Product: Acceptance Now Sales Representative Clear all filters (9 of 9 reviews match)
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5.0
Details
On November 19, I went to Ashley furniture store located at 1810 S Broadway In down town LA , I was approved for credit thru acceptance now, and was greeted by Yadira Garcia and Regan Bruce. Talk about a great Customer service experience! I was very close to cancel the...
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Review
#1417799 Review #1417799 is a subjective opinion of poster.
Service
Acceptance Now Sales Representative
Reason of review
Good customer service
1.0
Details
I recently graduated from college so in an effort to try to build my credit I went through acceptance now to purchase furniture from Rooms to go. BIG MISTAKE, they were unclear in the 90 day contract i signed and when i went up there to pay my balance they said I owed...
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1 comment
Anonymous
#1580692

I completely agree with you! We cant afford the payments any longer, lose of income but instead of trying to work with us, they are telling me, we dont accept returns and if you cant make the payments, we will send you to collections and pick up the furniture from me.

So really! Nasty people!

Review
#1380109 Review #1380109 is a subjective opinion of poster.
Service
Acceptance Now Sales Representative
Cons
  • False information
  • Blase attitude of rep
  • Lies told to me
Reason of review
Poor customer service
Tags
  • establish credit
1.6
Details
Acceptance Now - Horrible Experiece
I was bamboozled by this company at Bob Furniture in Nanuet NY, with a bunch of false promises. This Indian woman, she get you with her charm, shes "like its going to look good on your credit". I'm still waiting, take the protection" she says "we will replace your...
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1 comment
Anonymous
#1562088

Thanks for the warning, but I don't talk to foreigners. Male or female. Go home.

Review
#1357780 Review #1357780 is a subjective opinion of poster.
Service
Acceptance Now Sales Representative
Cons
  • Absolutely hated the lies
  • People that work there
  • Unprofessional staff
Reason of review
Poor customer service
Loss
$900
Preferred solution
Let the company propose a solution
Tags
  • Bobs Furniture and Wells Fargo
1.0
Details
What I can tell you is I sat down with the representative of acceptance now and never signed the contract , as apon reading the contract and asking questions. I realized they were not a loan but a rent to own leaser . But more importantly they were not your typical...
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Review
#1202867 Review #1202867 is a subjective opinion of poster.
Service
Acceptance Now Sales Representative
Cons
  • Being lied to and ridiculous interest
Reason of review
Not as described/ advertised
Preferred solution
be honest
Tags
  • Shark Loans
Ashley at the Eastgate location is the most unprofessional, rude, condescending and all-around Nastiest Person I have ever come in contact with!I can't believe she talks to her customers the way she does...when we are paying A LOT of money for furniture that is not...
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1 comment
Anonymous
#1308148

Hello, I work for Acceptance Now. We always want our customers to have an enjoyable experience with us and we'd appreciate discussing your concerns further so we can do our best to address them.

Please give our customer care team a call at 1-800-422-8186. Thank you.

Review
#1025857 Review #1025857 is a subjective opinion of poster.
Service
Acceptance Now Sales Representative
Reason of review
Poor customer service
3.2
Details
Rachel one of their workers in the Madison American Signature office is one not to work with because she tells you one thing and when it comes time to honor her word she has selective amnesia. She will also go on to say she has over 500 customers and she can't keep up...
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1 comment
Anonymous
#1275113

Hello, I work for Acceptance Now. We absolutely never want to hear feedback like this and we'd like to hear more about your experience.

Would you please give our customer service team a call at 1-800-422-8186 so that we address your concerns and see if there's something we can do to help make this better? Thank you.

Review
#995849 Review #995849 is a subjective opinion of poster.
Service
Acceptance Now Sales Representative
Reason of review
Poor customer service
Terrible company!The representatives can't tell me what I'm paying, what the extra fees are that have been added to my account or anything. Do not use this company.Interest rate over 100%
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1 comment
Anonymous
#1272221

Hello, I work for Acceptance Now. We're very sorry to hear this feedback.

We never want our customers to have a negative experience with us and we'd like to see if there's some way we can help make this better.

Would you please give our customer service team a call at 1-800-422-8186 so that we can hear more about your concerns and look into this further? Thank you.

Review
#992290 Review #992290 is a subjective opinion of poster.
Service
Acceptance Now Sales Representative
Reason of review
Poor customer service
I have a contract which calls for payment on the 15th of each month.They start calling for payment on the FIRST of each month. I have a record of all the calls, calls answered, messages left, unanswered calls. There are pages of calls for each month. You can tell their...
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Review
#878833 Review #878833 is a subjective opinion of poster.
Service
Acceptance Now Sales Representative
Reason of review
Poor customer service
1.0
Details
ben werner rogue employee changed dates and payment amounts so he could keep my money.I can' believe HHGregg allows these people in their store. Ben Werner has a key to the HHGREgg store. I pulled up on a Saturday and watched him lock the door. I returned the lap top...
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2 comments
Mdgolin4
#1169475

There nothing but a bunch of bullies who take advantage of people who are found upon hard times by charging up Natalie's event interest fees at exuberant interest rates but they add three to $5000 on your car loan just because she has bad credit so she's getting punished in every single direction there's no way to unbury yourself from these hypocritical horrible laws that are enforced among people who have bad credit this needs to end and it needs to end now

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Review
#860029 Review #860029 is a subjective opinion of poster.
Service
Acceptance Now Sales Representative
Cons
  • I got ripped off
  • No blatant stealing from me
Loss
$5000
Preferred solution
Full refund, damages, and we want our laptop back I have emailed numerous time and I have called and called.

Contact Acceptance Now Customer Service

Mailing Address:
AcceptanceNOW Customer Service
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
All Acceptance Now Contacts