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I purchased my second item from HHgreg and was excepted financing through acceptance now. I have always paid my items off within 90 days. I called into the store to pay the first item off because i could never get into their system to set up my account online. each...
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Anonymous

Anonymous Hello, I work for Acceptance Now. We always want our customers to have an enjoyable experience with us and we'd be happy to discuss your concerns further and see if there's an...

1.0
#1025100
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I recently went into value city looking to finance a couch and I came across the 120 days acceptance now, and I asked to apply. I was immediately DENIED! With no reason why. They don't run a credit check, so I'm utterly confused on how? So I ended up walking out...
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Anonymous

Anonymous Hi there, I work for Acceptance Now. We hate to hear that you weren't happy with your experience and we'd be happy to look into this for you. Whenever you have time, please gi...

Anonymous

Anonymos That's weird. When I applied and got declined and said it will send me an email in a several business days stating why I got declined. Also I was told you get approved based o...

This place is a total rip off. By the time you finish paying for anything with them you have paid three times the total price of the original merchandise. Their customer service is TERRIBLE!!!! I recently had an incident where they were supposed to take my payment out...
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Anonymous

Anonymous Hello, I work for Acceptance Now. We never want our customers to feel this way and we'd appreciate discussing your concerns further so we can do our best to address them. Plea...

1.0
I didn't like
  • Deceptive practices
  • Pathetic and never seen such a worst customer service
#1024132
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Acceptance Now Furniture Lease Review

#1024406
1.9
I was told that I had to purchase an in store warranty, even if i didnt want to in order to use your company. Is that true? If so that would be false advertising due to my readings on your website that the company repairs the items as long as the customer is paying on the items. Feeling like there is a scam going on with your company.
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Short Review for March 20, 2017, Pc_payment

#1023142
1.0
I have 2 reports oj my credit that are ove 3,000 and i returned my merchandise
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Acceptance Now Manager Review

#1021755
3.3
Terrible customer service from the rep (manager he stated) at the location in Burbank IL...Very Rude..I have never in my 47years in this earth..in my 21yrs of being in cust service have i ever had such rude and horrible customer service from someone who states hes the manager..who gave him this position!
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Bed And A Sofa Review

#1021721
1.0
The worst service ever!!! Bunch of Scammers and the people who work in the office are rude DO NOT EVER BUY ANYTHING THROUGH THEM. They tell nothing but lies to get you to pay more money than what really is owe. Trying to pay off my balance due and they refuse to tell me how much owe!!!
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I was told my balance was $2502.00. I noticed that my payments weren't decreasing at ALL. I called corporate office. They couldn't explain to me and stated that I needed to call the store. Called the store and spoke to someone who tried to explain it to me but I...
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Anonymous

Anonymous Probably Didn't read the whole contract.Hidden fees aren't hidden if you rtfc!

Anonymous

Anonymous Hello, I work for Acceptance Now. We'd be happy to look into your account further and see if we can help clear things up. Please give our customer service team a call at 1-800...

1.0
I didn't like
  • False reports
  • Breach of contract
  • Decieved
#1023647
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Acceptance Now is a scam that charges you double if not tripple for the price of your furniture. My original bill was $1460.00, I missed the 90 day payment term but made consistent payments. I attempted to make payments of $250 monthly but was told I could only make...
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Anonymous

Anonymous It was 90 days, same as cash, right? By your own admission you missed paying it off in 90 days. What does your contract say about that??? Your report here is nothing more t...

Anonymous

Anonymous Hello, I work for Acceptance Now. We certainly never want our customers to feel this way and we would really like to look into your account further and see if there's anything...

I didn't like
  • Not being told about the hidden fee
  • Leasing fees and predatory lending
#1023550
Reply to reviews
Purchased 65" curve TV, sound bar and tv stand in january. Got it all hooked up. TV does not have the sharp clear bright picture that it shows in the store. Sound bar volume goes loud to low constantly. Also called them to come pick it up because of those reasons as...
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Anonymous

Anonymous Nothing new for you! You are dealing with them because you gave yourself a reputation for NOT paying your bills on time. Sure enough, I'm sure you have tons of excuses for y...

Anonymous

Anonymous Hello, I work for Acceptance Now. We always want our customers to have an enjoyable experience with us and we'd be happy to discuss your concerns further and see if there's an...

I'm not wanting to blame Bob's Discount Furniture because we love our couches, delivery was good, and the salesmen were super friendly...but, we feel scammed. Mega scammed. Basically, we bought the McKenna two-piece set at a cost of $699. We decided to finance, as we...
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Anonymous

Anonymous Hi, I work for Acceptance Now. This certainly isn't the type of experience we want anyone to have. Whenever you have time, please give us a call at 1-800-422-8186. We'd be mor...

Anonymous

Anonymous Don't. Finance. Furniture. End of story.

horrible horrible horrible to infinity...Oh God have mercy!!! If you see this company in any store run run run I mean run!!! Worst customer service ever!! Exploitative! I just had a chat with one of the store personnel on phone...OMG....I can not believe that in this...
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Anonymous

Anonymous Hello, I work for Acceptance Now. We always want our customers to have an enjoyable experience with us and we'd be happy to discuss your concerns further and see if there's an...

I've worked for ANOW. Let me be first to tell the world that if you feel like you're being scammed, YOU ARE! The customer service is beyond pitiful. The ANOW stores pretty much do what they want. I've worked at the corporate office and I have seen the numbers and spoke...
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Anonymous

Anonymous Do not borrow money from these people for any reason. My boyfriend bought 2 couches from Bob's furniture at $2,500 for 5 years, when the loan is paid off the total cost will b...

I didn't like
  • Absolutely hated the lies
  • Female manager and assistance manager rude
  • Not explaining their charges
#1021698
Reply to reviews

Contact Acceptance Now

Headquarters Address:
5501 Headquarters Dr.
Plano, TX 75024
Phone:
(888) 672-2411
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This company is horrible. Never become a customer. If you are one day late they will lie on your credit report and say you were 30 days late. You go pass the 90 days they add hundreds of dollars more to what you owe. Plus you will pay 3x what the furniture is worth...
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Anonymous

Anonymous Well guess what, Einstein...when YOU do what YOU promised to do when YOU signed the contract, YOU don't pay any late fees because YOU paid on time. Bottom line here with your...

Anonymous

Anonymous Hi, I work for Acceptance Now. Please know that this definitely isn't the type of feedback we like to hear from any of our valued customers. We'd really like to chat with you ...