Product: Acceptance Now Customer Care Clear all filters (272 of 272 reviews match)
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Acceptance Now - Payment

The Store is closed today since 11am i passed by closed and try make an payment. Imposible by online .
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Acceptance Now Customer Care
#1519173
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Acceptance Now - Aweful!!!!!!!

I went into the store to get a table and couch for my living room and the two Acceptance Now woman were standing outside smoking in front of the front doors going into the store and both were using aweful profanity and laughing and I had a 3 of my children with me. Needless to say I turned around and left the store I know who both of the woman are from buying furniture previously From the store.
3.3
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Mchue, Arkansas
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Acceptance Now Customer Care
#1502439
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Acceptance Now - Not resolved

they hung up on me
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Acceptance Now Customer Care
#1491624
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The consistency among the employees and managers are never on the same page. I made arrangements with several representatives to get my due date changed and was told that it would be, I even reached out to the district manager for assistance, never got a reply back for...
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2.0
Product
Acceptance Now Customer Care
I liked
  • I was as satisfied customer until the discrepancies
I didn't like
  • How the situation was handled by the company
#1487115

Acceptance Now - A Long time dissatisfied customer

I have been a longtime satisfide customer until maybe the last 6 months. Customer service is awful i know they have made some new transactions with staff but on several occasions i I have called to attempt to make a payment and it has gone well because the REPRESENTATIVE Quotes Me The Wrong Amount. After o finish paying them off i will never purchase anything from the Hermitage Tennessee location through Acceptance Now
1.0
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Customer service
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Acceptance Now Customer Care
#1473856
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Acceptance Now - CLASS ACTION LAWSUIT IM IN

Acceptance now has put. $3493.00 against my credit report. Making it im possible to buy anything. I recently sent tyem a notice to prove i owe them. If they cant they have to remove this from my report. Or my attorney will contact them.
1.0
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Acceptance Now Customer Care
#1471302
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Acceptance Now - I was JIPPED

Acceptance Now /RAC are crooks I got a living room group-cost 2500 ended up paying close to 9000 dollars. They had my account mixed up with someone else. I talked to corporate to get overpayment. Something really need to be done about this company. They are really getting over on people and have been doing this years.
1.8
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Acceptance Now Customer Care
#1464614
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We ordered a table and chairs from rooms to go and after thinking about the high payments. We went to store the next day and cancelled transaction and were told we would get our money we paid for deposit back. It has been months and we still are being told it in the...
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Anonymous
bjbeck

That sounds about right James. All of you Acceptance Now people are crooks and work for crooks. I live in tx and same thing happened and go the same *** y'all need to be sued ...

Anonymous
James

It’s takes 4 weeks for you to get your deposit.. The actually due mail your check. If you need the deposit money back so damn bad the. Why are buying furniture in the fist pla...

1.0
Product
Acceptance Now Customer Care
I didn't like
  • Verydissapointed
  • Kept deposit
  • People that work there
#1454944

Acceptance Now - Bad customer SERVICE

MY CAR PAYMENT IS BEHIND ON PAYMENT DUE TO MY HEALTH CARE. AND I WAS ONLY BEHIND 285. AND ONLY OWE 800 ON MY CAR. IM A SINGLE MOM AND THEY CAME TONIGHT TO REPO MY CAR. THANKS TO THEM NOT WORKING WITH ME. I HAD TO CALL OFF WORK. AND GOTTA FIGURE OUT HOW TO GET MY CAR BACK. NEVER WILL I EVER GO THROUGH THIS COMPANY AGAIN.
Product
Acceptance Now Customer Care
#1439382
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Acceptance Now - Awful company

I paid off a account with acceptance now @ ashley furniture and I got a new account with them after paying off the first one. I had a stroke a few months into the contract, this is why I always carried the insurance because you never know if something will go wrong. Anyway, the insurance did NOT pay so i wasted money on it. Acceptance Now nor the insurance company gave me my money back so i lost that money and acceptance now worked out a agreement that they did NOT honor. Do NOT Do Business with these people. They Will cross you. They are NOT honest and Do NOT care about their customers. I was in intensive care and almost died but they did not honor anything.
1.0
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Exchange, Refund and Cancellation Policy
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Acceptance Now Customer Care
#1436338
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