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Went to rooms to go in Mid Feb to purchase a sofa and chair (cash). I ended up paying cash for the sofa and financed the chair through RAC finance on 90 days same as cash because I thought this was a perfect chance to have some on time positive payments on my credit. I...
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Anonymous
Anonymous

I agree same thing happened to me. I purchased from them in the past and paid off my furniture within 90 days. This time I bought a bed advertised for 2300. I wasn’t able to p...

Anonymous
Anonymous

Reeeaaddddd the contract people... My fiancé is trying to build his credit and we just moved so duh, applying was a no brainer... We went to Bob’s and got living room/bedroom ...

1.0
I liked
  • Rooms to go salesman
I didn't like
  • Due dates
  • Payment arrangements
  • Mislead
#637739

Acceptance Now - 90 days same as cash is not 90 days same as cash

Me and my daughter bought a couch $400 ffo financing through Acceptance Now, the customer rep for acceptance now said pay off in 90 days would be $496. Not so fast we have it set to be paid off in 90 days butt Acceptance Now charged us more money plus they put us on insurance plan if I lost my job saying I signed up for it. $15 per month. Hello people I'm disabled I have no right leg I do not work I'm on disability. then the representative said oh that's in case your engine blows up or something like that what is scam we're basically out $300 but they come to catch up anytime they want I forgot to mention that tacked on 15% which was never mentioned upfront I'll never do this again
1.0
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#1558562
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THEY GOT THE RIGHT ONE TODAY AND I WILL BE CALLING EVERYDAY UNTIL MY LOAN IS PAID OFF. I GOT THE CREDIT FOR OVER 2,500 I ONLY NEED 918.00 MADE 3 PAYMENTS OF 76.00 SO IM CALLING IN TO CHECK MY BALNCE HE TELLS ME I OWE THEM STILL 876.56. SO IM ASKING HOW IS THAT POSSIBLE...
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#1557438
Im still waiting on the call from the manger hense the day i made the complaint. My issue is i owed a passed three month installment, one of the clerks called me concerning my payment. She made an payment agreement for me to paid the sum of $398 doller that day and...
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4.3
#1555245

Acceptance Now - Scammers

Yes I v talked to there district manger and or regional manger . He told me that that is where it stoped was with him . He is in control of the financial and what he says goes .
#1554292
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Acceptance Now - Lied to never received items that were ordered . But still was paying for them .

They never had the items I ordered from ASHLEY furniture but we still had to pay.besides the one item I received wasn’t the right one
#1554290
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Acceptance Now in Springdale, Ohio - Pissed off customer

Value city defective furniture told me full refund but you people want me to pay interest late fees on nothing I did
1.5
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Exchange, Refund and Cancellation Policy
Price Affordability
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Style and Design
Value for money
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Springdale, Ohio
#1553033
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Acceptance Now - Scammers

Stay away from these people, they rob you blind. When you call to express the problem they dont want to hear it Asad columbia maryland is an idiot and does not know what he is doing. His district manager (Shirley) is worse she is more of an idiot than he. They just want to rip people off. Something needs to be done to stop this company from robbing people.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1551272
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Acceptance Now - Read everything!

I agree maybe i didn't read every line, but 90 day same as cash is pretty cut and dry, not with this company, it is really set up for you to fail, and if you are a day late they can't tell you your pay off, so you end up paying so much more than the furniture is worth.Lessin learned wors finance company ever!
#1547967
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Acceptance Now - Same Experience

I’m dealing with the exact same issue. I’m going to take them to civil court and filing to the better business bureau.
#1539826
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Contact Acceptance Now Customer Service

Mailing Address:
AcceptanceNOW Customer Service
5501 Headquarters Dr.
Plano, Texas 75024
United States
All Acceptance Now Contacts

Acceptance Now Products and Services Reviews

Latest Question

Acceptance Now Questions
When I first arrived I had spent all morning driving around looking at furniture, I finally decided I would settle for rooms to go. When I walked through the door a nice young woman took her time walking me around helping me find what I wanted. But when it came time...
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Anonymous
Anonymous

I went through the same deal. My husband signed the contract. Then they told us something had to be revised. A month later we still had no furniture to speak of and our first ...

1.4
#1537326