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Acn Pacific

Acn Pacific Reviews

www.acnpacific.com
What is your customer experience with Acn Pacific?

Acn Pacific Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Acn Pacific has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendation reads "DONT BOTHER". Acn Pacific reviews reflect a single, strongly negative experience.

Positive Feedback

No positive feedback appears in the available reviews.

Negative Feedback / Risk Areas

  • Frequent service dropouts and an unreliable cheap modem leading to poor streaming performance.
  • Unanswered complaints and reports of rude customer service and poor support hours.
  • A customer alleges being scammed and requests full refunds related to a membership/IBO sign-up.

Key Takeaways for Future Customers

  • Check Acn Pacific customer complaints before joining and verify support availability.
  • Confirm billing and refund policies and insist on written confirmation if you pay for membership or equipment.
  • Consider alternative providers if reliable home internet and good customer service are priorities.
View full overview ›

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Andrew H Kit

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Verified Reviewer

Refund for ibo

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Full refund requested due to no support.
  • - Complaint filed; refund to bank account (BSB 734-008, acc 754846).

Hello Andrew Hicks here I joined as

Ibo:720657****

This year, I got no support and i want a full refund of the money I paid, Have mad a complaint as well as i feel I was Scammed

Please fully Refund this money back into my account immediately

bsb:734-008

acc: 754846

IBO:720657****

Loss:
$500

Preferred solution: IBO:720657**** No Support what so ever jined back in march straight from the website some body showed me this scam, once i joined i realised half of the services were unavailable.

User's recommendation: DONT BOTHER

View full review
Anonymous

Horrible service

AI Highlights
  • - Modem was advertised cheap at $16 online.
  • - After a month there were daily dropouts.
  • - Multiple online complaints were never answered.

I signed and stayed with ACN to help my son. For a start they give you the cheapest modem in the market, $16 was the online price. It was fine for about a month and after that there was no way we could have a day without dropouts. Back then customer support was only during office hours and weekdays meaning basically while i wasn't using it at home . Filled up multiple online complaints which were never answered (I think now they have more days and extended hours).

Very unreliable, couldn't watch a single video stream without interruptions, let alone forget about watching in HD.

Finally cancelled the service, will gladly pay the early termination fee. Just had another provider installed and trouble free from day 1 !! Free at last!!

I've had IINET, IPRIMUS, TELSTRA and ACN is by far the worst ever!!

View full review
Anonymous

Worst horrible

This is the most worst internet provider! Don't ever waste your time.

Customer service is very rude!

We had the modem for 2 weeks already and nothing is happening! Waste of time i swear!!!

Reason of review:
Bad quality
View full review

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