Does not give porper guidance to HOA's

Access Property Management does not give proper guidance to HOA's that are not acting in a professional manner. They do this just to retain their contract. Many times the members of HOA boards do not have any experience in business matters. They can often exhibit juvenile and unnecessary heavy-handed behavior. APM does nothing but go along with this behavior instead of correcting it. Access Property Management does not give proper guidance to HOA's that are not acting in a professional manner. They do this just to retain their contract. Many times the members of HOA boards do not have any experience in business matters. They can often exhibit juvenile and unnecessary heavy-handed behavior. APM does nothing but go along with this behavior instead of correcting it.
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2 comments
#1329677

Ya. Was glad to see I am not the only one that has experienced this with "on site employees ".

The behavior is kin to stalking and harrassment with alcohol mixed in! Hope they reign in their people before a lawsuit becomes eminent.

#1351739
@PissedConsumer1329677

I live in makefield glen and was charged a late fee in June because my payment didn't get to the box in Newark New Jersey in time. Got it waved.

Mailed julys payment 6/26/17 and the send me a letter saying it was late and received on 7/21/17 and are charging me another late fee. Not paying it. The three women in the office basically called me a liar and I got in a cursing match with these three *** Lived here two years and not a problem with the old company.

These wholes are here a couple months and two issues. I'm not the problem they are.

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ID
#839082 Review #839082 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Access Property Management - Supervisor Review from Lagrange, Georgia

Will not return phone calls, messages and are hard to get a hold of. Not only is my specific person not in the office but his supervisor and the supervisor's supervisor was out of the office too. It seems as if they are not properly equipped to truly deal with homeowner's who know their right's under the HOA contract.
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1 comment
#1045069

Complaints of mold on my basement wall....their solution...use bleach water to remove it...instead of resolving the problem..ive only lived in the house for a month...wall was covered up with paint..water comes in basement when it rains...very disappointed in their actions to resolve these issues..i dont recommend to anyone...cant wait till my lease ends

ID
#489676 Review #489676 is a subjective opinion of poster.
Location
Lagrange, Georgia
New Reviewer

Access Property Management - Worst Property Management Company I've ever dealt with.

Over the past year and a half, I've lived in the same house. I love the house - I don't love the property management group. The first problems arose about a year ago. A friend of mine was trying to sublease from a current tenant on our joint lease, and every time he would call the management company (if he could even get a hold of them since they never return phone calls) no one knew who he was or why he was calling. Sometimes they even told him they we unaware any one was even looking to sublease at the property. Later, the same problems took place when another friend of mine tried to sublease from a different roommate. Not to mention, all the while, they were some of the most rude and unprofessional people I have ever talked to. When it came time to resign our lease, all four of us had agreed to sign for another year. At this time, Access took the liberty of assigning their once maintenance man, now property manager (whom I'm sure lacked proper credentials, and DID lack any and all people skills) to manage our property. He sent out not one, not two but three electronic leases - all of which ended up void. Why? Well, first he tried to act like we (the tenants) were doing something wrong. But later on the phone, he admitted to it being his fault. On top of this, one tenant and myself were dealing with a fall out with the other two tenants. They decided to give their 30 day notice to avoid paying a subleasing fee. That would have been fine, if Access would have verified it with all the lease holders. Especially since the girls planned on just moving out, without having to find anyone to take their place. I finally went in to the office in person to make sense of all that was going on to have this man tell me that there was nothing anyone could do, the current tenant and I (that weren't subleasing) had to pay the $1,100 for the month if the rooms weren't filled and there was nothing he could do. Wait, all of this could have been avoided had he been able to properly do his job and send out a lease that would actually work without being void for no reason other than his own ignorance of the program being used. So, I had to call the property OWNER to get things sorted out. Who was then told by the property management company not to get involved. But if he hadn't gotten involved, I would have been homeless. Because I can't afford to find double the amount of rent a week prior to it being due (this was when I had found out). The situation ended up rectified, we found two other roommates to move in, but remember what I mentioned in the beginning? Vicious cycle, turns out, a year later and they still hadn't learned how to manage properties effectively. We had two girls all moved in, and a third showed up with a U-Haul truck and keys. Keys that the company had refused to give to our new tenants until they signed the lease. The rude maintenance man turned even more rude property manager called me to basically tell me I can't tell someone they can't live there. Which is funny, because they shouldn't have told anyone they could. Apparently, they had never even heard of the fourth roommate that moved in, even though she had been in contact with them the entire time. Most unprofessional, rude, unbelievable company I have ever dealt with and urge anyone else to avoid Access Property Management at all costs. I know once I move out I will, even if they were managing my dream house. I will never do business with them again.
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1 comment
#974471

I had the same problem. They even went so far as to add people on to my lease with out my consent. Then charged me fees.

ID
#355303 Review #355303 is a subjective opinion of poster.
Location
Flint, Michigan

Real Estate Expert Talks

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Sep 15, 2020

A real estate industry expert, Ty Wilde, shares his insights on whether to buy or build a house, what to consider when dealing with real estate agents, home inspections, and what to think of when investing your money.

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Ty Wilde
Ty Wilde

Ty Wilde is the Utah Realtor and New Home Construction Specialist with over 15 years of experience. He helps people to go through the process of buying or selling a home.

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