Product: Acceptance Now Manager Clear all filters (129 of 129 reviews match)
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Acceptance Now - They say they understand my frustration

1.2
Details
My and I purchased a washer and dryer set we have made EVERY payment ON TIME , now at the end of the contract some creative math has come in to play. Okay, the battle beings according to my contract i am paid in full but their math says i owe 2 more payments. after talking to the store clerk was told I have to talk to the store manager , she contact you in 24 hours ok thanks Jasmine I say well 3 MONTHS LATER NO Store manager, now I called corporate office WOW come to find out that JASMINE is the store manager , and the district manager Delicia will contact me in 48 hours thank you , well that didn`t happen now she gets an additional 2 hours and the saga continues.
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Review
#1631960 Review #1631960 is a subjective opinion of poster.
Service
Acceptance Now Manager
Pros
  • Being able to make payments
Cons
  • Lied to repeatedly
Reason of review
Poor customer service
Preferred solution
close my account paid in full, and to be repaid any overage

Acceptance Now in District 1, Tennessee - Very Rude Manager

Returned a call about my bill. After speaking to a very rude agent, my call was forwarded to the manager. The manager was very rude. She rushed me and over talked me as I was trying to get my bill sorted out. I eventually had to discontinue the call due to overwhelming disrespect.
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#1596534 Review #1596534 is a subjective opinion of poster.
Service
Acceptance Now Manager
Reason of review
Poor customer service
Loss
$1600
Preferred solution
Let the company propose a solution
Tags
  • Bad Management Customer Service

Acceptance Now in Worcester, Massachusetts - Worst ever

1.0
Details
This company has nothing better to do than to keep harassing customers daily if you are late one day with a payment. This is absolutely the worst company I have ever seen or done business with. The manager that works at the Worcester location is the rudest person who has no customer service or managerial skills at all. Why don’t you harass people who don’t make payments at all. The headquarters is in Texas and should come watch what the employees do and how rude they are
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Review
#1595538 Review #1595538 is a subjective opinion of poster.
Service
Acceptance Now Manager
Cons
  • Suck terribly
Reason of review
Poor customer service
Preferred solution
Get new employees that know what customer service means

Acceptance Now - Scammers

1.0
Details
Stay away from these people, they rob you blind. When you call to express the problem they dont want to hear it Asad columbia maryland is an idiot and does not know what he is doing. His district manager (Shirley) is worse she is more of an idiot than he. They just want to rip people off. Something needs to be done to stop this company from robbing people.
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#1551272 Review #1551272 is a subjective opinion of poster.
Service
Acceptance Now Manager
Reason of review
Poor customer service

Acceptance Now in Akron, Ohio - Please Don’t ever Buy Anything this company ha to ogfer

Purchase sofa and Chair An Young man always calling me sweetie and Sweetheart So Darn unprofessional Here is my concern He was never at the store When I want to pay stuff off It Not a Good Place to Try and Rebuild your Credit Talk to Manage he just as Dumb also Time For Real Never Again
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#1531935 Review #1531935 is a subjective opinion of poster.
Service
Acceptance Now Manager
Reason of review
Poor customer service

Acceptance Now - You have a rude person working at your store in Chicago

You can call me at+13123514224 then we can talk
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Review
#1527827 Review #1527827 is a subjective opinion of poster.
Service
Acceptance Now Manager
Reason of review
Poor customer service

Acceptance Now in San Antonio Northeast, Texas - What do you expect?

1.0
Details
Most people that work there, including managers at store level or district level and in some scenarios higher than those, are barely have only high school level education and it is highly doubtful that even if they really understand how it all works let alone be able to explain it to their customers. Makes you wonder, do they really look for any type of skills, experience or ability to promote those people or is it based on "brown nosing" mainly? What do you expect?
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#1498086 Review #1498086 is a subjective opinion of poster.
Service
Acceptance Now Manager
Reason of review
Poor customer service
I work full time for NYPD and go to school full time and I’m a mother. There’s are sometime my bills can not get paid on the due date however, they do get paid. This does not make me deserving of disrespect and UNprofessionalism from anyone. Every time I speak with...
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#1456621 Review #1456621 is a subjective opinion of poster.
Service
Acceptance Now Manager
Reason of review
Poor customer service

Acceptance Now - Poor Manager

When I took the job promises were made about schedule but now they schedule you whenever they please and DM does nothing very rude Manager
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#1448671 Review #1448671 is a subjective opinion of poster.
Service
Acceptance Now Manager
Reason of review
Poor customer service

Contact Acceptance Now Customer Service

Website:
www.acceptancenow.com
Mailing Address:
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
All Acceptance Now Contacts

Acceptance Now Reviews

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Acceptance Now reviews

Acceptance Now - Horrible Customer Service - Rockville MD Location

I have never been more insulted and disrespected as I was this morning speaking to the Acceptance Now "Manager" at Bob's Furniture in Rockville MD. Completely inappropriate and disrespectful when I requested an extension on my payment fo 9 days. I will NEVER use this company/service again and will spread the word accordingly. The Manager became personally disrespectful and wanted to discuss financial things in my life that were not his business. Completely Flabbergasted by this type of customer service..... Disgusted!
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Review
#1425980 Review #1425980 is a subjective opinion of poster.
Service
Acceptance Now Manager
Reason of review
Problems with payment
Preferred solution
I would like my payment refunded and due date changed to 12/29/18