Product: Acceptance Now Customer Care Clear all filters (273 of 273 reviews match)
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Acceptance Now - Discrimination
I got approved on 7/26 at the Venice Los Angeles location by a sweet girl who worked there. I later returned on 7/28 at approx 8:15 I knew what items I wanted and approached the counter to turn some documents in. The lady Evelyn denied service saying she couldn’t...
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Review
#1604531 Review #1604531 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Cons
  • Waiting on reply
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Acceptance Now - Payment

The Store is closed today since 11am i passed by closed and try make an payment. Imposible by online .
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Review
#1519173 Review #1519173 is a subjective opinion of poster.
Service
Acceptance Now Customer Care

Acceptance Now - Aweful!!!!!!!

3.3
Details
I went into the store to get a table and couch for my living room and the two Acceptance Now woman were standing outside smoking in front of the front doors going into the store and both were using aweful profanity and laughing and I had a 3 of my children with me. Needless to say I turned around and left the store I know who both of the woman are from buying furniture previously From the store.
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Review
#1502439 Review #1502439 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Poor customer service

Acceptance Now - Not resolved

they hung up on me
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Review
#1491624 Review #1491624 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Poor customer service
2.0
Details
The consistency among the employees and managers are never on the same page. I made arrangements with several representatives to get my due date changed and was told that it would be, I even reached out to the district manager for assistance, never got a reply back for...
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Review
#1487115 Review #1487115 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Pros
  • I was as satisfied customer until the discrepancies
Cons
  • How the situation was handled by the company
Reason of review
Billing and inconsistency from employees
Preferred solution
Remove 30 day late from my credit report and allow me to make a payment to pay off my account.

Acceptance Now - A Long time dissatisfied customer

1.0
Details
I have been a longtime satisfide customer until maybe the last 6 months. Customer service is awful i know they have made some new transactions with staff but on several occasions i I have called to attempt to make a payment and it has gone well because the REPRESENTATIVE Quotes Me The Wrong Amount. After o finish paying them off i will never purchase anything from the Hermitage Tennessee location through Acceptance Now
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Review
#1473856 Review #1473856 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Poor customer service

Acceptance Now - CLASS ACTION LAWSUIT IM IN

1.0
Details
Acceptance now has put. $3493.00 against my credit report. Making it im possible to buy anything. I recently sent tyem a notice to prove i owe them. If they cant they have to remove this from my report. Or my attorney will contact them.
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Review
#1471302 Review #1471302 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Problems with payment

Acceptance Now - I was JIPPED

1.8
Details
Acceptance Now /RAC are crooks I got a living room group-cost 2500 ended up paying close to 9000 dollars. They had my account mixed up with someone else. I talked to corporate to get overpayment. Something really need to be done about this company. They are really getting over on people and have been doing this years.
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Review
#1464614 Review #1464614 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Problems with payment
1.0
Details
We ordered a table and chairs from rooms to go and after thinking about the high payments. We went to store the next day and cancelled transaction and were told we would get our money we paid for deposit back. It has been months and we still are being told it in the...
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2 comments
Anonymous
#1644983

That sounds about right James. All of you Acceptance Now people are crooks and work for crooks. I live in tx and same thing happened and go the same *** y'all need to be sued ...

Review
#1454944 Review #1454944 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Cons
  • Verydissapointed
  • How transaction process
  • Kept deposit
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund

Contact Acceptance Now Customer Service

Mailing Address:
AcceptanceNOW Customer Service
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
All Acceptance Now Contacts

Acceptance Now - Bad customer SERVICE

MY CAR PAYMENT IS BEHIND ON PAYMENT DUE TO MY HEALTH CARE. AND I WAS ONLY BEHIND 285. AND ONLY OWE 800 ON MY CAR. IM A SINGLE MOM AND THEY CAME TONIGHT TO REPO MY CAR. THANKS TO THEM NOT WORKING WITH ME. I HAD TO CALL OFF WORK. AND GOTTA FIGURE OUT HOW TO GET MY CAR BACK. NEVER WILL I EVER GO THROUGH THIS COMPANY AGAIN.
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Review
#1439382 Review #1439382 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Problems with payment