New Reviewer

No parts - lifetime warranty worthless

Accuweld - No parts - lifetime warranty worthless
Accuweld - No parts - lifetime warranty worthless
Bought all my windows and deck glass door through BJs home improvement. Have a sash pivot guide on one window that does not work. Now I find out lifetime warranty is worthless because company is out of business. This is the only window failure since we bought our windows in 2005. Its very upsetting as we are retired now and on fixed income.

User's recommendation: Check history of company and financial stability before you buy.

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ID
#3588263 Review #3588263 is a subjective opinion of poster.
Location
North Bergen, New Jersey
Cons
  • Thinking we would be backed for any reason
Preferred solution
Replacement part & repair
New Reviewer

We have had two windows explode

At two different times we have had two windows explode and the inside pane of glass shaders . What , if any is a warranty good for?

User's recommendation: I realize two company's have taken over. Can they honor the warranty?

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ID
#3283125 Review #3283125 is a subjective opinion of poster.
Location
Sound Beach, New York
Cons
  • Thinking we would be backed for any reason
Loss
$500
Preferred solution
Let the company propose a solution

Problem with upper windows