filters
State:
Show
City:
Show
Product:
Show
52 comments
1.0
Details
Went to rooms to go in Mid Feb to purchase a sofa and chair (cash). I ended up paying cash for the sofa and financed the chair through RAC finance on 90 days same as cash because I thought this was a perfect chance to have some on time positive payments on my credit. I...
View full review
Anonymous
#1699358

I agree same thing happened to me. I purchased from them in the past and paid off my furniture within 90 days. This time I bought a bed advertised for 2300. I wasn’t able to p...

Author
Location
Smyrna, Georgia
Pros
  • Rooms to go salesman
Cons
  • Mislead
  • Due dates
  • Payment arrangements
Reason of review
Poor customer service
Preferred solution
Retro
Review #637739 is a subjective opinion of poster.
89 comments
I want to know how this company can get away with charging me so much with no having no knowledge of it. The bedroom set was $1800.00 after all my payments it is gonna cost me $5179.00. How is this legal? I never heard any of this when I was signing the papers. I am...
View full review
Anonymous
#1697013

Yes you are not the only one. I have left a comment somewhere here. Exactly the same as you. Confused. On how are these establishments are still up and running without anyone ...

Author
Location
Hagerstown, Maryland
Cons
  • Final cost
Reason of review
final price
Preferred solution
Price reduction
Review #1074852 is a subjective opinion of poster.
36 comments
1.0
Details
This is the 4th day of me trying to resolve the dispute.Not only has my attorney called, the sergeant on the case has also called and spoke to the district manager several times. Each time he has advised them that they want the courts to handle it (me being arrested)....
View full review
HelpCenter_PissedConsumer
On Behalf of Pissed Consumer Help Center
#1662603

The official Acceptance Now website does not provide any details about late payments. Nevertheless, the AutoPay terms and conditions make a note of automatic payments that tak...

Author
Pros
  • Attitude i received when they were wanting to get me to sign
Cons
  • Unwillingness to settle the debt
Reason of review
unwillingness to work with me to resolve the issue
Preferred solution
Accept the furniture back and I pay the depreciation cost - drop charges filed against me for 2700.00
Review #1036774 is a subjective opinion of poster.
Featured
3 comments
1.0
Details
Acceptance Now is “A PREDATORY LENDING COMPANY”
Acceptance Now is “A PREDATORY LENDING COMPANY”
Acceptance Now is “A PREDATORY LENDING COMPANY”
Acceptance Now is “A PREDATORY LENDING COMPANY”
Acceptance Now is “A PREDATORY LENDING COMPANY”
Acceptance Now is “A PREDATORY LENDING COMPANY”
Acceptance Now is “A PREDATORY LENDING COMPANY”
Update- finally got a payoff Amount but had to call the regional manager. Ashley furniture on route 59 in Naperville charged 149$ delivery, and so did Acceptance Now (double charged for delivery but masked by confusingly renaming it). If you read this before signing...
View full review
Anonymous
#1565870

I wish i wouldve read this before I went through them. I'm going to give them back their furniture. I don't like stress and can GRT the same set with no hassle or predatory pr...

Author
Reason of review
Problems with payment
Review #1131703 is a subjective opinion of poster.
0 comments
1.0
Details
Acceptance Now - HUGE RIP OFF
Acceptance Now - HUGE RIP OFF
Acceptance Now - HUGE RIP OFF
Acceptance Now - HUGE RIP OFF
Acceptance Now - HUGE RIP OFF
This place is a huge RIP off, the amount you pay just for a sofa is more than purchasing a vehicle by cash and the quality of the furniture is horrible. My husband and I paid almost $9000 for a sofa set not knowing that it would cost this amount, after 3months the...
View full review
Author
Location
Plano, Texas
Reason of review
Pricing issue
Review #1362868 is a subjective opinion of poster.
0 comments
4.3
Details
Im still waiting on the call from the manger hense the day i made the complaint. My issue is i owed a passed three month installment, one of the clerks called me concerning my payment. She made an payment agreement for me to paid the sum of $398 doller that day and...
View full review
Author
Location
Brooklyn, New York
Review #1555245 is a subjective opinion of poster.
1 comment
1.4
Details
When I first arrived I had spent all morning driving around looking at furniture, I finally decided I would settle for rooms to go. When I walked through the door a nice young woman took her time walking me around helping me find what I wanted. But when it came time...
View full review
Anonymous
#1694036

I went through the same deal. My husband signed the contract. Then they told us something had to be revised. A month later we still had no furniture to speak of and our first ...

Author
Location
Killeen, Texas
Review #1537326 is a subjective opinion of poster.
0 comments

Acceptance Now - 90 days same as cash is not 90 days same as cash

1.0
Details
Me and my daughter bought a couch $400 ffo financing through Acceptance Now, the customer rep for acceptance now said pay off in 90 days would be $496. Not so fast we have it set to be paid off in 90 days butt Acceptance Now charged us more money plus they put us on insurance plan if I lost my job saying I signed up for it. $15 per month. Hello people I'm disabled I have no right leg I do not work I'm on disability. then the representative said oh that's in case your engine blows up or something like that what is scam we're basically out $300 but they come to catch up anytime they want I forgot to mention that tacked on 15% which was never mentioned upfront I'll never do this again
View full review
Author
Review #1558562 is a subjective opinion of poster.
Featured
0 comments

Acceptance Now - I Read My contract

5.0
Details
Acceptance Now - I Read My contract
Acceptance Now - I Read My contract
I bought a beautiful sofa and love seat. I did not have the credit to buy it, so I went through Acceptance Now, because I screwed up my credit. I read the contract, I signed the contract saying that I understood that if I didn't pay the balance in 90 days that there would be high interest charges without them I would not of been able to buy the sofa and love seat. I paid it off in the 90 days and they kept up to there end of the deal and I kept up to mine end of story.
View full review
Author
Product
Reason of review
Fair pricing
Review #1192460 is a subjective opinion of poster.

Contact Acceptance Now Customer Service

Mailing Address:
AcceptanceNOW Customer Service
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
All Acceptance Now Contacts

Acceptance Now Products and Services Reviews

Latest Question

Acceptance Now Questions
0 comments

Acceptance Now in Springdale, Ohio - Pissed off customer

1.5
Details
Value city defective furniture told me full refund but you people want me to pay interest late fees on nothing I did
View full review
Author
Location
Springdale, Ohio
Review #1553033 is a subjective opinion of poster.