State: Pennsylvania City: Philadelphia Clear all filters (11 of 2136 reviews match)
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2.0
Details
Horrible experience. Customer service reps are rude and not compassionate. I hope this never happens to them, they should have recorded lines. I lost my job and had the insurance they suggested, when I filed my claim they denied me after I waited about 3 months for a...
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3 comments
Anonymous
#1411078

Businesses aren’t human. They can’t be “compassionate”. By definition, a business exists solely to make money. So when you fail to pay them money you borrowed, they don’t li...

Review
#1150653 Review #1150653 is a subjective opinion of poster.
Reason of review
Poor customer service
I bought a 1,300 bed set for my very first apartment at Bob's Furniture in Philadelphia PA and went through Acceptance Now. I made my payments on time from September-November because I did not pay the furniture off by November all of the money that I have paid...
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1 comment
Anonymous
#1276209

Hi there, I work for Acceptance Now. We always want to make sure our customers have a positive experience with us and we'd be happy to take a look into your account further an...

Review
#997168 Review #997168 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$900
Preferred solution
Full refund
1.0
Details
They lie from the get go.they dont mention on there 90 same as cash program that they going to charge you 11.5% second i spoke with the location manager explained what is. Going on and he stated he will get it resolved.He promised to call me and never did.i also...
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2 comments
Anonymous
#1246110

Hello author,I am preparing a collective action against Acceptance Now for this type of deceptive/misleading business practice. The 90-Day Same a Cash should be just that. "Cl...

Review
#951012 Review #951012 is a subjective opinion of poster.
Reason of review
Pricing issue
1.5
Details
I just moved in december and got furniture from bobs through acceptance now this july 15 was my 7 month payment never been late until i had an emergency death in the family i called and told them im going to be late and a costomer rep told me as long as i made the...
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2 comments
Anonymous
#1189581

Hello, I work for Acceptance Now. Our customer service team would be happy to look into your account further and see if there is anything we can do to help. Whenever you get a...

Review
#887321 Review #887321 is a subjective opinion of poster.
Reason of review
Problems with payment
1.0
Details
I had death in family and advised them payment would be late due to the untimely death. I advised them it would be paid on the 4/22 but they are continuing to harass me at work and now they are calling my references. This company is definetely a rip off. The...
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2 comments
Anonymous
#1144138

I received a call regarding my up coming bill due. I haven't had an account open there in over 5 years ! What's the deal ?I have no plans on calling them back and hopefully...

Review
#827775 Review #827775 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
HORRIBLE COMPANY. I worked there and quit. Horrible company, horrible workers and customer service. They are LIARS and scammers. The district manager Jimmy is VERY unprofessional. He talks about everyone like a little girl to each other, curses at his employees and...
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2 comments
Anonymous
#1129019

Hello, I work for Acceptance Now. We would encourage you to reach out to the Coworker Relations Hotline with more information from you so that we can address your concerns. Yo...

Review
#811062 Review #811062 is a subjective opinion of poster.
Reason of review
Bad quality
2.4
Details
90 days is NOT the same as cash! I purchased a couch at Rooms To Go and was convinced the "90 days, same as cash" was a great option to build credit. However, I've made several payments towards this piece of furniture to ensure I pay it off before the 90 day period...
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1 comment
Anonymous
#1025945

THIS PROGRAM NEEDS TO BE PROTESD, WE NEED TO COME TOGETHER AND PROTEST, NO MORE STEALING FROM THE PEOPLE, OUR MONEY MATTERS!!!!!!

Review
#594212 Review #594212 is a subjective opinion of poster.
Reason of review
Problems with payment
1.0
Details
I was lied to bye the manager of Ashleys furniture my friend purchased a sectional and was cleared to buy it the manager then advised me that i can put my name on the account and that will improve my credit score she also advised me that if my friend was not able to...
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1 comment
Anonymous
#1029275

Hello, I work for Acceptance Now. We’d be more than happy to look into the issues you’re having with your account. Please give our Customer Care team a call at 1-800-422-8186,...

Review
#693770 Review #693770 is a subjective opinion of poster.
Reason of review
Problems with payment

Acceptance Now - Review in Furniture and Decor category from Philadelphia, Pennsylvania

I Was lied too was told something different
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1 comment
Review
#704016 Review #704016 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Contact Acceptance Now Customer Service

Mailing Address:
AcceptanceNOW Customer Service
5501 Headquarters Dr.
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United States
Phone:
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Furniture Financing Review

Employee falsified paperwork and stole my money, I paid 389.29 n they only wanna return 154.00..Told me the Employee was terminated. ..Will never do business with them again n I told Family and Friends not to also!!!!! Scammers is what they are!!!#
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Review
#656954 Review #656954 is a subjective opinion of poster.
Reason of review
Poor customer service