Acorn Stairlifts Canada
Acorn Stairlifts Canada Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Acorn Stairlifts Canada has 1.7 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don’t get one if you value the life of the person using it.".
Consumers are not pleased with Insurance Plans Acceptance and Customer service. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Acorn Stairlifts Canada has 1.7 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don’t get one if you value the life of the person using it.".
Consumers are not pleased with Insurance Plans Acceptance and Customer service. The price level of this organization is high according to consumer reviews.
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Verified Reviewer |
Montreal, Quebec
Repair required
Wish I could leave 0 stars.
The remotes for the chair are permanently screwed into the walls. The emergency brake doesnt work and the chair will just go up and down in its own without possibility of stopping it.
Extremely dangerous.
Been trying to get a technician here for 4 years. They finally answer and now want 400$ just to walk in the door.
Supposedly someone named Adrien Jones will call me tomorrow. Not exactly holding my breath since Im still waiting for the last service manager to call me back from 2019.
This company is a joke.
User's recommendation: Don’t get one if you value the life of the person using it.
Burlington, Ontario
Acorn Stair Lift - Poor Customer Service
Recently installed custom Acorn stair lift. Less than a year old.
First purchase, and first service call. Never again with this company. We have to wait 5-7 days for a service call from only available 2 service techs (that also serve as sales reps) for the ENTIRE Vancouver lower mainland GVRD. Are you kidding me??!!
Overworked service techs from what the rumours are. None-the-less, unacceptable when you pay $$$$ for one of these and have a senior that uses one of these lifts multiple times daily. Avoid them like a plague and find another reputable stair-lift company. I would HIGHLY recommend you obtain a detailed service term written into your sales agreement should you deal with these people.
Other comments from other dissatisfied previous users/ buyer are pretty clear. Unfortunately, the senior family member that purchased this was unable to review this company and its other dissatisfied reviews before the purchase.
- Customer service is terrible 5to7 days to assess problem
Preferred solution: Let the company propose a solution
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