Product: Acceptance Now Furniture Leasing Clear all filters (464 of 464 reviews match)
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Acceptance Now in Lowell, Massachusetts - Do not purchase from them!

1.0
Details
I bought a $2, 000 couch. After paying nearly $800, I was given a balance due of $2200. I was one day late on my payment and they called my employer looking for me! The office staff are not trained, their language skills are questionable and I was ripped off. When I told the "collector" that I no longer wanted the couch, he told me to just drop it off at any Rent a Center! when I called Rent a Center, the manager was shocked because that is not the policy! (I have a truck and planned to drop it off immediately) The people at Acceptance Now located in the Bobs Discount Furniture in Lowell MA are horrible The couch is going back! I will never shop at Bobs Discount Furniture, or Acceptance Now again
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1 comment
Anonymous
#1778485

LOL...You probably should keep the couch as you will be paying for it a long time and/or your not paying for it will be on your credit. This is your fault for not reading and understanding what you signed. Secondly, don't be a day late paying them as you said you would and they won't call you and anyone who you put down as someone not living with you.

Review
#1705254 Review #1705254 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Pros
  • Make it sound easy and affordable
Cons
  • Called my employer
Reason of review
Poor customer service
Loss
$795
Preferred solution
Full refund
Tags
  • Beware Acceptance Now
1.0
Details
I thought when shopping with Value City furniture . I was purchasing from Value City . Turned out to be acceptance now. I've been late on some occassions. But made good on payments. The managers have changed at least 4 times. Within the past months my pay days have...
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1 comment
Anonymous
#1733245

Here's what you do, pul your contract and show them the "work with me clause" and they'll take care of you. If you don't have a clause like that, all they have to go by is the contract you signed.

This means you have to learn to budget if you want to make your notes on time. Another thing is to cut off whatever you're using to post this nonsense and pay your note off quicker.

Review
#1597647 Review #1597647 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Pros
  • Rep at the physical location
Cons
  • With held information
Reason of review
Problems with payment
Preferred solution
Price reduction
Tags
  • Acceptance Now Sucks

Acceptance Now in Kissimmee, Florida - I've been robbed!!!

I bought a bed, a dresses and a mattress. The total cost was $2,200.00 something. I've been paying for two years $214.00 and I still owe more than $1,500.00. They opened a credit line for 5,000.00 dollars and because I could not pay all in 90 days, they charged me with the entire line. I am paying for the firniture plus the remaining amount up to $5,000. 00. My question is, what is the interest? 500%, 800%? This is the most abominal and fresh robbery with license from the state of Florida that I've ever seen. They need to investigate this. How am I going to re pay three times what I took. Oh, and thybalso charge you for the membership. No wonder why they are so successful.
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Review
#1564265 Review #1564265 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Exesive charging fees
1.0
Details

Update by user Apr 27

Also when the furniture got delivered the guys brought us damaged furniture. Then Bob's furnitures customer service couldn't get anything correct and they kept sending us damaged parts and then also wrong parts.

This was a non stop process for over a month. Then the...

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2 comments
Anonymous
#1682001

"Little did we know " Translation: Either I didn't bother to READ or UNDERSTAND what I put my name to. How could you have not known this was a lease thing?

It says it right there on the website...As far as having you in their "tight grips," did they roll out Luca Brasi and have him hold a gun to your head and forced you to sign that which you didn't read nor understand? At the end of the day, does it really matter that it's a lease(that you can buy out) when you haven't paid in months. How can you even fix your mouth to whine when you weren't paying anyway. As far as harassment, they want their money.

It's simple! With regards to the horror stories, the only story you need to worry about is being sent out to collections, sued and find your wages garnished. You'll have a judgment on your credit which is probably terrible anyway. As far as your cop neighbor is concerned, NO ONE CARES about them.

First off, this is a civil matter. Secondly, do you really want to tell your neighbor you're a serial deadbeat who doesn't pay their bills or have enough sense to READ & UNDERSTAND what you agreed to. OK, this is the part where dead beats say "You must work for them" or "Not everyone can pay their bills on time like people with a silver spoon" or you'll be talking some lame class action nonsense.

The only thing your post is good for is to warn others to be sure they know what's going on before they sign anything. Thanks for that...

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Review
#1523261 Review #1523261 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Cons
  • Everything they are liars
Reason of review
Problems with payment

Acceptance Now in Woburn, Massachusetts - Fraudulent fees and incorrect contract prices overcharge

1.2
Details
Bought a couch for 599. paid the down payment in the 59 99 fee.. they are saying I owe them over $2,000 on my credit report I paid them over $800 in the fraudulently change their information to fit themselves I paid over 191 a month for over 90 days and they're telling me that I still owe them money and then I didn't follow through with my end .. they deserve to collapse and fall into the depths of *** do not use this company ever if you know what's good for you..
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Review
#1506262 Review #1506262 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment
Our order from Schultz's wasn't delivered the date that Acceptance gave us, we had to wait about a month for some of the pieces to arrive. When the bar stools did arrive one was broken and the other was extremely dirty. Acceptance tried to bill us before all of the...
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5 comments
LoudSaola329
#1667944

They totally are trying to charge me over three grand for a $599 couch that I've already paid over 800 for .. this company doesn't deserve to be in service fraudulent behavior everywhere..I am totally disgusted with the behavior of this company and what they State they represent and then actually offer.they should be looked into federally and see all the complaints that people have claimed and fought against on their credit report I have disputed it twice already..

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Review
#1502893 Review #1502893 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment
Says 90 days same as cash but went to pay off the last 36 dollar and they say its 306!$$ Trying to charge me 12% of each payment which still doesn"t add to 306 dollars. Telling me to look at agreement but they convienently left that out...i cant even go online and find...
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1 comment
Anonymous
#1675069

Pissed customer obviously doesnt read the contract before signing. Ive read their contracts and it says that if you do the 90 day option you will be paying 12% of the merch

Review
#1495801 Review #1495801 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Pricing issue

Acceptance Now in San Antonio, Aguadilla - They take your money

1.0
Details
I didnt receive any phone call back or email ***
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Review
#1473197 Review #1473197 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Poor customer service

Acceptance Now in Lowmansville, Kentucky - Worst company to deal with

1.0
Details
Fraudulent transaction on account no one knows who has done it or why in the store or corporate
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Review
#1465906 Review #1465906 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment

Contact Acceptance Now Customer Service

Mailing Address:
AcceptanceNOW Customer Service
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
All Acceptance Now Contacts

Acceptance Now Reviews

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Acceptance Now reviews
would never buy from them purchased furniture from them yet they lied and said I be paying 1,650 yet I'm paying off another 1,000 dollars seems like when I pay them the blance stays the same.telling me how much taxes they charge me,there full of *** they rip off...
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1 comment
Anonymous
#1640559

Run-on sentences, no punctuation and the VERY OBVIOUS fact you didn't even bother to READ what you agreed to when you signed the contract, you whining deadbeats aren't the brightest bulbs in the socket. Let me urge you to get a second grader to write for you!

They learned how to write sentences and when to end them with a period. You come here throwing your temper tantrum and acting surprised at the cost, when the cost was shown in the contract BEFORE you even agreed to it! Anybody with COMMON SENSE would have READ that before they agreed to it!

Amazing! Before I forget, this is where you can write back and say, "you must work for them".

Review
#1452081 Review #1452081 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Cons
  • Unprofessionalism
  • Ripped off
Reason of review
I was lied too
Loss
$1
Preferred solution
Price reduction