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1.0
Details
Went to rooms to go in Mid Feb to purchase a sofa and chair (cash). I ended up paying cash for the sofa and financed the chair through RAC finance on 90 days same as cash because I thought this was a perfect chance to have some on time positive payments on my credit. I...
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65 comments
StylishHarrier158
#1751015

They did me the same way ... I purchased a living room sectional .For 1200.00 I was told I can set up a date for my payment I chose July 19 ...

no auto draft and I came in under a promotion no payment until August. Well I received an email on July 12 tell me they was going to auto draft my account . I called a asked they why my paperwork says July 19 is my first due date . And why was it auto draft .

They lied to me and told me I set it up. I was never able to log in to my account. Then I was told my payments was 197.00 only to later find out only 150.00 went toward membership fees and other insurance that I did not need . I asked to cancel it, and it was never cancel, the store told me corporate has to cancel and corporate told me the store was responsible.

So I was shocked when I did my calculations and found out I owed much more than I expected in 90 days . I tried to pay more and was told I couldn't.

I called to pay the remainder off by the 90 day mark and was told I had to come in. What a shady business.

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Review
#637739 Review #637739 is a subjective opinion of poster.
Service
Acceptance Now Manager
Pros
  • Rooms to go salesman
Cons
  • Payment arrangements
  • Due dates
  • Mislead
Reason of review
Poor customer service
Preferred solution
Retro
I want to know how this company can get away with charging me so much with no having no knowledge of it. The bedroom set was $1800.00 after all my payments it is gonna cost me $5179.00. How is this legal? I never heard any of this when I was signing the papers. I am...
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94 comments
TameLobster235
#1755965

CREDIT ACCEPTANCE THROUGH BOBS FURNITURE IS THE WORST. THEY TELL YOU IT'S 90 DAYS SAME AS CASH AND THEN REFUSE PAYMENTS FOR MORE THAN THE WEEKLY OR MONTHLY AGREEMENT PAYMENT UNLESS YOU ARE ABLE TO PAY THE BALANCE OFF IN FULL. WELL DUH, IF I WAS ABLE TO DO THAT I WOULDN'T HAVE USED YOUR CROOKED LENDING SERVICE TO BEGIN WITH.

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Review
#1074852 Review #1074852 is a subjective opinion of poster.
Product
Furniture Set
Cons
  • Final cost
Reason of review
final price
Preferred solution
Price reduction
1.0
Details
This is the 4th day of me trying to resolve the dispute.Not only has my attorney called, the sergeant on the case has also called and spoke to the district manager several times. Each time he has advised them that they want the courts to handle it (me being arrested)....
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37 comments
HelpCenter_PissedConsumer
#1662603
On Behalf of Pissed Consumer Help Center
The official Acceptance Now website does not provide any details about late payments. Nevertheless, the AutoPay terms and conditions make a note of automatic payments that take place on the terms the customer has chosen (weekly, bi-weekly, semi-monthly or monthly).

So, it is safe to assume that Acceptance Now clients have time to pay until the date each renewal payment is due, especially considering that customers might be charged a returned item fee if there are no funds available at the time of the expected payment. Please check out more details regarding this issue in the article Top Acceptance Now Question.
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Review
#1036774 Review #1036774 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Pros
  • Attitude i received when they were wanting to get me to sign
Cons
  • Unwillingness to settle the debt
Reason of review
unwillingness to work with me to resolve the issue
Preferred solution
Accept the furniture back and I pay the depreciation cost - drop charges filed against me for 2700.00
Featured
1.0
Details
Acceptance Now is “A PREDATORY LENDING COMPANY”
Acceptance Now is “A PREDATORY LENDING COMPANY”
Acceptance Now is “A PREDATORY LENDING COMPANY”
Acceptance Now is “A PREDATORY LENDING COMPANY”
Acceptance Now is “A PREDATORY LENDING COMPANY”
Acceptance Now is “A PREDATORY LENDING COMPANY”
Acceptance Now is “A PREDATORY LENDING COMPANY”
Update- finally got a payoff Amount but had to call the regional manager. Ashley furniture on route 59 in Naperville charged 149$ delivery, and so did Acceptance Now (double charged for delivery but masked by confusingly renaming it). If you read this before signing...
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3 comments
Anonymous
#1565870

I wish i wouldve read this before I went through them. I'm going to give them back their furniture.

