New Reviewer

Accents of salado

I ordered a vase from this company back in October of 2009 for around $200. The vase was basically a piece of garbage. There were blobs of paint smudged all over it. I would've gotten a much better quality item from walmart for $20. The company has a ridiculously strict return policy. Call within 2 days for a return authorization code and it must be received by them within 30 days. You can't send it via US mail. It must be Fed ex or UPS. I followed all the procedures and watched my credit card for the refund. After 6 weeks I called them and a woman answered who is obvioulsy running the place out of her home. I've spoken to her on several occasions and I always hear screaming kids, TV and pots & pans noises in the background. When she calls me it's from her cell phone. Not proffessional at all. *** #1: She said she hadn't received the vase.She asked me to supply her with proof of return from Fed Ex. I did. *** #2: Meanwhile she sent me an e-mail indicating that all returns are subject to a 25% restocking fee. However, on her web site it clearly states that only clearance items are subject to this fee. When I called her she said fine. *** #3: Then she calls me back to tell me that I have to pay triple the shipping charges because that's what Fed Ex charges her. At this point I lost it her and I'm taking it on with my credit card company. It's been 14 weeks and I'm still waiting...
View full review
Comment
Helpful 5 Not helpful 5
Report
ID
#170958 Review #170958 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$200

Companies Similar to Accents of Salado

Oak and Hearth reviews and complaints

Oak and Hearth

1.5
34 Reviews

“Im waiting to get an appropriate size coat for Cisco. I sent in pictures showing how the medium size was...“
BergHOFF reviews and complaints

BergHOFF

1.6
6 Reviews

“I just need a phone call please. Ive tried to call yall and can get no one . Im not good with emails and...“
Haband reviews and complaints

Haband

2.0
1044 Reviews

“"Mens Heavyweight Rib-Knit Sweatpants Item Number: 01F", contrary to product description, are neither...“
Jacquie Lawson reviews and complaints

Jacquie Lawson

2.7
706 Reviews

“I ordered 1 advent calandar I have been charged for 2 Please return the funds I always buy your advent...“
See more E-commerce Businesses ›

E-commerce Talks

Art for Your Home Not Museums

Mar 7, 2022

Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article