State: Texas Product: Acceptance Now Furniture Leasing Clear all filters (17 of 464 reviews match)
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Update by user Jan 17

No one ever even attempted to contact me to try to make things right. And this month it’s the same thing.

And they refuse to allow you to change your payment due date.

They say they will notate it, but nothing ever happens. This is the worst company I have ever done...

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Review
#1427114 Review #1427114 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment
1.0
Details
Acceptance Now - HUGE RIP OFF
Acceptance Now - HUGE RIP OFF
Acceptance Now - HUGE RIP OFF
Acceptance Now - HUGE RIP OFF
Acceptance Now - HUGE RIP OFF
This place is a huge RIP off, the amount you pay just for a sofa is more than purchasing a vehicle by cash and the quality of the furniture is horrible. My husband and I paid almost $9000 for a sofa set not knowing that it would cost this amount, after 3months the...
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Review
#1362868 Review #1362868 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Pricing issue
1.0
Details
To start off of course I bought a couch with bobs and used acceptance now I know with interest you’ll end up paying more fine whatever... so my couch starts ripping on the seems not only a month after having it...end up calling bobs big recall on the couch... so i am...
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Review
#1224331 Review #1224331 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Poor customer service
1.3
Details
I purchased a sectional sofa priced @ 1800$, I was told I could pay off in 90 Days, same as cash. When I went to pay off couch after having made 3 payments of 190$, plus 500$ for down paymt & delivery & set up fee, I was told my time had lapsed & I would not be able to...
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Review
#1149446 Review #1149446 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Not as described/ advertised
1.3
Details
I'm late with payment,now scared to call want to keep the furniture, really didn't understand the "RENT TO OWN' COMPACTION if not paid in 90 day stuff. ( First time buyer) anyway I can make a $450.payment but want to work the rest out. Scared to call , been avoiding...
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2 comments
Anonymous
#1383045

You shouldn't avoid calling them the best thing to do is contact them an explain your problem I'm sure they will try and help you. They can't help if they don't know your having a problem.

Do you have the number to the store you opened your account with?

Don't believe everything you read online they do try 5o assist wh3n ever possible. People just hear what they want to hear.

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Review
#1114224 Review #1114224 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment
1.0
Details
Acceptance Now may seem like a good deal, but if you do not pay it off within those interest-free months they will rob you for the rest of your time trying to pay them off. I got $1300 worth of furniture, with payments of $174 a month. I didn't finish paying within 3...
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2 comments
Anonymous
#1384438

In other words YOU chose to NOT abide by the terms of the offer and now your only purpose in coming here is to cry, whine and stomp your feet during your immature temper tantrum. YOU failed to stick to the terms of the deal!

Who did??? YOU DID! Period.

End of story. GROW UP!

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Review
#1108716 Review #1108716 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Poor customer service
I went to get furniture in 2015 I told my husband this is going on to long I never got the contract until last week for 2,000.00 dollars worth of furniture they want me to pay over 8,000.00! And they are charging me tax every month like I just brought it . I looked on...
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Review
#1093998 Review #1093998 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment
1.0
Details
The total amount of the furniture was $2025.00, my payment is $234.00 monthly. I repeat not a dime I invested went towards the furniture. This company is a rip off. If you miss a payment they call you non-stop all day which is harassment in my eyes. I will never do...
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5 comments
Anonymous
#1362291

The reason they come to your house is 1. Because you are late & 2.

You haven't kept contact with them , the merchandise is leased , they'd pick up a car if you failed to make your payment in a heartbeat .

If you answered your phone and made an arrangement they wouldn't call non stop or visit your house . simple concept

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Review
#1089942 Review #1089942 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment
1.0
Details
I had to purchase a bed for my son and a small dining table, my credit is not good right now because my wife had breast cancer and medical bills were piling up.My total purchase was just over $2000 I have been paying for over a year and still owe over $2000. I stupidly...
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1 comment
Anonymous
#1331840

Hello, I work for Acceptance Now. We certainly never want our customers to feel this way and we would really like to look into your account further and see if there's anything we can do to help. Whenever you get the chance, please give our customer service team a call at 1-800-422-8186.

Review
#1050902 Review #1050902 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Cons
  • Payments too high and poor customer service
Reason of review
Problems with payment
Loss
$2000
Preferred solution
Significantly reduce the monthly payment or take back their items with no repercussions.

Contact Acceptance Now Customer Service

Mailing Address:
AcceptanceNOW Customer Service
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
All Acceptance Now Contacts

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Acceptance Now reviews
I leased to own furniture from Rooms to Go on Katy Fwy and was put on a monthly payment of $273 to pay off a balance of $2592. I have been consistently paying this amount since 5/16, only to be told today that I still owe $2539!!!! They will be hearing from a lawyer...
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3 comments
Anonymous
#1316913

Hello, I work for Acceptance Now. We certainly never want our customers to feel this way and we would really like to look into your account further and see if there's anything we can do to help. Whenever you get the chance, please give our customer service team a call at 1-800-422-8186.

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Review
#1034469 Review #1034469 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment