!!!

Loss:
$5000
Pros:
  • Close to where we live
Cons:
  • Bad service and overpriced

Preferred solution: Either a brand new vehicle or a newer one with less miles

User's recommendation: Don’t buy from this dealership

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