Manufacturer: Acceptance Now Category: Leasing Clear all filters (121 of 121 reviews match)
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Don't ever finance anything from ACCEPTANCE NOW. they will not do what they say according to their agreement. i paid triple some months and at the end of the 90 days. what they told me was that i had to pay the original amount. all the money i paid wasn't reducing my account. I'm still trying to settle the amount to get off the contract after paying more the 3,000.00 dollars on a furniture that cost 1,000.00. when i call to speak to the manager...
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Anonymous

Anonymous None of this is possible. After 90 days it's only 12% extra. If you go the full lease term it 2.5 to 3 times the cash price but all that is reported to credit. Pay off at any ...

Anonymous

Anonymous terrible buisness

I didn't like
  • No phone answer
  • Liars
  • Unprofessional customer service
#970220
Terrible experience with Acceptance Now. In process now of trying to resolve and contacted BBB. Hopefully they will see that the way they train their reps to lie and hide information will not be tolerated. Thought I was going to pay off the balance today (within 90 days same as cash option) until they gave me an astronomical balance to pay off and started saying what they said before was not what they said. Such a rip off! Like other consumers,...
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Anonymous

Anonymous Hello author,
I am preparing a collective action against Acceptance Now for this type of deceptive/misleading business practice. The 90-Day Same a Cash should be just that....

Anonymous

Anonymous Hello I work for Acceptance Now. We never want our customers to feel this way and we'd like to look into your concerns further. Please give our customer service team a call at...

com i went to ashley furniture to purchase a couch the total purchase price was 1600 and i put 1200 down an did the rest on 90days same as cash they printed out a bunch paper work an said dont worry about it its a new program so i toke there word well i made 2 payments nothing ever said when i made the last payment they said i was ten day late and it defaulted into rent to own so now they traped me into monthly payments im so upset that theres...
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Anonymous

Anonymous Hello author,
I am preparing a collective action against Acceptance Now for this type of deceptive/misleading business practice. The 90-Day Same a Cash should be just that....

Anonymous

Anonymous Hello, I work for Acceptance Now. We never want our customers to feel this way and we'd like to discuss your concerns further so we can do our best to address them. Please giv...

Acceptance Now Furniture Leasing Review

#937615
1.1
They completely lied to us! They said if we pay off our mattress within 3 months we would be fine meaning no interest and we'd be done. That wasn't the case. Supposedly were still paying on it and there was no paperwork showing for it! Do not do business with them. Very deceptive company!
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Acceptance Now Furniture Leasing Review

#932217
I overpaid on a $842 dresser thru Acceptance Now with Ashley Furniture, totalled to $1,400. Never again!! What was the point of monthly payments if it never went to the dresser payment?!! Just robbed.
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Acceptance Now Furniture Leasing Review

#921680
5.0
I had no problem at all with them.Bought a mattress n box spring,paid it off in 90 days and that was it.I will do business with them again.The key is to pay it off A.S.A.P.
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Acceptance Now Furniture Leasing Review

#920341
I leased two bedroom suites from value city furniture. I pay 133.74 a mth. Thats alot of money it's been a year now and I would like to see if there's anything I can do to lower that payment
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We bought our furniture at Rooms 2 Go in Gulfport Ms.and had to do acceptance now (RAC) 2.5 yrs ago never missed a payment husband had a break in job as we are use to and had enough moneynyo last us over 8 months before his next job was to start. Well we had the most heartbreaking news on Sept 3.2016 he found he had stage 4 cancer. And unabke to start the job he should have on the 15 of Sept. ..We had the dr fill out the proper insurance claim...
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Anonymous

Anonymous Hello, I work for Acceptance Now. We're very sorry to hear about this. We'd like to see if there's anything we can do to help. Please give our customer care team a call at 1-8...

I am more then sick to my stomach.I would call and ask about my payments and how much I had left. I was lied to everytime. I recently moved into a new house went to the store to see exactly how much longer I had left. Then the nice young lady explained everything and allowed me to see for myself. I have paid this company more then I would have ever paid for thr amount my approval was for. I then said this is wrong felt sick to hear everything...
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Anonymous

Anonymous Hi there, I work for Acceptance Now. We never want our customers to feel this way and we'd really like to discuss your concerns further and see if there's anything we can do t...

1.5
I didn't like
  • Unconcerned with customers being mislead
  • Extremely high lease fees
#951074
These people are the worst I have ever seen!They charge extremely high interest rates and do not work with you at all! I am a disabled vet and sometimes the VA has a hiccup so I call to make my normal payment and a late fee is attached to it. I tell them I can do the normal monthly payment and they say they don't take partial payments! What a joke and ripoff! On top of that the liability insurance I was paying for was not honored and I was lied...
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Anonymous

Anonymous Hello I work for Acceptance Now. We never want our customers to feel this way. We'd really like to address your concerns and help resolve this issue for you. Please call our c...

I did an acceptance now account with Value City in Charlotte and was not made aware that if I did not pay my account within the 90 days that all the money I paid would not be applied towards my account. Therefore; I am paying twice for furniture that I have. This is not right and very unfair to customers. Also, you can not make extra payments to get rid of this bill. The customer service people at acceptance now are rude and nasty!!! This is...
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Anonymous

Anonymous Hello author,
I am preparing a collective action against Acceptance Now for this type of deceptive/misleading business practice. The 90-Day Same a Cash should be just that....

Anonymous

Anonymous Hello I work for Acceptance Now. We'd be happy to look into your account and see if we can clear things up. Please give our customer care team a call at 1-800-422-8186.

1.8
I liked
  • Being able to make payments
I didn't like
  • Misleading about payments
#946036
I have been dealing with the lies and fraud for almost a year after rent-to-own furniture store called VALUE CITY FURNITURE where I bought 2 sleep sofas. I paid every payment weeks early then in October they claimed payment not received. It was paid direct from my bank to them as before but instead of finding the check--I was called everyday and threatened to have items picked up. Only 3 payments away from payoff--I had to get documentation from...
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Anonymous

Anonymous Hello, I work for Acceptance Now. We'd be happy to look into your account further and see if there's anything we can do to help. Please give our customer service team a call a...

1.2
I didn't like
  • Staff attitude toward disabled
  • Not even an apology
#945034
Employees had bad attitude even the so called Managers...I was lied to about paying off the furniture I dont recommend anyone going there and Plus I will never ever get any furniture from there again!.
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Anonymous

Anonymous Hi there, I work for Acceptance Now. We always want our customers to have a positive experience with us and what you are describing is very concerning to us. We would really l...

When i was finally educated as to the as to the policy of the company and made a complaint with the acceptance now customer service department i was brushed off and was told that the district manager would contact me well that she did only to tell me that she could not verify any truth of what i was telling her she then went on to say that i had received emails tell me what the buy out amount was i searched my emails to find that that was a...
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Anonymous

Anonymous Hello, I work for Acceptance Now. We never want our customers to feel this way and we'd really like to discuss your concerns further so we can do our best to address them. Ple...

1.0
I didn't like
  • Unprofessionalism
  • Worst group of liars i have ever run into
  • Unconcerned with customers being mislead
#942969