Product: Acceptance Now Furniture Leasing Rating: 2 Stars Clear all filters (67 of 464 reviews match)
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Acceptance Now in Jackson, Mississippi - Never again

1.6
Details
I currently have 1 sectional, that’s all i’ve Had because I’ve paid $184.00 a month for a $1300.00 couch..been paying since summer 16 it is now 2019..this company is wrong on so many levels.
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Review
#1447315 Review #1447315 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Pricing issue

Acceptance Now in Saint Louis, Missouri - Legally ripping people off

2.0
Details
This is my second time using Acceptance now. The first time was great because I paid off the furniture in 90 days. The second time, I bought about $800 worth of furniture, paid off about $600 in 90 days. When I called to what the payoff amount was after, I was told it was about $1,500. Since then, the company has been taken money out of my account without permission any time it wants. This month alone it electronically took almost $400 out of the account. Last I checked I still owe them over $1,000 which, in total, is more than twice the original amount. Surely, this can't be legal. - SBJ
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Review
#1441738 Review #1441738 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment
Loss
$2
Preferred solution
Let the company propose a solution
1.9
Details
I payed my first payment and the next couple of months i asked for my balance cause i figured i should be almost finished but she said i still owed $1000! Im like how! She said CHARGE RENT UNTIL YOU PAY IT OFF! SO ALL OF YOUR PAYMENTS DO NOT GO TO PAY YOUR BALANCES OFF BUT MOST GO TO RENT! I asked when my balance got down to $800 after the next year, if u pay $400 right now how much will i owe she said $700....Im like WHAT! I had furniture that was over $2000 that I purchased and that is paid off and I'm still paying off this furniture that i got at least 6 months before and this furniture...
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2 comments
Anonymous
#1618444

I agree, its a freaking daymn predatory lender.

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Review
#1430012 Review #1430012 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Pricing issue
2.0
Details
No, it is not inaccurate. They don’t let you pay more than the monthly payment. I tried to pay two payments one month and they did not let me. Finally when the 90 days was almost due the took the payment out automatically. I called them and was place on hold for and...
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1 comment
Anonymous
#1597334

Payout amount keeps changing. 5 months ago I was told I had 3 months of payments and then a payout.

The payout was only 300. The number of payments increased as did the payout which us now over $600. I have requested the paperwork on where the payments go and they said it would be mailed.

Then I was told over the phone that the store could do a print out, but while there they said they couldnt. Ripoff artist taking advantage of people trying to build up their credit.

Review
#1398510 Review #1398510 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment
2.0
Details
We were offered credit through Acceptance Now at Value City Furniture. It sounded like a great deal at the beginning, but has turned out to be a terrible mistake. We were not able to fulfill the 90 day pay-off so we were roped into the full contract. IF YOU USE THIS...
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Review
#1392190 Review #1392190 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Cons
  • No way to obtain payment history - only at store
  • Harassment
  • Constant phone calls
Reason of review
Poor customer service
Preferred solution
Nothing - I just want other consumers to know how ridiculous Acceptance Now's practices are.
Tags
  • Unprofessional
  • harrassing

Acceptance Now - Too high of interest

1.9
Details
I would not recommend financing furniture through them. It seems like I paid double amount on furniture. Bedroom set was $1100. I have paid close to $3000.00 at least. I have 4 more months to go yet. They charge high interest and finance charges.
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Review
#1345411 Review #1345411 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Pricing issue
1.5
Details
This is the 3rd rent to own purchase we have made with Acceptance Now. We paid the other two off on FULL...We missed one payment on the current one and were trying to call and pay over the phone. The customer service rep REFUSED to take a payment and stated that after...
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1 comment
Anonymous
#1516854

They're very professional ; they don't take excuses from deadbeats. Pay your bills on time and if you don't like a company, don't patronize them.

If you have a legitimate, legal complaint, it must be handled in writing - NO telephone calls, e-mails, etc.

Writing only, and served via Certified Mail return receipt requested. You then establish a legally admissible timeline.

Review
#1300853 Review #1300853 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment

Acceptance Now - Sad wrong they don’t care

1.6
Details
So I got my loan for furniture for 3098.00. So far I’ve paid on time a total of 3611.00 I call to see what I owe they say 2706.04. I still don’t see how this much taxes and fees accumulated? So he say it’s how they make money. Just charge double interest on the loan! Do not go through this company!!!!
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Review
#1294691 Review #1294691 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Pricing issue
1.8
Details
THEN ANOTHER 12% through ACCEPTANCE NOW. In total I payed $977. If I would have bought it without the program it would have been Around $796. So honestly it wasn’t that bad. Just don’t get stuck with those horrible FINANCE CHARGES. If I didn’t pay it within 90 days I...
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Review
#1285902 Review #1285902 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Pricing issue

Contact Acceptance Now Customer Service

Mailing Address:
AcceptanceNOW Customer Service
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
All Acceptance Now Contacts

Acceptance Now Reviews

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Acceptance Now reviews
1.6
Details
00 worth of furniture from Bobs stores. Plus they start calling me and texting me the day before my payment is due. They wrote down the wrong payment date plus theres supposed to be a 10 day grace period but the calls and texts start the day before the first payment...
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2 comments
Anonymous
#1498250

There is no possible way that your down payment or lease payment could have doubled? You pay your down payment the day you open the contract?

You would have been told what it was right then and there same as your monthly payment which stays the same through out your contract? So your review doesn't make any sense if your down payment doubled why did you open account? What you pay in interest for your furniture depends on you the consumer, not the company. You are given the 3 options to payoff.

Again if you choose to pay every payment to the end then yes you are paying almost triple the retailers cost.

Everything is explained and in your contract you need to read it. It's not a scam it's business.

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Review
#1276367 Review #1276367 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Pricing issue