Acorn Stairlifts Australia
1
TOTAL REVIEW
Sunara F
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Belrose, New South Wales
Multiple call out charges for fixing same problem. No work guarantee
My 85 year old mother has a chairlift used regularly until she was admitted to hospital. It stopped working and I called to repair the problem $165 plus parts. I was not told to wait til it was fixed. I assumed it was fixed and came a few days later to find it wasn’t working. Called again to get it fixed saying I wouldn’t be there. They came and said they couldn’t enter because I want there - apparently that was my fault! The xame again to fix the same problem. I checked it later and it worked to get to the bottom of the stairs then topped working. Whilst Mum was ok hospital it remained there. I let them know but I took 8 weeks to book in another call due to Mums not being in the house. Another call out and $165 and parts. I complained t multiple people about being charged again to fix the same problem. I was blamed for not using it regularly and explained I couldn’t use a broken machine, blamed for debris building up under the broken chair, blamed for leaving the broken chair at the bottom of the chairlift, blamed for not piling the broken chairliift. Excuses excuses excuses. I was told as it was out of warranty, and they do not guarantee their work on out if warranty chairs, if they needed to come out again in a couple of months I’d be charged again. DONT BUY THIS PRODUCT!
Reason of review:
Bad quality
Companies Similar to Acorn Stairlifts Australia
National Seating And Mobi...
190 Reviews
“Back on February 14, 2023 I got hurt at a work accident and ended up in ICU not knowing if I was going...“
SoClean
39 Reviews
“When I was trying to opening the door to my SoClean machine to put my face mask in to clean it. The...“
Binsons Medical Equipment...
5 Reviews
“cpap replacement faulty. phones lines don't work well and disconnect callers phones are hard to hear...“
Apria
1216 Reviews
“Apria is very cold blooded when it comes to caring for their customers when they are having issues with...“
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Cancel
Acorn Stairlifts Australia