State: Illinois Product: Acceptance Now Furniture Leasing Clear all filters (8 of 463 reviews match)
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Acceptance Now in Rockford, Illinois - A COMPLETE JOKE

They are the worst!!!!! I have had my furniture for over a year and my payoff amount was the same as what the purchase amount was.. I have been paying a little over 200.00 a month!! I will NEVER EVER PURCHASE ANYTGING FROM THEM AGAIN
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Review
#1195306 Review #1195306 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment
with the cash to buy what i came in for: a set of living room furniture. After talking to the salesperson his sales tactic was to sign me up for this no credit needed financing from Acceptance Now. Number one, as a salesman myself, I would not push customers to...
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Review
#1184284 Review #1184284 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Cons
  • Every thing
Reason of review
Poor customer service
Loss
$1850
Preferred solution
get employees that know what they're talking about and Value City employees should also know what they are doing, your relationship with them impacts your business
1.0
Details
Went to see about furniture and the rest of my experience here with Acceptance Now and this team a disaster, nightmare that still never seems to end!! Do not ever do business with this company, they are unethical, liars, interest rates astronomical and The original...
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Review
#1124719 Review #1124719 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Cons
  • Managers
  • Being misled
  • Mislead
Reason of review
the entire experience
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
  • Renting
  • Unprofessional Customer Service

Acceptance Now - Furniture Leasing Review from Chicago, Illinois

In August of 2014 I went into Value city to purchase theater reclining chairs. They could not offer me credit and took me into the office of Acceptance Now. I asked was it affiliated with RAC they assured me that it was NOT, but RAC are the ones that email me monthly. Needless to say it will be a whole YEAR before I pay off a $2500.00 set will cost me *** near $7000.00. They are a RIP OFF.....PLEASE DO NOT SIGN A CONTRACT WITH THIS BOGUS COMPANY.
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Review
#932305 Review #932305 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Pros
  • No i dislike their business
Cons
  • High lease fees
  • Not being told this was rac
Reason of review
Pricing issue
1.0
Details
Iv called and called to have furniture pick up I been getting the run around for a month how can u not have a number to ur collection agency ????????.
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1 comment
Anonymous
#1193210

Hi there, I work for Acceptance Now. We're sorry to hear about this and we'd be happy to see if there is anything we can do to help.

Please give our customer service team a call at 1-800-422-8186 whenever you get a chance.

Thank you and we look forward to speaking with you.

Review
#891503 Review #891503 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Order processing issue

Acceptance Now Furniture Leasing Review

Awful- bought couch for 1200 2 years later its 1300 to pay off after paying 180 a month! Scam!
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Review
#885235 Review #885235 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Pricing issue

Acceptance Now Furniture Leasing Review from Chicago, Illinois

1.0
Details
I wouldn't recommend this company to my enemy. I've been waiting nearly a month for a refund on furniture that I never received. I've gotten nothing buthot air from a supervisor, district and now customer solutions. I was told it takes upto 14 days to receive a refund check, that was suppose to have been requested from corporate on June 28, 2016. I was informed on July 18, 2016 by a storw associate that there was no record of such request. Now the store is calling me to make a payment for furniture I don't have.
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Review
#885049 Review #885049 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Pros
  • No i dislike their business
Cons
  • Unprofessionalism from the supervisor
Reason of review
Problems with payment
1.0
Details
Purchased a sectional from Value city this was the WORST decision I made, they are very RUDE and if your payment is due on the 1st they will call you BRIGHT and EARLY about a payment and they will call you until the payment is made. I will NEVER purchase anything else...
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2 comments
Anonymous
#1158447

I have had the sAmerican issue and Lord forbid you get put in hospital and have to have surgery and your payment is late they will come to take your furniture away

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Review
#845971 Review #845971 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Poor customer service

Contact Acceptance Now Customer Service

Mailing Address:
AcceptanceNOW Customer Service
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
All Acceptance Now Contacts

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