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Actbest Electric Bikes

Actbest Electric Bikes Reviews

actbestbike.com
What is your customer experience with Actbest Electric Bikes?

Actbest Electric Bikes Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Actbest Electric Bikes has 1.0 star based on 2 customer reviews. Consumers are mostly dissatisfied and recent recommendations warn to be careful and read the fine print; reviewers cite high price and issues with discounts and special offers.

Key Takeaways for Future Customers

  • When reading Actbest Electric Bikes reviews, inspect packaging immediately and document missing parts.
  • Keep payment and order records to support refund or replacement requests.

Negative Feedback / Risk Areas

  • Frequent customer complaints about missing parts and broken bikes shortly after delivery.
  • Poor customer service: calls unanswered and no human response.
  • Reported delays or failures to provide refunds or replacements.

Positive Feedback

Reviews contain little to no positive feedback.

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Media from reviews

Actbest Electric Bikes - Missing parts
Actbest Electric Bikes - Can't get part only 1 month old can't even find exact...
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Greg M Ssu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing parts

Actbest Electric Bikes - Missing parts

I ordered this bike with a fender and rear rack package. It was not included in the packaging upon arrival and unboxing, I paid an additional 89.00 to receive these items, but did not receive them I want the parts shipped to me or a refund of the additional charge

User's recommendation: Be careful

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Curt C Bxp

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Verified Reviewer

Can't get part only 1 month old can't even find exact replacement anywhere

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Actbest Electric Bikes - Can't get part only 1 month old can't even find exact...

Bike broke 30 days in no customer service called 10times never human being say leave message no machine to leave message when say leave message but no way to leave message

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Janyla Cvj

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Verified Reviewer

Horrible customer service, unwilling to communicate with me

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AI Highlights
  • - Bike bought for $500; arrived early March; stopped working within 5 days.
  • - No response to emails; seeks replacement or refund.

I purchased a bike for $500 through this company and received it the first week in March. 5 days later it was not working.

I contacted the company and told them what happened and they tried to assist me trying to troubleshoot different areas which I followed through every single step that they gave me and the bike still is not working I have sent sent them an email every single day looking to be compensated and to receive either a new bike or my money back. I cannot get a response from them. I rode this bike for one week out of the entire time I've had it for almost 7 weeks and they told me they would send a package to me so I can send the battery and key back to them and they would send me a new bike. I have not received that package I have not received a bike I have not received any money.

I am overwhelmed.

I am in my 50s on disability needing this bike for transportation to take me to different places as walking is uncomfortable and difficult on me. I spent over half of my month's income to get this bike to assist me and have not had any pleasure with this bike none whatsoever I am very very disappointed and extremely disappointed in their business manners and how they have handled things.

User's recommendation: My recommendation would be to be very very careful and make sure you read the fine print and make sure you get what you pay for I would not go through this company again personally

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1 comment
Cristina C Bgy

Darse de baja

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