
Acoustic Research
Acoustic Research Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Acoustic Research has 2.3 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good product.
Cons: Horrible customer service.Recent recommendations regarding this business are as follows: "Don’t expect any service & even reply from customer service.", "A sad state of affairs, a good product let down by non existent back up service unfortunately so common these days of throw away products and buy again", "The speakers are well made and sound good.however the customer service SUCKS if you have an issue!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Acoustic Research has 2.3 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good product.
Cons: Horrible customer service.Recent recommendations regarding this business are as follows: "Don’t expect any service & even reply from customer service.", "A sad state of affairs, a good product let down by non existent back up service unfortunately so common these days of throw away products and buy again", "The speakers are well made and sound good.however the customer service SUCKS if you have an issue!".
Consumers are not pleased with Customer service and Website. The price level of this organization is medium according to consumer reviews.
Media from reviews


This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTransmitter replacement
Hi, Im looking for a transmitter replacement for a pair for AWS 63. Any help you give me would be appreciated.
Thank you.
Sorry, guess I sent this to the wrong website. Thank you for all your help.
Preferred solution: Apology
Repairs and replacement remote control
Dear Sirs.
I have a AR3000 CURVED SOUND BAR do you have an agent in South Africa that could supply me with a new remote control and if that is not the problem is it possible to get the bar repaired here in South Africa. Thanking you Regards Graham Palmer
User's recommendation: A sad state of affairs, a good product let down by non existent back up service unfortunately so common these days of throw away products and buy again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Spare parts
Im using ar11 speakers. As they are very old the capacitors in crossover are weak now the capacitors number is 40uf 50vac & 120uf 50vac is required but not getting.
Further pls suggest how I can get thease capacitors. Thanks
User's recommendation: Don’t expect any service & even reply from customer service.
Speaker's won't connect
Very "unhelpful " reps!..first was obviously working from home as there were kids crying in the background!..rep actually hung up on me and I was actually being polite!
Called back and second rep said they couldn't help me with my issue..blamed it on Amazon.ca and willing to do nothing to help! Very poor customer service as far as I'm concerned
- Good product
- Horrible customer service
Preferred solution: A replacement speaker that would pair up as they are advertised and supposed to do!!
User's recommendation: The speakers are well made and sound good..however the customer service SUCKS if you have an issue!
Speaker's won't connect
These are a pretty good speaker...however the customer service with this company..acoustic research..is horrible!..although it's a decent speaker would not buy from this company
No reply to enquiry whatsoever!!
Obtaining User and Service manuals for Tuner Amplifier tried website, tried email direct tried yourselves POC etc
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