Act LLC Reviews
Act LLC Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Act LLC has a 2.3 star rating based on 1 customer review. Consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Key Takeaways for Future Customers
- Act LLC reviews note this is CRM Software with a diverse product range and a usable website.
- Long‑time users report familiar features but highlight recent functionality regressions.
- Price level is high; one user cites a change from £150/version to £33/month subscription.
Negative Feedback / Risk Areas
- Customers report Outlook integration failures and missing functionality.
- Frequent customer complaints about customer service and refund or cancellation policies.
- Billing and subscription cost increases are a concern.
Positive Feedback
Reviewers value the diversity of products and the website design despite current issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Act LLC has a 2.3 star rating based on 1 customer review. Consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Key Takeaways for Future Customers
- Act LLC reviews note this is CRM Software with a diverse product range and a usable website.
- Long‑time users report familiar features but highlight recent functionality regressions.
- Price level is high; one user cites a change from £150/version to £33/month subscription.
Negative Feedback / Risk Areas
- Customers report Outlook integration failures and missing functionality.
- Frequent customer complaints about customer service and refund or cancellation policies.
- Billing and subscription cost increases are a concern.
Positive Feedback
Reviewers value the diversity of products and the website design despite current issues.
ACT! version 22
- - ACT! v22 Outlook integration regressed and is less intuitive.
- - Costs rose from ~£150 per version to £33/month.
Having been with ACT! since ver.
3 I've seen versions improve over many years, but in terms of ACT! v22 (the latest) the integration with Outlook has gone seriously backward. Way backwards! Everything from attaching Outlook emails to calendar events either doesn't work or is just no longer intuitive.
It's as though someone has taken an old woollen jumper and unravelled it and then tried to remake the jumper, but forgot to note the vitals before they started and ended up with a jumper with a lot of holes.
and for the privilege of using a program that I've used for well over 20 years, my costs have gone from circa £150/version to £33/month. Circa 3 - 4 x more than my subscription to Office 365.
Preferred solution: Let the company propose a solution
User's recommendation: Demand better attention to functionality and attention to detail from a well tried and tested piece of CRM Software
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