Anonymous

No no no

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Gave them a brand new credit card number never used before and it somehow got charges on it from target and other department stores they won’t answer the phone paid then to do irp and fuel tax called dept of revenue they said they have not received a thing. I’m worried these peope have all my personal information They needed to start this I startEd checking this company out people have also complained about credit card fraud and not getting what they paid for
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Loss:
$202
Cons:
  • Fraud
Reason of review:
Problems with payment

Preferred solution: Full refund

XAVIER W Edq

Mc number

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Called numerous of times, no response at all. now I am having to pay to redo my MC number. call everyday no response.
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Loss:
$300
Cons:
  • Poor service
  • Fraud
Reason of review:
Poor customer service

Preferred solution: Full refund

Keiasia Pmo
map-marker Jacksonville, Florida

Terrible

I have called numerous times and they never returned my phone call. We paid for our services and they have not did anything to resolve this matter!
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Loss:
$100
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Minden, Nevada

Incompetent and slow

Absolutely agree with her unhappiness I had the same terrible experience, when I needed the TCP number for my Limousine company filed and instead of this after $475 paid, they got me CA number! Convincing me that they are professional and know that I need it, sorry, but I didn't ask for it. And all that process too 7 month! Like you said they are quick for money and exceptionally slow for work! I had to deal with Jennifer and Micki - both know nothing about the subject I needed to be done. I want my money back too. Good luck to you! And I hope you get your money back!
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Reason of review:
Poor customer service
2 comments
Guest

Is this business even in operation. I have been trying to reach someone for the past three months and I haven't received any information. I have called and emailed many times in regards to a current permit application and I haven't received any response.

Guest

I know these people personally. They are not legal at all.

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Dejia Ucg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cliffside Park, New Jersey

Application for a DOT number and ACE Licensing & Permits Inc. FRAUD

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Ace Licensing And Permits - Application for a DOT number and ACE Licensing & Permits Inc. FRAUD
Ace Licensing And Permits - Application for a DOT number and ACE Licensing & Permits Inc.... - Image 2
On June 20th 2015 (Saturday) I applied for a DOT number from the Department Of Transportation, an agency of the US Government. I paid the $300 nonrefundable fee and hit the submit button. It did not take 15 minutes for me to get a phone call from an agent that had all my information, It sounded like that agent was someone that had to be connected to the USDOT. Later in the conversation after I demanded clear answers I found out that the agent was SAMANTHA CANTRELL from ACE Licensing & Permits Inc. I asked the agent: "who gave the US Government permission to give all my personal information to you?". Why and how my information is sent to a US public Database Even before the DOT agency had a chance to review the application?. The ACE'S Agent told me that my application was filed incorrectly HOW Did she know what I was applying for?. Samantha told me that her company can correct my application for a fee. When I told her that I already paid $300 and after I asked her many more questions she told me that her fee will only be $85. I agreed to that fee only because I needed to get "Moving" with my new Company. Samantha charged my credit card NOT $85 that I agreed to BUT $370.88. I later found out that when Samantha sent me the documents to sign via DOCUSIGN she didn't send the credit card bill with it, that email came later and I didn't see it. The Company refuses to give me a refund! and of course will not do any more work on my behalf.
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Loss:
$371
Cons:
  • Fraud
Reason of review:
Fraud

Preferred solution: Full refund

2 comments
Guest

She has been fired before for credit card theft. You may want to check into her deeper.

Guest

So sorry for your terrible experience, i had Jennifer and Micky working on my TCP number and they did not do a good job, because they got me a CA number that i didnt need and it took 7 months, after calls, emails and them not answering for weeks i was over with them. Unprofessional incompetent and frustrating.

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Mekiah Fzj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Texas, United States

Applied for IFTA

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two months ago i order IfTA stickers, lets just say after several silly applications that they ask you to fill out they send me the IFTA application, tell me to print it out, sign it and mail it in.......Tell me what did they do for this ridicules fee....type in the data from the app I filled out and emailed me the application to sign and mail in....DO NOT USE THIS SERVICE THEY ARE RIPPING THE TRANSPORTATION INDUSTRY OFF....with their advertisement that makes them look as if they are a part of the FMCSA believe me they are not.
View full review
Loss:
$125
Reason of review:
Bad quality

Preferred solution: Full refund

1 comment
Guest

Agree with you! Same in my case, regarding trying to get the TCP number for the limo company and they got me CA number after 7 months that i never asked for and dont even need.

Very unorofessional. Dissapointed in those people.

Anonymous
map-marker Lawrenceville, Georgia

Quick Response For Payment/ Slow Response for Work

Reaching anyone at Ace Licensing is very difficult. Getting an email or phone response is extremely slow or none at all. I have a credit of $865.39 that I am trying to get work done since I have outstanding money. I have spoken with Samantha who has told me she is the Owner and Jennifer. I sent an email with my receipt attached to Samantha and Jennifer on 9/1/2015 expressing concern about not only the money I have available for services but a need for a NY Hutt. I was told a NY Hutt can take up to 2 weeks. Today is 9/10/2015 and I am unaware if they have filed for the NY Hutt. I have called-left messages and am getting not response.
View full review
Cons:
  • Poor response
Reason of review:
Poor customer service

Preferred solution: Full refund

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