Skip to content
Acadium

Acadium

www.acadium.com
What is your customer experience with Acadium?

Acadium Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Acadium has a 2.7 star rating based on 2 customer reviews, with consumers mostly neutral and a 50% unfavorable rating; reviews note reliability and customer service problems and a high price level.

Positive Feedback

Some users report completing a GenM/Acadium engagement for three months and receiving the advertised experience.

Negative Feedback / Risk Areas

  • Recurring complaints about unexpected billing and automatic subscriptions leading to unwanted charges.
  • Requests for refunds reportedly unresolved, forming common Acadium customer complaints.
  • Poor customer service response and account pauses affecting internship applications.

Key Takeaways for Future Customers

  • Read terms and monitor membership and subscription charges closely.
  • Document communications when disputing billing or asking for refunds.
  • Consult Acadium reviews and verify customer service responsiveness before committing.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Nadine C Rhc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subscription and request refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • I joined GenM in 2019 and hired one person for 3 months.
  • GenM became Acadium and billed $499/yr for 4 years and $147/quarter, though unused.
Original review updated Oct 22, 2023

I signed up for GenM in 2019 and used their service by hiring one person for three months. I worked with him, and the relationship ended at the end of the three months.

Unbeknownst to me, the company changed to Acadium and has since charged me 499 a year for four years and 147 quarterly, even though I never signed a long-term contract.

I never met with anyone on the GenM or Acadium team to work with anyone else.

So, I have been charged for a never-used or contracted service for four years. I never knew because I did not do the finances and realized that too late.

I cannot understand how a company that should run on integrity can do such a thing. When I reached out, one of the team members wrote to tell me about them providing persons for me to work with.

Why would I do that when I have not used anyone in the company for the past four years? Sadly, companies operate with such dishonesty.

Loss:
$4348
Pros:
  • Used for three months max as genm in 2019
Cons:
  • No contract so not sure of charges

Preferred solution: Full refund

User's recommendation: Be careful and pay attention

View full review
Resolved
Diana A Cxx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: My account status has been paused

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Applied for internship; they contacted me, but I couldn't answer.
  • Account paused; I sent a reason, but I still want to apply for internships.

I applied for an internship and I was contacted by an interviewer, but I was unable answer on time. My accounts statues was placed on pause, I did send them a message and the reason why I was unable to answer on time but my account is still on pause.

I would like to start applying again for an internship. How can you help me?

Preferred solution: My account status to be in un paused and for me to start applying for internships again.

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article