New Reviewer

Active Response Group, Inc.- Trusted Rewarda

I fulfilled all the requirements to receive a $100.00 Macy's gift card through www. TrustedRewards.com. My requirements were finished in March 2008 and my gift card scheduled to be sent on April 4, 2008. It is now August 22, 2008 and no gift card. Each time I have called and e-mailed, the response is the same. There is a back log and I should expect it in a few weeks. Today, the customer service rep admitted that it may take 4-6 months more. She said this is in the Terms of Agreement but I don't see it specifically stated and it was certainly not explained during any of my inquiries.
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1 comment
#31720

Can you please get in touch with Trusted Rewards customer service at 187*-***-****? We will need more details regarding your gift and status to expedite your gift. Thanks!

ID
#132446 Review #132446 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Advanced Reviewer

YOURTOPBRANDS is part of Active Response Group, Inc

YOURTOPBRANDS has been stonewalling me on the status of a purchase I made for one of their promotional campaigns. It has been 10 months since I made the purchase (March 5, 2007). I have provided all the documentation YOURTOPBRANDS personal say they need concerning the purchase. The promotional campaign promised a $100 VISA debit card for participation. Presently it is January 29, 2008 and I still contact YOURTOPBRANDS concerning this issue. Every two weeks I make call in and send an electronic message communicating my consternation concerning my promotion participation status. YOURTOPBRANDS is a service mark of Active Response Group, Inc Active Response Group details are: Main phone #: 212-268-**** 26 West 17th St. 9th Fl New York, NY 10011 2 North Cascade Ave. Colorado Springs, CO 80903 100 Arapahoe Dr. Boulder, CO 80302 Media Relations Trylon SMR (212) 725-**** info@***.com
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3 comments
#41681

It is 2008 October 12 and still waiting. YourTopBrands seems to have a pulse but is generally not responding.

#33708

Just wondering if anything has been done or if you finally received your gifts?

I've gotten 2 $500 gift cards from them with no problem but I've been almost a year for my $1000 to be shipped.

#10201

I have had the same *** with Active Response Group. I plan to file a offical complaint with the state of New York Atty.

Gen. If you go to the BBB site for New York, the have an"unsatisfactory" rating/ I want to assemble names of companies that use them and make them aware that this company is a SCAM!

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ID
#111937 Review #111937 is a subjective opinion of poster.
Location
Temecula, California
Loss
$100

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