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Most Helpful
1.0
Details
Went to rooms to go in Mid Feb to purchase a sofa and chair (cash). I ended up paying cash for the sofa and financed the chair through RAC finance on 90 days same as cash because I thought this was a perfect chance to have some on time positive payments on my credit. I...
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63 comments
Anonymous
#1710512

Scam scam scam. Such *** bags. 90 days my *** Straight scam. They signed me up for dental discounts also and a bunch of other *** Acceptance sucks donkey ***

Review
#637739 Review #637739 is a subjective opinion of poster.
Pros
  • Rooms to go salesman
Cons
  • Mislead
  • Due dates
  • Payment arrangements
Reason of review
Poor customer service
Preferred solution
Retro
1.0
Details
"Rent to owned" a chair at Bob's Discount Furniture. It was $799, with "free delivery". Now I have paid over $1500, will have to pay +$2000.. The delivery was over $100. They enrolled me in a "club" with a +$10 a month fee... can not find out what this "club" is, what...
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Review
#1624062 Review #1624062 is a subjective opinion of poster.
1.0
Details
Acceptance Now - Trust me...this company is up to no good
Acceptance Now - Trust me...this company is up to no good
There is nothing wrong with making money but this company is not straightforward with all their customers. If I pass the 90 days by almost a month, why should I be paying $1100 interest on $2300 purchase. I was not informed that they would be charging me up this...
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1 comment
Anonymous
#1733240

"why should I be paying $1100 interest on $2300 purchase" Because that's what you agreed to. Why would you sign up for something like 90 days SAC and not pay it before the 90 ...

Review
#1617025 Review #1617025 is a subjective opinion of poster.
Pros
  • I was as satisfied customer until the discrepancies
Cons
  • False representation
Reason of review
Not as described/ advertised
Loss
$1200
Preferred solution
Refund and adjustment to false credit reporting
Tags
  • Consumer Protection Warnings
Acceptance Now - Discrimination
I got approved on 7/26 at the Venice Los Angeles location by a sweet girl who worked there. I later returned on 7/28 at approx 8:15 I knew what items I wanted and approached the counter to turn some documents in. The lady Evelyn denied service saying she couldn’t...
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Review
#1604531 Review #1604531 is a subjective opinion of poster.
Cons
  • Waiting on reply
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
I thought when shopping with Value City furniture . I was purchasing from Value City . Turned out to be acceptance now. I've been late on some occassions. But made good on payments. The managers have changed at least 4 times. Within the past months my pay days have...
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1 comment
Anonymous
#1733245

Here's what you do, pul your contract and show them the "work with me clause" and they'll take care of you. If you don't have a clause like that, all they have to go by is the...

Review
#1597647 Review #1597647 is a subjective opinion of poster.
Pros
  • Rep at the physical location
Cons
  • With held information
Reason of review
Problems with payment
Preferred solution
Price reduction
Tags
  • Acceptance Now Sucks

Acceptance Now in District 1, Tennessee - Very Rude Manager

Returned a call about my bill. After speaking to a very rude agent, my call was forwarded to the manager. The manager was very rude. She rushed me and over talked me as I was trying to get my bill sorted out. I eventually had to discontinue the call due to overwhelming disrespect.
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Review
#1596534 Review #1596534 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1600
Preferred solution
Let the company propose a solution
Tags
  • Bad Management Customer Service
1.0
Details
I was short $300 on my credit card to buy the bed the "upsold" me on at Rooms to go. So they suggested I just put the whole mattress with Acceptance now and keep moving. - I did. It took 3 hours in store to process a $1200 mattress. 3 hours. Yes. - Then if your payment...
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5 comments
Anonymous
#1720184

"And I'm two days late on the payment" Here's what you do, pull your contract, show them the grace period that allows you to not pay on time and you're golden. This should be ...

Review
#1596342 Review #1596342 is a subjective opinion of poster.
Cons
  • Shady business practice
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
  • Financial services

Acceptance Now in Worcester, Massachusetts - Worst ever

1.0
Details
This company has nothing better to do than to keep harassing customers daily if you are late one day with a payment. This is absolutely the worst company I have ever seen or done business with. The manager that works at the Worcester location is the rudest person who has no customer service or managerial skills at all. Why don’t you harass people who don’t make payments at all. The headquarters is in Texas and should come watch what the employees do and how rude they are
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Review
#1595538 Review #1595538 is a subjective opinion of poster.
Cons
  • Suck terribly
Reason of review
Poor customer service
Preferred solution
Get new employees that know what customer service means

Acceptance Now - They helped me build my credit!

4.0
Details
Samsung washer and dryer pair
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Review
#1582968 Review #1582968 is a subjective opinion of poster.

Acceptance Now in Pompano Beach, Florida - Horrible. SCAM

1.0
Details
Complete *** Joke is on you acceptance now! Lets see who gets the last laugh.. Do not go thru these scam artist.
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Review
#1574122 Review #1574122 is a subjective opinion of poster.
Cons
  • Poor management
Reason of review
Not as described/ advertised
Loss
$4000
Preferred solution
Full refund

Contact Acceptance Now Customer Service

Mailing Address:
AcceptanceNOW Customer Service
5501 Headquarters Dr.
Plano, Texas 75024
United States
Phone:
(888) 672-2411
All Acceptance Now Contacts

Latest Question

Acceptance Now Questions

Acceptance Now - Scammers

1.0
Details
June 25 2019 They have broken down 200% interest in payments with taxes and decreasing principle and rising interest after the 3 months then then payoff amount keeps rising every month after They put 6000 on ya credit report when paying off full amount in payment comes to $7901.19
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Review
#1569451 Review #1569451 is a subjective opinion of poster.
Pros
  • 90 same as cash
Cons
  • Extremely high lease fees
Reason of review
Pricing issue
Preferred solution
Price reduction