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New Reviewer

Net not woring since 3 days

ACT Fibernet - Net not woring since 3 days
ACT Fibernet - Net not woring since 3 days
Activation has not yet received since 3 days, no customer care was supposed, really horrible service by act team, that says there is no switch ports are available with them, is it the solution for this??

User's recommendation: Big No for Act, if possible please go with local network.

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ID
#3546997 Review #3546997 is a subjective opinion of poster.
Preferred solution
Apology
New Reviewer

Net not working since 3 days

The internet is not working since last 3 days ...planning to switch ..it is so *** off to pay full and not get enough out if it

User's recommendation: Ur coverage is getting worst day by day.

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ID
#3510545 Review #3510545 is a subjective opinion of poster.
Location
Bengaluru, Karnataka

Internet connection

Worst customer service and worst internet connection, there is a internet disconnect every single day and when call customer service no resolution
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ID
#3417120 Review #3417120 is a subjective opinion of poster.
Location
Hyderabad, Telangana

Cheating

ACT Fibernet - Cheating
ACT Fibernet - Cheating
I upgraded Wi-Fi speed from 40-75 mbps 2 yrs ago. Complained slow Wi-Fi every 10-15 days. Technician says we checked, resolved, closed. No one informed to upgrade router. Paying for 75 and receiving only 40 mbps for 2 yrs. Now Wi-Fi not supporting even 1 laptop properly. Now they say upgrade router. How about all that money I paid and denied service for so long?

User's recommendation: Don’t subscribe to Act. You have to pay for their mistakes.

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ID
#3414445 Review #3414445 is a subjective opinion of poster.
Location
Hyderabad, Telangana
New Reviewer

Fibernet box on my wall.

Someone placed act fibernet box on my wall without my knowledge.i dont have internet connection. Then why is it placef on my door.
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ID
#3362210 Review #3362210 is a subjective opinion of poster.
Location
Hyderabad, Telangana
New Reviewer

I'm already paying money to act broadband yesterday but not connected to act fibre net connection

I'm already paying money to act broadband yesterday but not connected internet connection excutive are not answering my phone then why are servicing costamars to other days I'm my connection yesterday and today but no one are not coming very poor sarvice poor response your excutive bad reseveng very bad
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ID
#3340797 Review #3340797 is a subjective opinion of poster.
Location
Hyderabad, Telangana
Loss
$2950
Preferred solution
Full refund
New Reviewer

To upgrade my plan to A-max500 or 700 though I paid bill for A-max450

ACT Fibernet - To upgrade my plan to A-max500 or 700 though I paid bill for A-max450
I paid my bill for plan(A-max450 for 6months) but i feel this plan is not sufficient and want to upgrade plan to 500 or 700 6m.
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ID
#3308738 Review #3308738 is a subjective opinion of poster.
Location
Hyderabad, Telangana
Preferred solution
Upgrade the plan
New Reviewer

They don't refund the money dispute the failure of service

When i placed shifted request, first they took a long time informing although they were aware the connection is not possible. They have taken 6 months service charges in advance which is 7500/- and returned only half after I got agressive about it. They said the rest will be refunded once the modem is collected and it's been 3 weeks, they don't take it back and don't refund the amount.

User's recommendation: Take a local connection.

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ID
#3261152 Review #3261152 is a subjective opinion of poster.
Location
Bengaluru, Karnataka
Preferred solution
Full refund
New Reviewer

Net not working

Net not working morning it's self connection is very bad other I change my network
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ID
#2317955 Review #2317955 is a subjective opinion of poster.
Location
Chennai, Tamil Nadu
Preferred solution
Net not working
New Reviewer

Need to speak to executove my problem not solved for a long time

My internet connection is not working properly.please send your executive to fix the problem. Please do what is required early.
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ID
#2295637 Review #2295637 is a subjective opinion of poster.
Location
Hyderabad, Telangana
Service
Act Fibernet Internet Service

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