Accelerated Service International Reviews

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scam claim car insurance service contract refusal warranty wheels part
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I have tyre insurance from you guys. Want to make sure insurance is still active or not

Accelerated Service International - I have tyre insurance from you guys. Want to make sure insurance is still active or not
I attach an image of the card I have, contract number is removed. Kindly can you guys check and let me know. My number is 347475****
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ID
#2007822 Review #2007822 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Scam Artists, Rats, Garbage Peddlers

Stay far away from this company, they’re scam artists. Had an AC go on a 2015 Acadia with 40k mikes on it. The repair was going to cost $1700. ASI decided to use the “gray area” (as they called it) of the contract to deny my claim. They stated that they don’t have to cover anything noted in a manufacturer TSB (a technical service bulletin is supposed to help technicians diagnose a repair vehicles). They stated that a "TSB" is basically the manufacturer admitting to a faulty part and therefore they are not liable for coverage. What in the world would an extended warranty cover if not a "faulty manufacturer part"? Furthermore, there's about 1600 TSBs currently out for my vehicle, what's to prevent them from using the TSB clause to pay for anything? What you buy in a warranty with them is a stack of papers and good old fashioned headache. Save yourself.
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2 comments
#1721732

ASI now covers TSB repairs on new expanded coverage most companies still don't. Wouldn't it be better if when a manufacturer designs a sub standard part and re design it and issue a TSB maybe it should be the manufacturer that pays to replace the sub standard part and issues a recall?

#1671604

This is EXACTLY what ASI is doing to me regarding my Chevy Cruz 2013 turbocharger. Almost word for word as to the reason they are denying a $1500 repair claim.

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ID
#1361179 Review #1361179 is a subjective opinion of poster.
Location
Mahwah, New Jersey
Service
Accelerated Service International Auto Claim
Cons
  • Claims
  • Warranty
  • Customer service
Reason of review
Warranty issue
Loss
$1700
Preferred solution
Full refund
New Reviewer

Refusal to pay for diagnostic on a covered repair

First the car was in the repair shop over three weeks for a covered part. Secondly, they sent an inspector out to view work they would not approve, so they got to see the damage without paying for the work. (Such a fraud.) Thirdly, no one returned calls, but sales answers right away. Typical con. Lastly, refusal to pay for service performed. Pay for the engine, but not the oil, spark plugs and wiring. I guess ASI wants me to ride around on 3 wheels like the insurance commercial. Maybe I should use the old oil, plugs and wiring. Please don't fall for this scam of an company. Feels like the insurance company from the movie 'Rainmaker' who had a practice to deny claims for profit.
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1 comment
#1721734

OK so they DID PAY FOR A MOTOR!! And your shop wanted $1000 for plugs wires oil and filter?

ID
#1334980 Review #1334980 is a subjective opinion of poster.
Location
Mahwah, New Jersey
Service
Accelerated Service International Auto Claim
Reason of review
Warranty issue
Loss
$1000
Preferred solution
Deliver product or service ordered
New Reviewer

Terrible, Awful, Horrendous Customer Service

Absolutely disgusted by this company. They were extremely rude and didn't help one bit. They told my dealership that the wheels would be covered and then turned around and said they wouldn't be because they weren't leaking air... Eventually they will start to leak air and I won't be able to get the wheels covered because the contract will be up in 3 weeks.. go figure. Not to mention, I was without a car for 2 days because of this entire situation. This company should be ashamed of themselves. People, please don't waste your $700 on this terrible warranty because they don't cover anything. They make it so hard to file a claim that it's pretty much impossible.
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1 comment
#1671606

Managers/supervisors very rude and overbearing. Will not listen.

ID
#1262409 Review #1262409 is a subjective opinion of poster.
Location
Richardson, Texas
Service
Accelerated Service International Customer Care
Reason of review
Poor customer service
Loss
$800
Preferred solution
Full refund

Refusal to pay the gap claim

After my insurance company paid the majority of the lien on my car, after it was totalled by the adjuster, I was left with about $1700 outstanding to the bank. After nearly three months of collecting supporting information for DTS/ASI(while still making payments on the car), they have refused any payments. They deducted value based on mileage of about 1300 miles per month over 10 years, to coincidentally just about what they would have paid out. This seems like a scam, to take money for "gap insurance", refuse to pay out, and have no appeal process. My lien holder told me that they will NOT deal with ASI directly because of how they conduct business. If you have another option, go with another company. Ironically, their web site is "asi-profits.com. Doesn't that say it all!!!
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ID
#1073742 Review #1073742 is a subjective opinion of poster.
Service
Accelerated Service International Auto Claim
Reason of review
Problems with payment

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