ACTIVE Network
ACTIVE Network Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ACTIVE Network has a 1.0 star rating from 3 reviews with overwhelmingly unfavorable feedback; consumers cite high price levels and frequent dissatisfaction.
Positive Feedback
Few reviewers reported any successful transactions; most comments focus on event registration features rather than support quality.
Negative Feedback / Risk Areas
- Repeated customer complaints about billing and unauthorized charges and requests for refunds.
- Poor customer service responsiveness with long delays and limited phone support.
- Ineffective account or subscription management and difficulty correcting registration errors.
Key Takeaways for Future Customers
- Consult ACTIVE Network reviews before purchase and monitor statements for unexpected charges.
- Document all emails and be prepared for slow refund or resolution processes when contacting customer service.
- Avoid auto-ship or membership options unless you confirm billing and cancellation policies.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ACTIVE Network has a 1.0 star rating from 3 reviews with overwhelmingly unfavorable feedback; consumers cite high price levels and frequent dissatisfaction.
Positive Feedback
Few reviewers reported any successful transactions; most comments focus on event registration features rather than support quality.
Negative Feedback / Risk Areas
- Repeated customer complaints about billing and unauthorized charges and requests for refunds.
- Poor customer service responsiveness with long delays and limited phone support.
- Ineffective account or subscription management and difficulty correcting registration errors.
Key Takeaways for Future Customers
- Consult ACTIVE Network reviews before purchase and monitor statements for unexpected charges.
- Document all emails and be prepared for slow refund or resolution processes when contacting customer service.
- Avoid auto-ship or membership options unless you confirm billing and cancellation policies.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Poor Customer Service
Attempted to contact customer service via phone and terminates with message to contact online services. Sent an email, response was incorrect.
Attempted to send another email and message is "You can only send 1 message to the same company per day".
Unable to resolve my problem. Very poor service !
- Poor customer service
Preferred solution: Correction to an error during registration process.
User's recommendation: Buyer beware if a mistake is made during registration.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharge to my card
Still no response for an unauthorized charge to my debit card.
Found out my card has been charged the last three years without our authorization and I want it refunded.
We didn't sign up for any programs.
Wish to be deleted from your list.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharge to my card
Our card has been charged 99.95 without our authorization and would like it to be refunded.
We didn't sign up for any programs or discounts.
We have been signed up without our knowledge.
User's recommendation: Watch out when maj8nf reservations through r
Dallas, Texas
Absolutely no response
Drafted from my account...theft. Spent hours trying to correct with absolutely no response. run away
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerQuestions about a refund
We signed up our son for a baseball showcase in Orlando on July 30-31 ****. Its called Best in the US showcase.
Prospect2024
We paid $536.54 on 7/19/2024 , we also purchased the refund insurance as well.
We reached out to them to let them know my son would be unable to attend. They indicated we should contact Active to get refund. Per Actives suggestion, we provided all paperwork and receipts. Its been 6 weeks and many emails with no response to any of the emails.
I need someone to contact me to discuss this situation or I will contact the better business bureau.
Unacceptable to have no contact or resolution to this. $536 is a lot of money to not get a response.
This was done by Sandra Flood for Chase Hildreth
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerNo response
Cant get anyone to return an email for over 6 weeks. Unable to reach customer support by phone call, they dont have it available.
User's recommendation: Not much
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