State: North Carolina City: Charlotte Product: Acceptance Now Furniture Leasing Clear all filters (4 of 464 reviews match)
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1.9
Details
I payed my first payment and the next couple of months i asked for my balance cause i figured i should be almost finished but she said i still owed $1000! Im like how! She said CHARGE RENT UNTIL YOU PAY IT OFF! SO ALL OF YOUR PAYMENTS DO NOT GO TO PAY YOUR BALANCES OFF BUT MOST GO TO RENT! I asked when my balance got down to $800 after the next year, if u pay $400 right now how much will i owe she said $700....Im like WHAT! I had furniture that was over $2000 that I purchased and that is paid off and I'm still paying off this furniture that i got at least 6 months before and this furniture...
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2 comments
Anonymous
#1618444

I agree, its a freaking daymn predatory lender.

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Review
#1430012 Review #1430012 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Pricing issue
I purchased my beds from Charlotte, NC. My payments are due on the 1st of each month, they do not offer a grace period before charging you a late fee. Currently as of today 10/09/2018, 8 days late from making my payment I've received 10 phone calls, spoke to a...
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Review
#1377370 Review #1377370 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Bad quality
1.8
Details
I did an acceptance now account with Value City in Charlotte and was not made aware that if I did not pay my account within the 90 days that all the money I paid would not be applied towards my account. Therefore; I am paying twice for furniture that I have. This is...
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2 comments
Anonymous
#1245816

Hello author,

I am preparing a collective action against Acceptance Now for this type of deceptive/misleading business practice. The 90-Day Same a Cash should be just that.

"Club fees", "Optional insurance", online accounts that only allow you to make payments--all of this points to intentionally deceptive practices that I believe cross an ethical business practice line.

I am working with other customers who have had similar experiences to officially investigate the legitimacy of Acceptance Now financing practices. I can be reached at howsem06@gmail.com.

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Review
#946036 Review #946036 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Pros
  • Being able to make payments
Cons
  • Misleading about payments
Reason of review
My money for the first 90 days not been applied towards my account. I feel I have paid for my furniture.
Loss
$2000
Preferred solution
I feel my furniture is paid for. Can anyone help me. I have paid 2544 already and I am being told I still have two more years. My furniture was only 2300.
Tags
  • Furniture and accessories
1.3
Details
I purchased furniture at value city through acceptance now and on multiple occasions asked the representative Jackie that i worked with if there would be any additional fees/finance fees for the furniture that i purchased she told me no. Today i went to make a early...
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1 comment
Anonymous
#1182266

Hi there, I work for Acceptance Now. We can certainly understand your frustration and would really like to get in touch with you in order to see what we can do to help.

Please give our customer service team a call at 1-800-422-8186 as soon as you have a chance. Thanks and we look forward to speaking with you.

Review
#878041 Review #878041 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Cons
  • Lieing reps
  • Deceptive practices
Reason of review
Pricing issue
Loss
$40
Preferred solution
Full refund

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Mailing Address:
AcceptanceNOW Customer Service
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
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