Acceptance Now
Reviews and Complaints
Issues with being overcharged for product I have never received
If you are going to shop at Bob's furniture the finance company they use is called acceptance Now, if you can't pay off in 4 months, my advice is shop somewhere else...
Preferred solution: Let the company propose a solution
Waiting 3 months for a refund check
David Rush, one regional manager we were told would call us to resolve this has not followed up with us in 72 hours. Waiting on a refund for 3 months.
Ticket # 163-**-** RA# FYC06191
Acceptance store manager Dwayne told us his regional manager said not to wait for a check since it has taken 3 months and not arrived at the store. they would pay us by cash at the Greece store location as soon as someone came in to make a payment in the amount of the money owed us which is $219.99. We have been waiting one week to hear back and obviously no one makes a payment at that store because we haven't heard back. We just would like our refund.It was not our fault the lamp canceled was arriving three months after our couch that was already 4 months late.
We paid our account in full 1 week before our furniture delivery.
It is negligent at this point to be waiting for a refund for an item we never received. Show respect and follow up and return the money you took for an item we didn't want 7 months late.
- Inability to look at payment history
- Tactics
Preferred solution: Full refund
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Verified Reviewer | Novi, MichiganScammed
- Misleading
Preferred solution: Let the company propose a solution
User's recommendation: Do not use this company. They will use you.
Acceptance now has done absolutely nothing about resolving this all they want to do is rob you of your money. They have no business ethics.
User's recommendation: Do not deal with american signature
Complaint of manager
- Being lied too and threatend unauthorized payment drafts
- No phone answer
Preferred solution: Full refund
User's recommendation: Nobody
Need to go out of business
- No way to obtain payment history - only at store
- Better system
- Your policies
Preferred solution: They need to train their employees better and have a system that shows complete information on a customers account.
User's recommendation: Run as far away as possible!!!
564.00 120 payoff. One day late 3000
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Clearwater, FloridaWould not accept 120 payment late by 1 day
- Great customer service until you ask for a one day extention
Preferred solution: Let me pay 120 plus a late fee of one day.
User's recommendation: Never do business with acceptance now.
Ripped me off
User's recommendation: Don’t buy from Ashley furniture.
They basically steal from you
User's recommendation: Don’t do it. Unless you just want money taken from you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized deduction
- How the rep was so nice when i was considering this option
- Attitude i received when they were wanting to get me to sign
- Customer service does not care nor do they listen
Preferred solution: Let the company propose a solution
User's recommendation: RUN and RUN AWAY fast. This is not a reputable company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerJoin my class Action suit
- Too many 2 mention
Preferred solution: Lawsuit
User's recommendation: RUNNNNNN
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSuing Your *** so anyone want to sign uo?
So if you would like to email me your situation with acceptance Now I'm compiling a report to go to the FTC and I'm opening a class action suit against:
Acceptance Now.
Bob's Stores
RAC Rent a Center
Conn
Janet Matricciani if shes the ceo
Mitch Fadel if hes the ceo
Mark Spese if hes the CEO.
The Action will include the following:
Fraudulent Business Practices
Identity Theft
Fraud
Wire Fraud
Federal wire Fraud
Banking Fraud
Theft
Emotional Defect and Stress
Irreputable Damages
Treble Damages
Credit Card Fraud
Over 60 Elderly Exploitation
Over 60 Elderly Financial Abuse
Abuse of Power
Contractual Fraud
Wire Contractual Fraud
Emotional Suffering
Mental Distress
Lost wages
Out of pocket losses
Interest
Forgery
Anyone who did not authorize an Acceptance Now employee to sign
Their name on a New Contract
Pick up the phone call your local police department tell them that you want to report a crime and someone stole your Identity.
Fill out the report, have the person arrested IT IS ILLEGAL folks.
Email me at:
MISSJUSTICE2020@***.COM
- Falsified documents
- Fraud
- Identity theft
- Lied to repeatedly
- No way to obtain payment history - only at store
- Being lied too and threatend unauthorized payment drafts
Preferred solution: Bring you to court in a Class Action suit and have any and all who forged my name arrested.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarn People
- Scammers
- Con artist
- Unprofessional
Preferred solution: Litigation!! Damages Treble Damages Restitution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Springfield, PennsylvaniaPoor and unprofessional service
Preferred solution: Verification that furniture was returned and that no balance is owed and have it removed from the three credit bureaus
User's recommendation: Don't deal with Acceptance Now everyone is not on the same page. No stars for me.
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If you go even a day past your 90 days they fine you, then more than half of each payment (not including taxes or insurance) goes to the leasing fees.