State: Pennsylvania Product: Acceptance Now Furniture Leasing Clear all filters (10 of 464 reviews match)
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Our order from Schultz's wasn't delivered the date that Acceptance gave us, we had to wait about a month for some of the pieces to arrive. When the bar stools did arrive one was broken and the other was extremely dirty. Acceptance tried to bill us before all of the...
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5 comments
LoudSaola329
#1667944

They totally are trying to charge me over three grand for a $599 couch that I've already paid over 800 for .. this company doesn't deserve to be in service fraudulent behavior everywhere..I am totally disgusted with the behavior of this company and what they State they represent and then actually offer.they should be looked into federally and see all the complaints that people have claimed and fought against on their credit report I have disputed it twice already..

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Review
#1502893 Review #1502893 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment
I ordered a recliner for my surgery. A few months later I still hadn't paid it off but the chair was only a total off about $600 bucks. Paying $120 a month. In three months I paid half the amount I owed on it. Because I didn't pay it off in the 90 days, they tacked on...
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Review
#1404906 Review #1404906 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment
4.6
Details
I read so many bad reviews regarding Acceptance Now. But they all seem to be written by people that either didn’t read the contract or didn’t pay the bills. After a divorce, I found myself with ruined credit and two kids in need of beds. They got to choose any beds...
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1 comment
Anonymous
#1580689

glad you like your kids like their furniture. I read the agreement, my husband lost his job, is on disability now.

I can't afford the payments any longer, they will take the furniture back, but will send me to collections anyway.

So I lose the furniture and I go to collections...how is that a win, win for me. You don't know everyone's situation!

Review
#1381628 Review #1381628 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Good quality
Me and my husband a year ago went into Bob's Furniture to look for a new couch. We spoke with sales person that told us we could finance the couch and only pay a total of $200.00 in addition to the cost of the couch which was a comparable price. Then all of a sudden...
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Review
#1364276 Review #1364276 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
WORST EXPERIENCE EVER
Loss
$1000
1.0
Details
Three months ago, I was in Ashley's furniture and I qualified with acceptancenow, of course, for some money to pay my new sofa. I chose the three months program to pay off my debt. This people calculated the interests, fees and taxes by 18 or more months anyway. After...
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2 comments
Anonymous
#1280154

Hello, I work for Acceptance Now. We never want our customers to feel this way.

We'd really like the chance to address this further and do what we can to help make this better.

Please give our team a call at 1-800-422-8186 and we'll look into your account further. Thank you.

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Review
#1001492 Review #1001492 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Cons
  • Everthing bad
  • Lies told to me
  • Overcharged
Reason of review
Problems with payment
I bought a 1,300 bed set for my very first apartment at Bob's Furniture in Philadelphia PA and went through Acceptance Now. I made my payments on time from September-November because I did not pay the furniture off by November all of the money that I have paid...
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1 comment
Anonymous
#1276209

Hi there, I work for Acceptance Now. We always want to make sure our customers have a positive experience with us and we'd be happy to take a look into your account further and see if there's anything we can do to help. Please give us a call at 1-800-422-8186.

Review
#997168 Review #997168 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Poor customer service
Loss
$900
Preferred solution
Full refund
2.7
Details
I PURCHASED A BEDROOM SET FROM THIS COMPANY, THE GUY WHO ORIGINALLY WROTE UP MY PAPERWORK QUOTED ME ONE PRICE AND TOLD ME ALL MONEY PAID TOWARDS FURNITURE BEFORE 90 DAYS WOULD BE PUT TOWARD PURCHASE PRICE, NOTE TRUE ONLY 30% THE REST GOES TO TAXES AND FEES, THEY ARE...
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2 comments
Anonymous
#1227673

So only 30% goes to the merchandise in the first 90 days? That's a huge exaggeration if I were you I would re-read ur costs/contract

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Review
#937159 Review #937159 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Cons
  • Price change
Reason of review
Poor customer service
Loss
$600
Preferred solution
Price reduction
Tags
  • rip off loan companies
2.3
Details
I purchased some furniture from a local story and I paid over $3000 in cash but still needed $1700 to complete the purchase. So they offered this 90-day-same-as-cash program through Acceptance Now. I was leery of it, but was assured that it was no big deal, I was told...
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1 comment
Anonymous
#1199720

This place sucks. We pull into one of the main buildings right away here comes some bald headed black nicaboca wearing slave yes i said it.

We all seen that short black statue wear those nicoboka ( if im spelling it right) pants that comes up to your knees with socks that comes all the way up to your knees. In the name of God what real black or brown skinned man would wear this on a island that used to be a plantation. This *** put is hands on my $80,000.00 vehicle you know i had words. The villas we stay in wasn't 100% clean.

They offered nothing in return even after viewing the video tape making me 100% correct and honest. I refuse to ask for anything simply because it appeared it was enough blacks already there.

Review
#901558 Review #901558 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Cons
  • Disgusted with follow up from customer service
  • Atrocious leasing fees
Reason of review
Pricing issue
Preferred solution
I have paid for the cost of the furniture. Let's determine a fair amount of interest to be paid for the last 12 months and close the account out. The exorbitant "leasing fees" are shameful.
1.0
Details
After 10 months of payments, you'll still owe more than buying it new.Don't buy from them.If you're a day late with your payment, they will harass you daily and threaten to press charges for theft. I have already paid them over $1,200 for a $700.00 item and they still...
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1 comment
Anonymous
#1196690

Hi there, I work for Acceptance Now. We'd be happy to look into your account further and see if there is anything we can do to help clear things up.

Please give our customer service team a call at 1-800-422-8186. Thank you.

Review
#896782 Review #896782 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Poor customer service
Preferred solution
Full refund

Contact Acceptance Now Customer Service

Mailing Address:
AcceptanceNOW Customer Service
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
All Acceptance Now Contacts

Acceptance Now Reviews

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  5. 41 reviews
Acceptance Now reviews
1.5
Details
I just moved in december and got furniture from bobs through acceptance now this july 15 was my 7 month payment never been late until i had an emergency death in the family i called and told them im going to be late and a costomer rep told me as long as i made the...
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2 comments
Anonymous
#1189581

Hello, I work for Acceptance Now. Our customer service team would be happy to look into your account further and see if there is anything we can do to help.

Whenever you get a chance, please give us a call at 1-800-422-8186. Thank you and we look forward to speaking with you.

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Review
#887321 Review #887321 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment