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Acceptance Now review: Worsom

2.4
Details
I will be returning my items because im sick of them bugging me BEFORE my payment is due. $200 a month is not exactly cheap and ive been paying this since March 2019 , but ill take the lost and just lay away my bedset else where before i go deeper into money lost. Yall are worsom. I dont neccessarily NEED the bedroom set, just wanted it. Therefore, yall can have it. For example , im due on the 22nd, i received a call on the 20th and the 21st. They call any time of the day and yea im annoyed especially while im working and pissed about it. I can see them calling if ive passed my pay date, i refuse to give yall another dime. Come get the stuff, im done
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Review
#1661037 Review #1661037 is a subjective opinion of poster.
Pros
  • Approved
Cons
  • Over charged like typical rental company
Reason of review
Pricing issue
Loss
$1000
Preferred solution
Pick it up

Acceptance Now review in Springdale, Ohio: Pissed off customer

1.5
Details
Value city defective furniture told me full refund but you people want me to pay interest late fees on nothing I did
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Review
#1553033 Review #1553033 is a subjective opinion of poster.
Reason of review
Damaged or defective
2.0
Details
The consistency among the employees and managers are never on the same page. I made arrangements with several representatives to get my due date changed and was told that it would be, I even reached out to the district manager for assistance, never got a reply back for...
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Review
#1487115 Review #1487115 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Pros
  • I was as satisfied customer until the discrepancies
Cons
  • How the situation was handled by the company
Reason of review
Billing and inconsistency from employees
Preferred solution
Remove 30 day late from my credit report and allow me to make a payment to pay off my account.

Acceptance Now review in Elizabeth City, North Carolina: I was JIPPED

1.8
Details
Acceptance Now /RAC are crooks I got a living room group-cost 2500 ended up paying close to 9000 dollars. They had my account mixed up with someone else. I talked to corporate to get overpayment. Something really need to be done about this company. They are really getting over on people and have been doing this years.
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Review
#1464614 Review #1464614 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Problems with payment

Acceptance Now review in Jackson, Mississippi: Never again

1.6
Details
I currently have 1 sectional, that’s all i’ve Had because I’ve paid $184.00 a month for a $1300.00 couch..been paying since summer 16 it is now 2019..this company is wrong on so many levels.
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Review
#1447315 Review #1447315 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Pricing issue

Acceptance Now review in Saint Louis, Missouri: Legally ripping people off

2.0
Details
This is my second time using Acceptance now. The first time was great because I paid off the furniture in 90 days. The second time, I bought about $800 worth of furniture, paid off about $600 in 90 days. When I called to what the payoff amount was after, I was told it was about $1,500. Since then, the company has been taken money out of my account without permission any time it wants. This month alone it electronically took almost $400 out of the account. Last I checked I still owe them over $1,000 which, in total, is more than twice the original amount. Surely, this can't be legal. - SBJ
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Review
#1441738 Review #1441738 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment
Loss
$2
Preferred solution
Let the company propose a solution
1.9
Details
I agreed to the pay off in 3 months scam! On the last month of the 3 I had about $800 left. I called and tried to pay my entire amount and my bank would only allow them to take $500 and i asked if i could call back the next day to finish paying because this was my last...
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2 comments
Anonymous
#1618444

I agree, its a freaking daymn predatory lender.

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Review
#1430012 Review #1430012 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Pricing issue
2.0
Details
No, it is not inaccurate. They don’t let you pay more than the monthly payment. I tried to pay two payments one month and they did not let me. Finally when the 90 days was almost due the took the payment out automatically. I called them and was place on hold for and...
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1 comment
Anonymous
#1597334

Payout amount keeps changing. 5 months ago I was told I had 3 months of payments and then a payout.

The payout was only 300. The number of payments increased as did the payout which us now over $600. I have requested the paperwork on where the payments go and they said it would be mailed.

Then I was told over the phone that the store could do a print out, but while there they said they couldnt. Ripoff artist taking advantage of people trying to build up their credit.

Review
#1398510 Review #1398510 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment
2.0
Details
We were offered credit through Acceptance Now at Value City Furniture. It sounded like a great deal at the beginning, but has turned out to be a terrible mistake. We were not able to fulfill the 90 day pay-off so we were roped into the full contract. IF YOU USE THIS...
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Review
#1392190 Review #1392190 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Cons
  • Constant phone calls
  • Customer service
  • No way to obtain payment history - only at store
Reason of review
Poor customer service
Preferred solution
Nothing - I just want other consumers to know how ridiculous Acceptance Now's practices are.
Tags
  • Unprofessional
  • harrassing

Contact Acceptance Now Customer Service

Website:
Mailing Address:
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
All Acceptance Now Contacts

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Latest Question

Acceptance Now Questions
2.2
Details
I have never had such horrible customer "service." I purchased a bedroom furniture set and set up automatic payments the day of purchase. The month afterwards, i was getting weekly and sometimes daily calls from Acceptance Now saying that my payments were late. When i...
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Review
#1365232 Review #1365232 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Reason of review
Poor customer service