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Acceptance Now review in District 5, Mississippi: Payoff shows up as bad credit

2.8
Details
I paid for a whole year all payments on time and once it was paid off, it showed up as a bad debt,closed account and a year later it still is showing on my credit as a closed account. I paid every month on time and the last one was paid off a month early.
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Review
#1665817 Review #1665817 is a subjective opinion of poster.
Pros
  • Having rac acceptance now as an option
  • Being able to make payments
Cons
  • No phone answer
Reason of review
My Credit
Preferred solution
Let the company propose a solution
Tags
  • payments bad credit report

Acceptance Now review in Mchue, Arkansas: Aweful!!!!!!!

3.3
Details
I went into the store to get a table and couch for my living room and the two Acceptance Now woman were standing outside smoking in front of the front doors going into the store and both were using aweful profanity and laughing and I had a 3 of my children with me. Needless to say I turned around and left the store I know who both of the woman are from buying furniture previously From the store.
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Review
#1502439 Review #1502439 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Poor customer service

Acceptance now company

3.3
Details
I bought couch set. For 2245.oo it show on my credit score 5179. Can somebody me do i need a lawyer on this!
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Review
#1412406 Review #1412406 is a subjective opinion of poster.
Product
Sofa
Reason of review
Problems with payment
2.9
Details
I haven’t had any specific issues with my furniture transaction. I paid it off within the 90-day period because I wanted to avoid the same issues heard/seen here. However, I was very disappointed with the level of customer service. I received daily calls from different...
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Review
#1313771 Review #1313771 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Problems with payment
2.5
Details
I bought $1500 worth of merchandise. I paid over $400 in 90 days and they hit me with triple fees. You setup an online payment plan but it will not show a balance. Been paying for 2 years now. Everytime i ask for a balnce in the store i get told my original amount. I...
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Review
#1303891 Review #1303891 is a subjective opinion of poster.
Service
Acceptance Now Leasing
Reason of review
Problems with payment
2.5
Details
Read and understand all the paperwork, if not you get the shaft big time. Unbelievable rude calls even being one day late. Awful threats and hateful attitudes. They claim they is no grace period and you cannot be late..BS! Stated they need set up a time to get...
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Review
#1272071 Review #1272071 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Poor customer service
3.2
Details
I financed furniture through Acceptance Now located in Shiloh, Illinois. I was out of work and fell behind on my payments. However, that is still no reason for the manager of a company to call and hang up on me. Dan from store #9351 called me on a Sunday morning about...
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Review
#1242746 Review #1242746 is a subjective opinion of poster.
Service
Acceptance Now Manager
Pros
  • Furniture
Cons
  • Store management
Reason of review
Poor customer service

Acceptance Now review: Never Again

2.6
Details
Worst experience of my life in so many ways!!!
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Review
#1186097 Review #1186097 is a subjective opinion of poster.

Acceptance Now review: Scammers and theives

2.8
Details
If you don’t pay it off in 90 days you’ll end up paying 4x as much. We’ve been making monthly payments on the 15th each month. They randomly automatically took out a payment on the 31st of the month that was unauthorized and made us go negative in our bank account. When we called they couldn’t tell us where or who put the payment through. They wouldn’t refund it. I don’t understand how that is legal and I feel like they literally stole my money.
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Review
#1182583 Review #1182583 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Not as described/ advertised

Contact Acceptance Now Customer Service

Website:
Mailing Address:
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
All Acceptance Now Contacts

Acceptance Now Products and Services Reviews

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Latest Question

Acceptance Now Questions
2.7
Details
I asked for a payout amt before my 90 days and was told they couldn't give me that until i made my next payment. I was recently late 1 day with a payment and that's when the ridiculous amt of phone calls started to all my references. They even sent someone to my house...
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3 comments
Anonymous
#1430958

I’ve read a whole bunch of reviews and it’s mostly from customers who don’t read the contracts. If you guys actually sit there and read it and pay attention instead of rushing out you guys would understand.

IT IS A LEASE TO OWN there is a 90 day same as cash from when the agreement starts if you pay it off within the 90 days you pay what the furniture is and 12% leasing fee if you don’t pay off within the 90 days there is no penalty but a third of your monthly payments goes towards insurance and LDW and a third of it goes towards the balance. If you get approved for $2250 for 30 months you have 30 months to pay it off you don’t have to take it out for 30 months you can pay it off whenever you would like but if you take it out for the full 30 months you will be paying more than the furniture because again it’s a lease to own program not something free. And if you are past due they will call your home and cell number, they don’t call references until the 7th day same as employment. If you owe credit cards or any company money they would call your home and cell just like ANY OTHER COMPANY.

If you can’t pay on that day all you have to do is call them and give them a day when you can pay so they can put that in their system instead of having to call you every day. Don’t dodge their calls and they won’t have to keep calling you. And yes they will call you because they need their money just like any company.

Read the contract and listen to the sales associate. We cannot take an exact dollar amount we would have to do it by days, week, months for example we could take a week payment or a 2 weeks payment but we can’t take an exact dollar amount

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Review
#1178022 Review #1178022 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment