Anonymous
map-marker Winnipeg, Manitoba

Cannot reach any one in the Company by phone

Have tried to contact the company over several days! No one in any of the departments of Sales, Service, Customer Service would answer any phone calls or return any phone calls despite leaving messages requesting them to call back. Where does a company operate like that? Is the company serious in providing service to customers?
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Keelyn Lta
map-marker Winnipeg, Manitoba

No longer a viable operation

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Accurate Dorwin - No longer a viable operation
Accuate Dorwin changed hands in 2020 and ever since they collect deposits and move on. They have no money to buy materials, install or make windows. Think of a window manufacturing ponzi scheme. Do your home work; the new owner Stephen Segal is a sociopath.
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Loss:
$24500
Pros:
  • Going out of business
Cons:
  • Act the part of a legitimate business

Preferred solution: Full refund

User's recommendation: Call another window Manufacturer

Paul V Kli

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Winnipeg, Manitoba

They Stole from our company

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We were hired by Accurate Dorwin to develop custom programming specific to their business for pricing out different exterior trim products like brickmoulds, nailing fins, sills, and other trim accessories. We were also contracted to develop custom programming for pricing out insulated glass for commercial projects that bypassed our standard glass sizing logics and used a dedicated glass thickness for all windows and doors regardless of the insulated glass size.

Before we began the project Accurate Dorwins employees Doug Nowlin and Michael Azmy agreed that we would be paid upon completion. We started the programming in late June 2021 and completed it in late July 2021.

We invoiced the programming on August 1, 2021 and expected to receive a prompt payment. We successfully demonstrated the programming initially to Michael Azmy, their production manager. After not receiving payment for nearly two months our company called up Doug Nowlin, their VP of Sales and inquired about the payment status.

He said he cannot do anything about it and instructed us to contact Stephen Segal, their owner. We contacted Stephen Segal and he demanded a demonstration of the programming via Microsoft Teams even though the programming had already been successfully demonstrated two months earlier to Michael Azmy. We obliged and demonstrated the programming to Stephen, Michael, and Doug via Microsoft Teams on September 21, 2021, seven weeks after the invoices were originally due. We requested that our invoices be paid after conducting the successful demonstration of our custom programming.

After a week of zero communication and no payment from Stephen Segal we filmed a YouTube video for recorded proof of the programming working perfectly, sensing a lawsuit was the only way we were going to get paid.

Our invoices are now over 100 days past due.

Stephen Segal refuses to communicate and pay for the work they hired us for that we completed on schedule and on budget, which makes him a two bit thief in our book. In our opinion, Accurate Dorwin is a poorly run company that should not be trusted. (Can you ever really trust someone that wears three gold necklaces, leather bracelets and four rings?). Their line of thinking is to dare us to sue them.

We are based in the United States and it does not make financial sense for us to sue them in Canada. It would cost us more than the $12,300 they owe us for the programming and implementation invoices and even after we would win the lawsuit, actually collecting the money might take two years and cost thousands of dollars, which is why we created this website to warn others about doing business with Accurate Dorwin. If they would do this to a successful software business, then we can only imagine how many first time home buyers, elderly couples on fixed incomes, and small mom and pop contractors they have tried to bully with this line of thinking when Accurate Dorwins fiberglass windows potentially fail out in the field.

If you are in Winnipeg and looking for fiberglass windows, then we would highly encourage you to purchase from Silex or Duxton. We are familiar with both companies and would recommend them time and time again over Accurate Dorwin.

In our expert opinion they are better run companies that are lead by honest people and based upon the reviews we accumulated it sounds like they also build higher quality fiberglass windows and doors that should not fail out in the field.

P.S. A personal note to Stephen Segal and his threats to take other actions against our company for this review. It is not libel if it is true.

That is the kind of company Accurate Dorwin is. They would rather threaten small businesses and pay a lawyer to try and intimidate us instead of paying their bills and honoring their agreements.

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Loss:
$12300

Preferred solution: Pay your invoices

User's recommendation: Do not trust them. Buy your windows somewhere else.

5 comments
Guest

Segal is going to Jail

Guest
reply icon Replying to comment of Guest-2436378

Agreed that guy’s stole so much from so many Winnipeg home owners he deserves to be sent to jail for a long time to set an example.

Guest
reply icon Replying to comment of Guest-2436378

Agreed Segal will first go bankrupt and then be convicted of theft and fraud in his personal capacity and a director of these companies. He knowingly and intentionally defrauded homeowners and suppliers. We have been told that the police and provincial prosecutors are working together on this.

Guest

Segal is going to Jail

Lakysha Mka

Segal is a fraud

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