Acceptance Now Furniture Leasing Reviews

1.5
(56 reviews)
Value for money
Product or Service Quality
Interest Rate
My last payments was on the 15 called the 17 of October and asked if I could pay off my furniture and they said I had to do it in person. I went in the 18 and tried to pay off to just find out I now owe 1238 instead of the 649 I owe!!!!!! I ALWAYS PAY ON TIME AND THIS TIME I FORGOT TO PAY! BUT FOR NOW ON THIS IS THE LAST TIME I USE ACCEPTABCE NOW I WILL TELL EVERYONE TO BEWARE OF THIS COMPANY! DONT USE ACCEPTANCE NOW THRU ROOMS TO GO OR ANYONE...
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Anonymous

Anonymous Hello, I work for Acceptance Now. We'd be happy to take a look at your account and see if we can help clear things up. Please give our customer service team a call at 1-800-42...

I explained my circumstances to the lady at Bob Mills Furniture store. (Okc).. I was to have surgery following the purchase, and on top of that I'm on long term disability not Ssi. I've been battling with the side effects of west Nile virus, which almost killed me. I only owed $305.00.. I figured I'd pay my items off on my pay day and when I call on the 9th of the month within my 60days to get the balance I was told I owed 1300.00 dollars!!! I...
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Anonymous

Anonymous I wish i would have reviewed this before getting involved too horrible cut throat.

Anonymous

Anonymous Hello, I work for Acceptance Now. We'd be happy to take a look at your account and see if we can help clear things up. Please give our customer service team a call at 1-800-42...

BIG SANDY ARE LIARS AND SCAM ARTISTS.. 8 MONTHS AGO I WAS APPROVED FOR 2400 DOLLARS...I HAVE MADE MY PAYMENTS OF 200 DOLLARS ON TIME EVERY MONTH FOR THE LAST 8 MONTHS....I CALLED TODAY TO MAKE A PAYMENT..Just to see what my progress was i asked what my balance was...What do you think???2352.04..ARE YOU FLIPPING SERIOUS..After 8 months ive only payed 47. 96....How is this legal..Never have i been late and never have i not payed the full ...
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Anonymous

Anonymous Hello, I work for Acceptance Now. We'd be happy to take a look at your account and see if we can help clear things up. Please give our customer service team a call at 1-800-42...

I have paid 2358.00 for furniture that cost 1795.00. Acceptance Now states that I still owe 2150.00. There is no way I still owe that amount of money and someone better fix it now. Highway robbery and I believe they are ripping off the consumer with fees that they never show any one..
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Anonymous

Anonymous Yes they are crooks same happen to me, is not same same a same as cash u will end up paying double please stay away from this company. Customer service sucks they Dnt care abt...

IM SO MAD THIS SO UNBELIEVABLE ACCEPTANCE NOW! ITS A FRAUD ITS LIKE I'M NEVER GOING TO PAY THIS FURNITURE ! I'M THINKING ABOUT GIVING THIS FURNITURE BACK BECAUSE MY BALANCE CONTINUES TO FLUCTUATE AND MY LEASE PAYMENTS ARE EXTREMELY HIGH!THEY LIE TO YOU AND MAKE ALL KIND OF EXCUSES.I'M JUST SICK AND TIRED OF THEM.....THE WORST COMPANY EVER!I SHOULD HAVE WAITED AND PAID CASH FOR FURNITURE INSTEAD OF PAYING FOR THEIR OVER PRICED FURNITURE....WHAT...
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I PURCHASED A BEDROOM SET FROM THIS COMPANY, THE GUY WHO ORIGINALLY WROTE UP MY PAPERWORK QUOTED ME ONE PRICE AND TOLD ME ALL MONEY PAID TOWARDS FURNITURE BEFORE 90 DAYS WOULD BE PUT TOWARD PURCHASE PRICE, NOTE TRUE ONLY 30% THE REST GOES TO TAXES AND FEES, THEY ARE MAKING A KILLING, IF YOU TRY TO RETURN THEY TELL YOU YOUR MONEY WILL BE LOST AND IT WILL AFFECT YOUR CREDIT, DOWN PAYMENT IS THE SAME YOU LOSE MONEY. NEVER EVER AGAIN WILL I DO...
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Anonymous

Anonymous So only 30% goes to the merchandise in the first 90 days? That's a huge exaggeration if I were you I would re-read ur costs/contract

Anonymous

Anonymous I am having the same problem. Have you been told this affect your credit because they put me through with RAC and I have good credit where i could have purchased it with good ...

