Manufacturer: Acceptance Now Category: Leasing Clear all filters (140 of 140 reviews match)
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I informed then in September that I was out of work on disability since 8/26/16.Instead of filing a claim on my behalf I was threatened for non payment. Then I was asked to pay my insurance in order to get an extension of 2 weeks. I recieved a call everyday, several times a day for payment while in my bed sick. The claim was never filed by them I had to do it after reaching out to them for a month for the papers. I filed the claim on 1/12/17 and...
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Anonymous

Anonymous Hello, I work for Acceptance Now. We understand that life happens and we do our best to work with our customers when issues like this come up. We'd be happy to look into your ...

1.0
I didn't like
  • Deceptive practices
#994865
Ask to speak to the manager, that too was not possible, call costumer service spoke to someone and she also could not tell me my interest per day. She told me that she has escalated my case so I will receive a call from the distributor in 24 hrs o and it has been over a month. Call back again last week and was told the same thing, I have yet to get that call. Acceptance now at rooms to go on independence blvd Charlotte NC is a very disorganized place to get furniture...
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Anonymous

Anonymous Hello, I work for Acceptance Now. We always want our customers to have an enjoyable experience with us and we'd be happy to discuss your concerns further and see if there's an...

How is the payments being calculated ? What is the percentage applied to my purchase after the 90 same as cash deal?
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Anonymous

Anonymous Hello, I work for Acceptance Now. We'd like to help answer all of your questions. We'd highly suggest getting in contact with your local RAC store for questions related direct...

Acceptance Now Furniture Leasing Review

#937615
1.1
They completely lied to us! They said if we pay off our mattress within 3 months we would be fine meaning no interest and we'd be done. That wasn't the case. Supposedly were still paying on it and there was no paperwork showing for it! Do not do business with them. Very deceptive company!
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Acceptance Now Furniture Leasing Review

#932217
I overpaid on a $842 dresser thru Acceptance Now with Ashley Furniture, totalled to $1,400. Never again!! What was the point of monthly payments if it never went to the dresser payment?!! Just robbed.
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Acceptance Now Furniture Leasing Review

#921680
5.0
I had no problem at all with them.Bought a mattress n box spring,paid it off in 90 days and that was it.I will do business with them again.The key is to pay it off A.S.A.P.
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Acceptance Now Furniture Leasing Review

#920341
I leased two bedroom suites from value city furniture. I pay 133.74 a mth. Thats alot of money it's been a year now and I would like to see if there's anything I can do to lower that payment
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I purchased furniture from Value city in Burbank Il. I was referred to acceptance now for a line of credit. After I asked was this RAC they told me NO which was not true. After making all my payments on time, I lost my employment and told them I was not working but no one offered me to take advantage of the insurance that I was paying for. After I investigated I submitted all of my unemployment information, which has been over a month and they...
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Anonymous

Anonymous Hello, I work for Acceptance Now. We always want our customers to have an enjoyable experience with us and we'd be happy to discuss your concerns further and see if there's an...

1.9
I didn't like
  • Total cost was 2300 have to pay over 6000
  • Poor communication
  • Repeatedly lied to
#991996
They lied about the price ,when i called them about my paper work they so call fixed it made a payment today their wasn't any change i paid 60 dollars more the day i made my purchase so where is my money. She claims the head manger fixed it wasn't nothing in writing or on the computer i will never ever buy anything from them again.
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Anonymous

Anonymous Hello, I work for Acceptance Now. We never want to hear feedback like this and we'd really like to help you get in touch with the correct people so that we can do our best to ...

I opened an acceptance now account the worst thing I did; I spoke with one company representative named Faith made an agreement on a specific date to make my initial payment after that I started to receive calls about being delinquent; spoke with the Representative name Angela who spoke me in such a condescending matter it was terrible she said nothing was noted by Faith of such an agreement when I finished that conversation I said to myself...
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Anonymous

Anonymous Hello, I work for Acceptance Now. We always want our customers to have a positive experience and it's very disappointing to hear that this wasn't the case for you. Would you p...

Anonymous

Anonymous Get them out of Beck's Stores they are the worst and they make Becks look bad... Angela is the 'worst!!! Assistant Manager!!!!!!!!!!!

1.0
I liked
  • Faith
I didn't like
  • Unclear terms and conditions
#991161
They have mail it shouldnt they told me that 23 when i found furniture on back order , i now ask confurm tracking number abd he dudnt know if he can provide that total *** thief!! . You call toll free numbers doesnt go through , please check consumer reports and also better business Bureau look how many complaints and one left un resolved i have sent my complaint to state attorny general iffice wuth links to all complaints to this *** of a scam...
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Anonymous

Anonymous I agree. They pray off of people with not so good credit. You end up paying 3 time the amount of the loan. They say early pay out but the average person they know won't be abl...

Anonymous

Anonymous If your going to write a review learn how to spell correctly.

Called today to pay my last payment!Which turned out to be 26 months instead of 24 months! Reason for 26 months is because twice in 24 months I had to delay my payment for just two weeks!!!!! Never 30 days late!!! In Oct. I was told that I had one full payment left and one partial. In Nov. when I call I'm told it was 2 payments ! Today I called to pay off my last payment and he declined and said I have to come in and sign paper work. I hung up...
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Anonymous

Anonymous Hello, I work for Acceptance Now. We'd be happy to look into your account and see if there's something we can do to help clear this up. Please give our customer service team a...

offconsumerpissed

offconsumerpissed What exactly is the complaint? You had two additional payments because you had - based off of YOUR OWN ADMISSION - two late payments. Fairly easy to understand. And it appears...

I purchased a sofa set .Within 11 month it broke . I had purchased the insurance. I got to get a replacement but they did not have anything that was the value of what I had so get something of lesser value . So they wanted me to continue to pay for something I do not have . When I asked them about it no one would answer questions.So they have contract with me for something I do not have and they do not know what to do .I am contacting a lawyer...
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user34380376

user34380376 I just want to return two items from my Xmas shopping because they already broken..! LI need the address todo it.
Thanks

Anonymous

Anonymous Hello, I work for Acceptance Now. We'd like to look into your situation further and see if there's something we can do to help. Please give our customer care team a call at 1-...

Fast forward to today January 5 i was suppose to make a payment on december 15, i was behind and they've called everyday this week 2 a day, today was the final straw i was contacted around 8:30 pm by the manager josh asking why dont i have the money, and he should just come and pick up my furniture up literally harrasing me about my payment which i think is unfair to begin with. These people have ripped me off all year and because im 18 days...
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Anonymous

Anonymous Talking to manager does not help I have talk to all of them in my state. In my case my sofa broke in less than a year .I had the replace insurance but they did not have anythi...

Anonymous

Anonymous The contract makes it very clear what you are paying. All you people complain yet you sign the contract. This company helped you when nobody else would because you have poor c...

1.0
I liked
  • No i dislike their business
I didn't like
  • Being lied to and overcharged
  • Misleading
#986233