State: New Mexico City: Albuquerque Clear all filters (6 of 2150 reviews match)
Well it seems like I'm not the only one having issues with this company sure wish I would have checked this before doing business with them. Worst company I have ever dealt with. I purchased a tv in February and was told I would have to make payments for 3 months and...
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I am glad i checked for reviews of this company before i opted in ..I will not be doing business with them now due to all these bad complaints ..i dont think i read not one good review about acceptance now

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#936003 Review #936003 is a subjective opinion of poster.
Acceptance Now Appliance Leasing
Reason of review
Poor customer service
Preferred solution
To not have to pay more money than I agreed to.
Details 2014 i walk into Raymour and Flanigan furniture store I was introduced to acceptance now, because they would not check my credit,and that it will help boost my credit score,well my daughter and i pick out a sleeper couch bed it was for $1,267.was praying $254...
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1 comment

Hi there, I work for Acceptance Now. We understand that having an item that's broken or isn't working correctly can be frustrating and we would really like to look into your concerns further and see if there is anything we can do to help.

Please give our customer service team a call at 1-800-422-8186. Thank you.

#875406 Review #875406 is a subjective opinion of poster.
Reason of review
Damaged or defective

Acceptance Now in Albuquerque, New Mexico - Over charged

Three beds no mattress just beds, I got in 2013 still paying on them, being over charge when I do finish paying I will had paid over 10,000 dollars for some cheap beds that have falling apart double charged suppose to be paying 5,364 at 149 a month but paying 189 a month, when I ask them about this they are rude, wanted to just pay it off when the balance go down but every month it is still running high as if the payments are not take the balance down, I will never ever get anything from them nor will any of my family, something that started out as only 3,000 end up as over 10,000 al I can say karma I hope they go bankrupt,
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1 comment

Hello, I work for Acceptance Now. We would be more than happy to look into your account and discuss your payment concerns with you.

Would you mind giving our Customer Care team a call at 1-800-422-8186, when you have a free moment? Thank you.

#823050 Review #823050 is a subjective opinion of poster.
Acceptance Now Furniture Leasing
  • Price will be double of the original
Reason of review
over price, poor customer service, product falling apart

Acceptance Now - Opening Hours Review from Albuquerque, New Mexico

I had to wait almost an hour for the employees to get back from lunch, because they couldnt go one at a time, to make my payment! I drive 30min to get to that store for them to pull this on me, i dont have all day to wait for them people have other things to do!
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1 comment

Hello! I work with AcceptanceNow, and I’m sorry to you about your long wait time at one of our stores!

We really apologize for that inconvenience, and we’ll be sure to pass this feedback along to our AcceptanceNow team so we can keep improving our customers’ experiences. Thanks again for letting us know about this.

#610094 Review #610094 is a subjective opinion of poster.
Reason of review
Poor customer service

Terrible Customer Service Review

Every time they give me a hard time they harass me they threatened me if don't make the payment they are going to pick up my stuff one time they came to my house banging on the door when I had already made the payment it's terrible customer service don't get anything from them it's a living ***
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#519534 Review #519534 is a subjective opinion of poster.

Acceptance Now in Albuquerque, New Mexico - What happened was I made the biggest mistake EVER!!!

Moved into a new home and I made the biggest mistake of my life by purchasing furniture through RAC Acceptance, 7/08/13 beginning balance was $3000.00 I have been paying $300 for 10+ months since then and my total pay off is still $2700, went into the store in Country Dan's and was told only $20 went towards my principle :( if someone out there as a way to get out from this mess please let me know!! I really want to get out of this contract but paying $2700 cant afford right now and besides that's paying triple amount!!
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Did you call that 'Katy' lady? If so what happened?

I'm in same predicament and I am getting ready to file a complaint on them for harassment and trespassing.

They won't even give me a bill to show what my payments have gone towards. And why don't they go through a credit bureau to get people to pay off the debt??


Hi, there, I work with RAC and RAC Acceptance and I’m sorry to hear that you haven’t been having the best experience with us. We always want our customers to be well informed about the terms and conditions of their contracts, so what you’ve described isn’t the way we like to do business at all.

We’d be more than happy to speak with you directly to try and help as best we can, so please give us a call at 1-800-422-8186 as soon as you get a chance. Thank you.

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#490728 Review #490728 is a subjective opinion of poster.

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Mailing Address:
AcceptanceNOW Customer Service
5501 Headquarters Dr.
Plano, Texas 75024
United States
(888) 672-2411
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