I don't like stress and can GRT the same set with no hassle or predatory practices. They are up there with the payday loan companies.

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Review
#1131703 Review #1131703 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Problems with payment
1.0
Details
Acceptance Now - Trust me...this company is up to no good
Acceptance Now - Trust me...this company is up to no good
There is nothing wrong with making money but this company is not straightforward with all their customers. If I pass the 90 days by almost a month, why should I be paying $1100 interest on $2300 purchase. I was not informed that they would be charging me up this...
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1 comment
Anonymous
#1733240

"why should I be paying $1100 interest on $2300 purchase" Because that's what you agreed to. Why would you sign up for something like 90 days SAC and not pay it before the 90 days are up?

Sounds like you didn't bother to read and/or understand what you signed up for. This is an easy win for you. Pull your contract...IF you didn't agree to this you're good.

IF not, thanks for the cautionary tale that warns people to understand what they're signing and be ready to execute a contract or be hit with major fat interest. Thanks for posting.

Review
#1617025 Review #1617025 is a subjective opinion of poster.
Service
Acceptance Now Leasing
Pros
  • I was as satisfied customer until the discrepancies
Cons
  • False representation
Reason of review
Not as described/ advertised
Loss
$1200
Preferred solution
Refund and adjustment to false credit reporting
Tags
  • Consumer Protection Warnings
1.0
Details
Acceptance Now - HUGE RIP OFF
Acceptance Now - HUGE RIP OFF
Acceptance Now - HUGE RIP OFF
Acceptance Now - HUGE RIP OFF
Acceptance Now - HUGE RIP OFF
This place is a huge RIP off, the amount you pay just for a sofa is more than purchasing a vehicle by cash and the quality of the furniture is horrible. My husband and I paid almost $9000 for a sofa set not knowing that it would cost this amount, after 3months the...
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Review
#1362868 Review #1362868 is a subjective opinion of poster.
Service
Acceptance Now Furniture Leasing
Reason of review
Pricing issue
1.0
Details
THEY DO NOT CARE ABOUT YOU AS THE CUSTOMER AT ALL WHAT SO EVER! They take FULL advantage of people who have less than perfect credit. They know they have you by the B**LS and they treat you like *** of the earth. Someone REALLY needs to look into how they charge...
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Review
#1652059 Review #1652059 is a subjective opinion of poster.
Cons
  • Out to rip you off
Reason of review
Warranty issue
Loss
$3498
Preferred solution
Let the company propose a solution
Tags
  • Rip Off Company
1.3
Details
On dec 7th 2019 entered into a 90 day option ..I refused to sign a electronic pad without seeing the 17 month lease.I was only needing 350.00 more. The sales person didnt want me to walk she called someone..and g ave me a 90 day option page..4 payments of 184.00 to pay...
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2 comments
Anonymous
#1772435

YOU can't sue. YOU signed your name and now are on the hook for the money.

If YOU didn't like the terms, YOU and anyone foolish enough to co-sign for you should have left and done without the junk you purchased but no, you just had to have it right? Let this be a lesson to everyone else, if YOU don't bother to read and/or understand, like the terms, don't sign.

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Review
#1684490 Review #1684490 is a subjective opinion of poster.
Service
Acceptance Now Sales Representative
Pros
  • 90 buy out option request
Cons
  • Read what you sign get copy immeadiately
Reason of review
Fraud
Loss
$1116
Preferred solution
Let the company propose a solution
Tags
  • Fraudulent Signature Obtainment
Acceptance Now - Discrimination
I got approved on 7/26 at the Venice Los Angeles location by a sweet girl who worked there. I later returned on 7/28 at approx 8:15 I knew what items I wanted and approached the counter to turn some documents in. The lady Evelyn denied service saying she couldn’t...
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Review
#1604531 Review #1604531 is a subjective opinion of poster.
Service
Acceptance Now Customer Care
Cons
  • Waiting on reply
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Acceptance Now Customer Service

Mailing Address:
AcceptanceNOW Customer Service
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
All Acceptance Now Contacts

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Acceptance Now - Nothing but low life *** loan sharks.

1.0
Details
They should all be taken out and hung by the neck until dead!
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Review
#1701679 Review #1701679 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$1000
Preferred solution
Let them go bankrupt!