Acceptance Now Appliance Leasing Reviews

1.5
(15 reviews)
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We financed our TV through Acceptance Now. I paid online, every week during our 90 days same as cash period, for the full $950 cost of the TV. A few months later we were checking our credit to purchase a home...we saw an outstanding balance with Acceptance now of over $1,000. I thought there was a mistake. We went into their office where we were told "same as cash" payments needed to be made IN THE STORE to be applied to the balance and our...
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Anonymous

Anonymous Hello, I work for Acceptance Now. We'd like to look into your account further and see if we can help clear things up. Please give our customer service team a call at 1-800-422...

1.0
I didn't like
  • Harassing phone calls if a payment is a day late
#967869
We financed a washer/dryer set at Hefner's Furniture in Farmington, MO.Were told they call ALL their customers a few days in advance to remind them of payment due. We received only ONE call before our first payment. NO calls were made after that. We were told we could make payments that exceeded our monthly payment. Tried to pay extra to get amount paid off early(in the 90 days). When making first payment we were told they cannot accept more...
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Anonymous

Anonymous Hello, I work for Acceptance Now. We always want our customers to have the best experience possible with us. Please give us a call at 1-800-422-8186 so that we can see if ther...

I didn't like
  • Scam
  • Breach of contract
  • Lack of service
#953834
I purchased a dryer with warranty total was about $600.00 I put a $125.down payment. I've been paying $90. every month for the past 7 months that's $630 plus my $125. Now they are saying I still have 6 more payments!?!? So in reality I'm paying almost $1200 for a dryer! They never mentioned that if you don't may the full balance within the 60 days they are going to charge you 12%. To me they are charging way more then 12%. I was lied too !!!!I...
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Anonymous

Anonymous Hello author,
I am preparing a collective action against Acceptance Now for this type of deceptive/misleading business practice. The 90-Day Same a Cash should be just that....

Anonymous

Anonymous Hello, I work for Acceptance Now. We never want our customers to feel this way. We'd like to look into the issue and see if there's any way we can help. Please give our custom...

They lie from the get go.they dont mention on there 90 same as cash program that they going to charge you 11.5% second i spoke with the location manager explained what is. Going on and he stated he will get it resolved.He promised to call me and never did.i also referred someone and was promised a 50.00 credit and was never given it.Made a complaint to there customer service and was told district manager would call me in 48 hours that never...
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Anonymous

Anonymous Hello author,
I am preparing a collective action against Acceptance Now for this type of deceptive/misleading business practice. The 90-Day Same a Cash should be just that....

Anonymous

Anonymous Hello, I work for Acceptance Now. We'd really like to help you get in touch with the correct people so we can do our best to address your concerns. Please give our customer se...

Acceptance now employees will tell you whatever you want to hear to get you to sign. We purchased a tv from acceptance on McKnight Rd PA. She explained the 90 day payoff to us and told us the due date. I called three times to get the total due so I could pay it off to no avail. So I went in with cash to pay off the tv and she proceeds to tell me that we are past our 90 days and we no longer have that option. So I went home and got our contract...
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Anonymous

Anonymous Hello author,
I am preparing a collective action against Acceptance Now for this type of deceptive/misleading business practice. The 90-Day Same a Cash should be just that....

Anonymous

Anonymous Hello I work for Acceptance Now. We always want our customers to enjoy their experience with us and we'd really like to look into your concerns further so we can do our best t...

Acceptance nows branch at the hhcraig in welington fl is the biggest group of lying scam artist we have ever delt with their staff there will lie and say anything to get you suckered into a scam they say that their helping you out when really they are just setting you up for diaster when we signed the 100 page ageeement it was under the impression that we had 90 days to pay it off and it would be honored as "same as cash" on day 88 when we tried...
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Anonymous

Anonymous Hello, I work for Acceptance Now. We'd be happy to look at your account further and see if there's anything we can help clear up. As soon as you get the chance, please give ou...

When I spoke to representative about the $2 difference in late charges that I was quoted earlier in the day he insisted that his female associate was correct on the late charge fee ,I then told him I needed to speak to corporate, about the poor customer service and I hung up He immediately called me back and once again kept insisting about the same exact difference and late charges and kept reminding me that I signed the contract and for me to...
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Anonymous

Anonymous Hello, I work for Acceptance Now. We'd be happy to look into this further and see if there's anything we can do to help. Please give our customer service team a call at 1-800-...

Well it seems like I'm not the only one having issues with this company sure wish I would have checked this before doing business with them.Worst company I have ever dealt with. I purchased a tv in February and was told I would have to make payments for 3 months and the tv would be mine. After the last payment I get a call asking when I would be making the next payment. I said never because I already made the 3 payments. Of course the associate...
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Anonymous

Anonymous I am glad i checked for reviews of this company before i opted in ..I will not be doing business with them now due to all these bad complaints ..i dont think i read not one go...

Anonymous

Anonymous Find it hard to believe any of this happened Read your agreement before you sign up for anything, and before you post on a complaint website. *sighs*

V in which case I decided to use acceptance now just to see what they were about. I made the purchase Sept 2016 and my 1st payment was to be made on Oct 1 2016 by 6pm. I started getting phone calls reminding me of my payment before my actual due date. I asked them not to call me and I was told it was their company policy to call regardless of what I the customer and consumer advised them to do. The Kicker is my payment wasn’t late … what a...
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Anonymous

Anonymous Hello, I work for Acceptance Now. It is against our policy to contact Customers with “reminder calls” prior to their due date. Please contact our customer service team at 1-80...

1.0
I didn't like
  • Being fooled
#929445

Acceptance Now Appliance Leasing Review

#898742
1.4
This program is packed with lies . I went to get a stove from hh Gregg because it was on sale . I get told I would get the sale price if paid before 90 days I called to do my payoff and they want 120 dollars more for fair market value of the stove . Never again would I use this program . Fool me once shame on you , you won't fool me twice . Embedded in lies !!!!
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Todays date: September 7, 2016 I signed a contact with Acceptance Now about 2 yrs ago for a fridge and a deep freeze. So about 6 months ago we started getting down to our last few payments, which we have paid around $250 a month for the past 2 years. So in July we asked how much do we have left to pay? How many payments left? Well last month the lady asked if I wanted to go ahead and pay it off now or make my regular payment and then I would...
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Anonymous

Anonymous Hi there, I work for Acceptance Now. We'd be happy to look into your account further and see if we can help clear things up. As soon as you get the chance, please give us a ca...