Ace Canopy
Reviews and Complaints
Other Product Review
Ace Canopy - Ace 14 X 20 Canopy Review from Post Falls, Idaho
FALSE ADVERTISEMENT, DO NOT BUY FROM ACE CANOPY
- Not helpful in resolving matter
- False advertising
Preferred solution: Full refund
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Verified Reviewer | Parkville, MarylandAce Canopy - Poor Quality Canopy Review from Parkville, Maryland
Ace canopy sells nothing but junk i bought one it had a 5 year warranty it did not last 2 years i emailed monica we went back n forth 1 text she sent said she was sending me a 10x 16 and i got a 14 x 20 come to find out she texted the wrong person so it is very evident that they do not know what they are doing besides selling total garbage n they lye they tell you there be in touch 24 to 48 hours. And they never do i have called alot and just get the run around i will never buy from them again watch out they have several. Sister companies
Lasted Less Than 12 Months
Preferred solution: Full refund
Canopy destroyed within 9mths.
Preferred solution: Let the company propose a solution
Ace canopy takes your money and send you nothing
Preferred solution: Deliver product or service ordered
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Verified Reviewer | Clinton, WashingtonLiars deceitful
IT GETS WORSE THE TWO TARPS ARE ONLY 7X20 NOT 14X20 THIS SUCKS MAKE THIS RIGHT ACE CANOPY.OR I WILL BE GOING TO YOUR OFFICE IF YOU DONT.
Very short life, Less than 5 months.
Never rec'd product
Weeks of no response
SENT ME THE WRONG SIZE AND REFUSED RETURN
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Verified Reviewer | Redondo Beach, CaliforniaAce Canopy mistruths
Ace Canopy does not deliver what they advertise.
Shipped defective product then repeatedly lied about it
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Hi anonymous, did you ever get your canopy yet? I ordered on 6/10/14 and I thought I would get it in time for 4th of July Party and not yet.
I keep calling them and they said it looks as if it has not been shipped yet, and they keep telling me someone will call me and they never do. Then I started reading reviews and I see many unhappy customers! I am thinking that I better go find a canopy for my party because I cannot take the chance that I will get mine.
:-( Please let me know what happened with your at the end??? Thanks
Refuse the order if and when it shows up because by my experience once it does arrive it will be missing parts or the wrong size and then your stuck with it.