2.7
I didn't like
  • Price change
#937159
I have had my furniture for three year now and almost almost payed in full.I have not been working due to back surgery but still making payments.I was late this month paying and was about 20 days late and came into the store with a payment and was told that they will not take my one payment that i had to pay for a month and a half even thought the next payment was not due yet.This is just robbery that they want to due this when im almost done...
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Anonymous

Anonymous Hello, I work for Acceptance Now. We'd be happy to look into your account further and see if there is anything we can do to help. Please give our customer service team a call ...

My husband and I purchased a Living Room set through Ashley Furniture. We weren't approved for the Ashley card, so they recommended Acceptance Now. We had just moved to another state and didn't have the funds to pay it upfront. Now that we are more established we called to see if we can make some additional payments to pay it off faster and we were told that we couldn't do that. Its either pay it in full or make the monthly payments. I was...
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Anonymous

Anonymous My husband and I saw this story and thought we wrote it. We have had the exact same experience. When we tried to pay it off we were told we couldn't and then when we confronte...

Anonymous

Anonymous Hi there, I work for Acceptance Now. We'd be happy to look into your account and see if we can help clear things up. Please give us a call at 1-800-422-8186 as soon as you get...

I liked
  • Furniture
I didn't like
  • Tactics
  • Liars
#934880
Very deceptive!! So sorry I EVERRRRR signed with this program. Never mentioned the word lease when speaking just kept selling that it will help your credit. The crazy thing is...I couldve just paid it in full, but wanted to build my credit rating. I was late once...ONCE!! Then they want send letters. Called to let them know my payment would be late and no one contacted me back and had me calling three different phone #s FOH!! I will be calling an attorney!! Bob's Discount Furniture...
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Acceptance Now Furniture Leasing Review

#921680
5.0
I had no problem at all with them.Bought a mattress n box spring,paid it off in 90 days and that was it.I will do business with them again.The key is to pay it off A.S.A.P.
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Acceptance Now Furniture Leasing Review

#920341
I leased two bedroom suites from value city furniture. I pay 133.74 a mth. Thats alot of money it's been a year now and I would like to see if there's anything I can do to lower that payment
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Acceptance Now Furniture Leasing Review

#916053
2.5
Ive been paying on one bed, a mattress, and box spring for alnost 2 1/2 years why isnt it paid off yet... I think there scamming. It makes no sense I want to get an investigation going on these scammers! Rude phone ettiquette and they try to intemidate you. I hate these ghetto hoodrats calling my phone threating to pick up furniture that i have already invested over $2000 into. *** them.
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Acceptance Now Furniture Leasing Review

#913052
Intentionally misleading about how their payments work, would NEVER recommend them to anyone!! Stuck paying four times the amount I was originally told I would pay.
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I too have a major issue with acceptance now. We purchased a $1700 mattress from Ashley's. turned out the mattress was defective. The process for the return put us past the 90 day mark. Which according to their contract which I am having an attorney look into should be illegal due to print size and lack of full disclosure. Doubles the price of the purchase. We had a major run around with both Ashley and Acceptance. Renee of the Jacksonville...
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Anonymous

Anonymous Hi there, I work for Acceptance Now. We'd really like to look into your concerns further and see if there's anything we can do to help. Please give our customer service team a...

Anonymous

Anonymous #1 thing everyone knows. Read a contract before signing... Verbal contracts don't take presidants over an actual contract with signatures.
For someone who has worked retail...