Andrew H Kit

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Verified Reviewer
| map-marker Brisbane, Queensland

Refund for ibo

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Hello Andrew Hicks here I joined as Ibo:720657**** This year, I got no support and i want a full refund of the money I paid, Have mad a complaint as well as i feel I was Scammed Please fully Refund this money back into my account immediately bsb:734-008 acc: 754846 IBO:720657****
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Preferred solution: IBO:7206572463 No Support what so ever jined back in march straight from the website some body showed me this scam, once i joined i realised half of the services were unavailable.

User's recommendation: DONT BOTHER


Horrible service

I signed and stayed with ACN to help my son. For a start they give you the cheapest modem in the market, $16 was the online price. It was fine for about a month and after that there was no way we could have a day without dropouts. Back then customer support was only during office hours and weekdays meaning basically while i wasn't using it at home . Filled up multiple online complaints which were never answered (I think now they have more days and extended hours). Very unreliable, couldn't watch a single video stream without interruptions, let alone forget about watching in HD. Finally cancelled the service, will gladly pay the early termination fee. Just had another provider installed and trouble free from day 1 !! Free at last!! I've had IINET, IPRIMUS, TELSTRA and ACN is by far the worst ever!!
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Worst horrible

This is the most worst internet provider! Don't ever waste your time. Customer service is very rude! We had the modem for 2 weeks already and nothing is happening! Waste of time i swear!!!
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Reason of review:
Bad quality

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