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I had Access Wireless while i lived in Florida then i moved to TN. They say that they offer service where i live but i live in s Valley, since it's lousy Sprint Service it doesn't pick up at my house, even Verizon doesn't pick up. I kept the phone in a drawer since it did not work. I call in to CS in January to change my address to discover that on Dec 2 the company, without any prior notice or without my consent, that they changed my service...
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Gotten used phones, no instructions or boxes, in envelope.
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Anonymous

Anonymous I had been using this service for my doctor appointments, etc.and the first one I bought myself at a grocery store. These replacements suck!! The least you could do is send in...

#1003878
I bought new phone and it has problem I sent mail before 10 days and they told me do this and that since now they told me you should return phone before 10 days and now is too late but i contact them before 10 days. They sent me new phone but now they told me if you have problem you should call manufacture how come????? I bought from you guys. They are so rude. they told me they are just provider but they sold me the phone with problem and now...
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  • Customer support
#1003859

Access Wireless Cell Phone Service Review

#1012106
1.0
Well i dropped my phone and it shattered the screen so bad i couldnt call 611 so i tried the menu options but no option to replace the phone so i tried looking to cancel my service to transferr back to assurance but i cant even do THAT! I think their goal is to trap people. DONT GO TO ACCESS WIRELESS IT IS A VERY BAD SERVICE AND A TRAP
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Short Review for February 10, 2017

#1006050
1.0
Says on inside of phone box this product contains a chemical kniwn to the state of California to cause cancer birth defects or other reproductive harm which we did not get until we were leaving with phone when we got it. Is this their way of killing off the needy people who are on welfare??
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Short Review for February 09, 2017

#1005681
acess wireless has the worst comester sevice. When u get thru to talk to someone they dont know whats goin on. I waited a hr to get some one . It took four days to port my number over to a nother carrer. They r so dum n slow
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Access Wireless Mobile Phone Service Review

#993819
1.8
Can't get on goggle or play store phone running slow keeps saying I'm offline but I'm on wifi
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Well, I've had the same phone for years through Access Wireless. Apparently I've been lucky that nothing has gone wrong with it up to this point. When I told them I need a new phone, and I FINALLY got through to a representative through email (don't bother calling them...you cannot talk to a human though their 'customer service' number), they told me they were sorry and would be sending me a new smart phone through the mail. Well that email was...
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Been having problems with this phone ever since ive had it and the customer service is not much better.Took 3wks to get a replacement battery and then they want me to wait for them to send a return box and mail my phone back to the company and wait for em to check out the phone and mail it back to me .I would have to be without a phone for over a month or longer and i have a medical condition.i dropped assurance to to come over to access ,what a...
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Anonymous

Jordy did same thing to me and because of disability can't be without a phone. but not giving in yet will fight this. I will be glad to return phone after I get a replacement. More ...

access wireless is a complete joke. I lost my Snap benefits and just started getting SSI and tried to get my access wireless switched to SSI. I spend 2 weeks trying to get it done. First they asked for my reward letter from SSI so I sent it to them via USPS. They never contacted me. So I tried to contact them and the rep. was in India and she had no idea what I was asking about. So today I called them again. and said that SSI is not part of...
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#964227
I bought mins for my phone and all week it hasnt worked its not working even now my num is 813 3232460 i need my phone
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Anonymous

Janice Same thing happened to me. Just paid on my phone and I can't receive or make calls. This is the second time this has happened. I should have learned from before. The first tim...

Anonymous

Harm Did you get someone to help you because im having the same problem smh . Added money to my phone at a local store , i can use the internet but cant call out to numbers or rece...

#962553
Got the free upgrade phone and it started powering down when left untouched for 30 min they sent me a new battery and charger. Tried for 2 weeks. Called and spoke to customer service rep who after hearing that the phone now also drops calls as well. I find out they will send me a box to send phone back and once received then I will get another phone shipped. If I could afford to get a plan phone I would. Now I have to wait a week or two for a...
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recently changed to the access wireless MAJOR violations what i can see first the phone is issued WITHOUT owners instructions on how to use the phone access wireless does not tell the new customer....what will happen when they switch....if unhappy...these people hold you up for 60 days??? i kept trying my phone out....features etc.... Their customer service is Horrible...i called when i was having problems....no way could i even get a live...
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I mean come on! Why should I have to wait an hourand then some, listening to classical music?! This makes me feel unimportant! I need to speak to someone and I have to wait almost 2 hours on someone else's phone just to call to speak with a representative about my raggedy behind Coolpad! If you're going to do something please do it right!! I'm disappointed! Why can't I see someone in a live video to help me handle the issue I'm having! Someone...
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1.0
#914103