Access National Bank
Access National Bank Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Access National Bank reviews show a 2.2 star rating based on 1 customer review and overall consumer sentiment is mostly negative.
Positive Feedback
Customers note ease of accessing funds and paying bills, and simple account use after the acquisition.
Negative Feedback / Risk Areas
- Unexpected debits and disputed charges drive major Access National Bank customer complaints and calls for refunds.
- Loss of free checking and new checking fees after takeover cause billing and affordability issues for veterans and low‑income customers.
Key Takeaways for Future Customers
- Review fee schedules and monitor statements for unauthorized debits; contact customer service promptly for refunds.
- Compare alternatives like Zennit bank before switching accounts.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Access National Bank reviews show a 2.2 star rating based on 1 customer review and overall consumer sentiment is mostly negative.
Positive Feedback
Customers note ease of accessing funds and paying bills, and simple account use after the acquisition.
Negative Feedback / Risk Areas
- Unexpected debits and disputed charges drive major Access National Bank customer complaints and calls for refunds.
- Loss of free checking and new checking fees after takeover cause billing and affordability issues for veterans and low‑income customers.
Key Takeaways for Future Customers
- Review fee schedules and monitor statements for unauthorized debits; contact customer service promptly for refunds.
- Compare alternatives like Zennit bank before switching accounts.
Turn one complaint into a collective action
Onitsha, Anambra
My money was taken without my knowledge
- - I was debited for something I didn’t order.
- - High charges by FCMB, Zennit Bank, and Access Bank (50, 100, 3,384k); refund requested.
How can you debit me when I didn't order for anything, that kind of a bank is this, this is the main reason why I love fcmb and zennit bank, as if the 50, 100 is not enough, access bank has increased it to 3,384k, who does that, this is pure stealing and I want my money returned to me as soon as possible.
User's recommendation: Zennit bank
Free checking stopped.
- - Veteran and disabled customer; Middleburg offered free checking, but Access National Bank now charges a $15 minimum balance fee taking $180 yearly.
So this is how the banks "support the troops." I am a veteran and my only income is my disability check (social security check) which of course means I am poor. Had an account with Middleburg Bank for years and checking was 100% free.
Then Access National Bank bought them out, and now, they are charging a $15.00 fee because I can't maintain a minimum balance (not even sure what that amount is but it doesn't matter since I'm so poor I wouldn't meet it even if it were $100.00).
Veteran. Disabled.
And Access National Bank feels the need to take $180 of my disability check every year. What a great bunch of guys.
- Ease of getting my money and paying bills
- Getting charged for checking
Preferred solution: Full refund
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