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Me and my husband a year ago went into Bob's Furniture to look for a new couch. We spoke with sales person that told us we could finance the couch and only pay a total of $200.00 in addition to the cost of the couch which was a comparable price. Then all of a sudden...
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Review
#1364276 Review #1364276 is a subjective opinion of poster.
Reason of review
WORST EXPERIENCE EVER
Loss
$1000
1.7
Details
Harassing phone calls to all of your references if your payment is late
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1 comment
Anonymous
#1420954

Hello they are not harassing calls, if your payment is late we will call twice a day once in morning then evening. The only time we contact a reference is if we can't get ahol...

Review
#1169725 Review #1169725 is a subjective opinion of poster.
Reason of review
Poor customer service
2.0
Details
Horrible experience. Customer service reps are rude and not compassionate. I hope this never happens to them, they should have recorded lines. I lost my job and had the insurance they suggested, when I filed my claim they denied me after I waited about 3 months for a...
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3 comments
Anonymous
#1411078

Businesses aren’t human. They can’t be “compassionate”. By definition, a business exists solely to make money. So when you fail to pay them money you borrowed, they don’t li...

Review
#1150653 Review #1150653 is a subjective opinion of poster.
Reason of review
Poor customer service
1.3
Details
I signed up and was told 90 days same as cash and I ask that question at least 10 times to be sure. go to sign the contract and notice it is not what they said. The rep said it must be a computer issue so he asks his supervisor who said contact corporate. Well 15 phone...
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Review
#1105284 Review #1105284 is a subjective opinion of poster.
Cons
  • Told me one thing and then tried t get me to sign for another
Reason of review
Poor customer service
Loss
$3000
Preferred solution
be honest and dont offer one thing to get a signature and then change the terms of the deal.
1.0
Details
Three months ago, I was in Ashley's furniture and I qualified with acceptancenow, of course, for some money to pay my new sofa. I chose the three months program to pay off my debt. This people calculated the interests, fees and taxes by 18 or more months anyway. After...
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2 comments
Anonymous
#1280154

Hello, I work for Acceptance Now. We never want our customers to feel this way. We'd really like the chance to address this further and do what we can to help make this better...

Review
#1001492 Review #1001492 is a subjective opinion of poster.
Cons
  • Everthing bad
  • Attitude of the person
  • Lies told to me
Reason of review
Problems with payment
I bought a 1,300 bed set for my very first apartment at Bob's Furniture in Philadelphia PA and went through Acceptance Now. I made my payments on time from September-November because I did not pay the furniture off by November all of the money that I have paid...
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1 comment
Anonymous
#1276209

Hi there, I work for Acceptance Now. We always want to make sure our customers have a positive experience with us and we'd be happy to take a look into your account further an...

Review
#997168 Review #997168 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$900
Preferred solution
Full refund
1.0
Details
They lie from the get go.they dont mention on there 90 same as cash program that they going to charge you 11.5% second i spoke with the location manager explained what is. Going on and he stated he will get it resolved.He promised to call me and never did.i also...
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2 comments
Anonymous
#1246110

Hello author,I am preparing a collective action against Acceptance Now for this type of deceptive/misleading business practice. The 90-Day Same a Cash should be just that. "Cl...

Review
#951012 Review #951012 is a subjective opinion of poster.
Reason of review
Pricing issue
Acceptance now employees will tell you whatever you want to hear to get you to sign. We purchased a tv from acceptance on McKnight Rd PA. She explained the 90 day payoff to us and told us the due date. I called three times to get the total due so I could pay it off to...
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2 comments
Anonymous
#1246113

Hello author,I am preparing a collective action against Acceptance Now for this type of deceptive/misleading business practice. The 90-Day Same a Cash should be just that. "Cl...

Review
#946353 Review #946353 is a subjective opinion of poster.
Reason of review
Problems with payment

Acceptance Now Leasing Review

You cant pay it off.lease payments are eay to high
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Review
#937280 Review #937280 is a subjective opinion of poster.
Reason of review
Pricing issue

Contact Acceptance Now Customer Service

Mailing Address:
AcceptanceNOW Customer Service
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
All Acceptance Now Contacts

Latest Question

Acceptance Now Questions
2.7
Details
I PURCHASED A BEDROOM SET FROM THIS COMPANY, THE GUY WHO ORIGINALLY WROTE UP MY PAPERWORK QUOTED ME ONE PRICE AND TOLD ME ALL MONEY PAID TOWARDS FURNITURE BEFORE 90 DAYS WOULD BE PUT TOWARD PURCHASE PRICE, NOTE TRUE ONLY 30% THE REST GOES TO TAXES AND FEES, THEY ARE...
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2 comments
Anonymous
#1227673

So only 30% goes to the merchandise in the first 90 days? That's a huge exaggeration if I were you I would re-read ur costs/contract

Review
#937159 Review #937159 is a subjective opinion of poster.
Cons
  • Price change
Reason of review
Poor customer service
Loss
$600
Preferred solution
Price reduction
Tags
  • rip off loan companies