Unprofessional Owner- Verbally Accosted
I would never recommend this company due to the unprofessionalism of the owner. My landlord called this company in response to my service request and the technician did a fantastic job. However, the owner called me on my personal cell-phone immediately afterwards and verbally accosted me. He said that I had confused a technical claim with a maintenance call and proceeded to scream at me, calling me an "arrogant, selfish, little......person!" He continued to scream and call me names, despite admitting that no-matter what the situation, he would have sent a technician to fix the issue. On a positive note, the technician secured the AC unit back into the window with a drill, foam, and aluminum tape and stopped the hot air from blowing in from the duct.
Action Heating And Cooling Of Columbus Owner
Reason of review
Poor customer service
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