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Acoustic Research

Acoustic Research

www.arspeakers.com
What is your customer experience with Acoustic Research?

Acoustic Research Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Acoustic Research has 2.3 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Good product.
    Cons: Horrible customer service.

  • Recent recommendations regarding this business are as follows: "Don’t expect any service & even reply from customer service.", "A sad state of affairs, a good product let down by non existent back up service unfortunately so common these days of throw away products and buy again", "The speakers are well made and sound good.however the customer service SUCKS if you have an issue!".

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Acoustic Research - Spare parts
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Loraine V Rrh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Transmitter replacement

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Hi, Im looking for a transmitter replacement for a pair for AWS 63. Any help you give me would be appreciated.

Thank you.

Sorry, guess I sent this to the wrong website. Thank you for all your help.

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Preferred solution: Apology

Anonymous
map-marker Durban, Kwazulu-Natal

Repairs and replacement remote control

Dear Sirs.

I have a AR3000 CURVED SOUND BAR do you have an agent in South Africa that could supply me with a new remote control and if that is not the problem is it possible to get the bar repaired here in South Africa. Thanking you Regards Graham Palmer

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User's recommendation: A sad state of affairs, a good product let down by non existent back up service unfortunately so common these days of throw away products and buy again

Pawan B Tzy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ahmedabad, Gujarat

Spare parts

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Acoustic Research - Spare parts

Im using ar11 speakers. As they are very old the capacitors in crossover are weak now the capacitors number is 40uf 50vac & 120uf 50vac is required but not getting.

Further pls suggest how I can get thease capacitors. Thanks

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User's recommendation: Don’t expect any service & even reply from customer service.

Chris P Ypx

Speaker's won't connect

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Very "unhelpful " reps!..first was obviously working from home as there were kids crying in the background!..rep actually hung up on me and I was actually being polite!

Called back and second rep said they couldn't help me with my issue..blamed it on Amazon.ca and willing to do nothing to help! Very poor customer service as far as I'm concerned

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Pros:
  • Good product
Cons:
  • Horrible customer service

Preferred solution: A replacement speaker that would pair up as they are advertised and supposed to do!!

User's recommendation: The speakers are well made and sound good..however the customer service SUCKS if you have an issue!

Anonymous
map-marker Amqui, Quebec

Speaker's won't connect

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These are a pretty good speaker...however the customer service with this company..acoustic research..is horrible!..although it's a decent speaker would not buy from this company

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Anonymous
map-marker London, England

No reply to enquiry whatsoever!!

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Obtaining User and Service manuals for Tuner Amplifier tried website, tried email direct tried yourselves POC etc

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